Director, Membership Programming | RDG

Riviera Dining Group

$80K — $120K *
Miami, FL 33186In-Person
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in programming for luxury hospitality, private clubs, or high-end brands
  • Strong network and cultural awareness relevant to target audience
  • Proven experience in creating high-impact, member-centered experiences
  • Ability to analyze member insights and adapt programming accordingly
  • Excellent leadership skills with a track record of team development

Responsibilities

  • Define and lead the programming vision across all membership touchpoints
  • Develop an annual programming calendar anchored around cultural and brand milestones
  • Curate high-impact signature events that foster community engagement
  • Source and secure valuable partnerships to enhance member experience
  • Align programming with key business objectives to drive retention and growth
  • Oversee flawless execution and maintain operational standards across events
  • Collaborate with marketing to ensure storytelling aligns with brand positioning

Benefits

  • Opportunity to shape and innovate programming for a prestigious membership platform
  • Collaborate with top industry brands and cultural influencers
  • Potential for career advancement in a high-performing team
  • Engage with a global audience and high-value community
  • Access to exclusive member experiences and events
Full Job Description
SUMMARY:
We are seeking a Membership Programming Director to lead the strategic vision, curation, and execution of programming for our private membership platform. This role is event-driven and experience-driven, focused on creating culturally relevant, high-impact moments that reinforce desirability, deepen member engagement, and drive long-term value.

Candidates must have a strong network, cultural awareness, and a proven ability to translate brand positioning into programming that resonates with a high-value, global audience.

Experience within luxury hospitality, private members' clubs, or high-end lifestyle brands is required.

CORE RESPONSIBILITIES

1. Programming Strategy & Curation
  • Define and lead the overall programming vision across all membership touchpoints
  • Develop a structured annual calendar anchored around key cultural moments and RDG maketing calendar (Basel, F1, seasonal peaks, etc.)
  • Prioritize high-impact, signature activations over high-frequency programming
  • Build scalable, repeatable formats that can evolve seasonally (vs. one-off events)
  • Ensure all programming aligns with brand positioning and reinforces desirability

2. Member Experience & Community Building
  • Develop a deep understanding of member profiles, behaviors, and expectations
  • Curate experiences that foster meaningful connections and community, not just attendance
  • Identify and cultivate key members, connectors, and high-value profiles within the community
  • Continuously refine programming based on qualitative feedback and behavioral insights

3. Partnerships & Cultural Integration
  • Source and secure high-value partnerships (brands, talent, thought leaders, creators)
  • Introduce members to new networks, industries, and opportunities thrught special offsite experiences and special perks.
  • Ensure partnerships bring real value to members (access, status, experience), not just visibility
  • Position the membership as a cultural platform, not just a social offering

4. Commercial & Strategic Performance
  • Align programming with broader business objectives: retention, acquisition, and brand equity
  • Contribute to membership growth through programming that drives desirability and referrals
  • Track performance through clear KPIs (attendance quality, repeat engagement, conversion impact)
  • Ensure efficient budget allocation with a focus on ROI and impact per activation

5. Operational Execution & Standards
  • Oversee flawless execution of all programming with strong attention to detail
  • Establish and maintain SOPs for planning, production, and member experience delivery
  • Coordinate cross-functionally with operations, marketing, and partnerships teams
  • Ensure consistency across all venues and membership environments

6. Team Leadership
  • Lead and structure the programming function with clear ownership and accountability
  • Elevate team standards from coordination to true project ownership
  • Mentor team members to think strategically, not just operationally
  • Foster a high-performance, solutions-driven culture

7. Marketing & Positioning Alignment
  • Work closely with marketing to ensure programming is positioned, not just promoted
  • Contribute to storytelling that reinforces exclusivity, relevance, and cultural authority
  • Ensure programming feeds content, PR, and brand narratives
  • Avoid transactional or "event-driven" communication; focus on editorial and experiential value

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