US Chamber of Commerce

Director, Member Strategy and Growth

US Chamber of Commerce$134K — $164K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of experience in growth or membership strategy, marketing, or customer insight fields.
  • Strong analytical skills demonstrating data-driven decision making.
  • Excellent communication abilities for effective stakeholder engagement.
  • Proven ability to translate insights into actionable growth strategies.
  • Background in conducting industry research and market analysis.

Responsibilities

  • Lead member discovery and stakeholder engagement to gather insights.
  • Conduct research and segmentation analysis on member needs and preferences.
  • Identify growth opportunities and unmet needs for members.
  • Assess the value proposition and strategies for member engagement and retention.
  • Evaluate new partnership and market opportunities for commercialization.
  • Develop strategic recommendations for segmentation and future growth.

Benefits

  • Comprehensive health care coverage including dental and vision.
  • Retirement plan options for long-term financial security.
  • Paid leave to support work-life balance.
Full Job Description
Position Overview:

The U.S. Chamber of Commerce seeks a strategic and insightful professional to lead Member Strategy and Growth. The primary purpose of this role is to understand member needs, growth opportunities, and market demand to inform future Chamber priorities, member value, and go-to-market strategies. The ideal candidate will be highly analytical and possess a deep understanding of customer insights, serving as a critical voice-of-member to shape future commercialization and positioning efforts.

Responsibilities:
  • Lead member discovery, voice-of-member, and stakeholder engagement efforts.
  • Conduct member research, interviews, and segmentation analysis.
  • Identify member needs, pain points, unmet needs, and growth opportunities.
  • Assess member value proposition, engagement, retention, and growth drivers.
  • Evaluate partnership, commercialization, and go-to-market opportunities.
  • Develop recommendations regarding segmentation, positioning, and future growth strategies.


Qualifications:
  • 5-10 years of experience in growth strategy, commercial strategy, membership strategy, marketing/GTM strategy, customer insights, consulting, or a related fields.
  • Strong analytical, communication, and stakeholder engagement skills.
  • Experience creating value proposition and translating customer/member insights into growth and commercialization recommendations.


The salary range for this position is $134,475.00 to $164,000.00. The actual salary paid for this position will vary based on market data, an applicant's qualifications, relevant degrees, certifications, and other factors. Our full-time employees are eligible for benefits, including health care, vision, dental, retirement, and paid leave.

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About US Chamber of Commerce

The United States Chamber of Commerce is a business-oriented American lobbying group. It is not an agency of the United States government. Politically, the Chamber is generally considered to be a conservative organization. It lobbies for pro-business policies and opposes labor unions. The Chamber is the largest lobbying group in the U.S., spending more money than any other organization on lobbying efforts. The organization was founded in 1912 and is headquartered in Washington, D.C.
Learn more about US Chamber of Commerce
Size
200 employees
Industry
Founded
1912

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