About the roleWe are hiring a Director of Marketing Planning & Operations to help scale how work gets done across our marketing organization. As our operational backbone, you'll build the systems, planning processes, and rhythms that allow teams to move faster, spend smarter, and execute with clarity. You'll sit at the center of marketing-partnering closely with the CMO and leadership team-to turn strategy into structured, high-impact execution.
The base salary offered for this role and level of experience will begin at $234,000.00 and up to $324,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to- Lead annual and quarterly marketing planning, translating business goals into clear OKRs, aligned budgets, and a centralized marketing calendar
- Build and run a disciplined operating cadence (weekly, monthly, quarterly) that drives accountability without slowing teams down
- Own end-to-end marketing budget management, including forecasting, visibility, and optimization
- Design and scale workflows, governance, and systems that increase velocity and reduce friction across teams
- Build and maintain a centralized marketing calendar with full visibility into campaigns, launches, dependencies, and capacity
- Identify and operationalize AI across marketing workflows to improve output quality and efficiency
- Develop and scale marketing operations talent and capabilities across the organization
To thrive in this role, you have- 10+ years of experience in marketing ops, business ops, or management consulting in high-growth environments
- Built OKR and planning systems that drive real accountability and measurable outcomes
- Owned multi-million dollar marketing budgets and improved forecasting and investment decisions
- Designed and implemented marketing workflows, governance, and operating systems that scale
- Demonstrated fluency in AI and applied it to improve workflows (not just experimentation)
- Exceptional program management and change management skills across complex organizations
- Deep experience building and scaling JIRA workflows to support planning and execution
#LI-AM1 #LI-Hybrid
What we offer for our full-time, regular employees- Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
- In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
- Competitive salary based on experience
- 401k match plus great medical, dental, vision, life, and disability benefits
- Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
- 1% of your time off to support local community organizations of your choice
- Annual wellness stipend to use towards eligible wellness related expenses
- Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
- In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
- ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
