Career CategoryMarketing
Job DescriptionDirector, Marketing AI Capabilities What you will doLet's do this. Let's change the world. The Director of Marketing AI Capabilities, within the Global Customer Capabilities & Innovation organization (GCCI), will be responsible for leading the development and scaling of AI-enabled marketing capabilities, operating models, and ways of working across Amgen. The Director will serve as a strategic connector between emerging external trends and internal enterprise transformation - translating advances in AI technologies, evolving customer expectations, new ecosystem partnerships, and changing marketing practices into scalable capabilities that drive meaningful business impact.
Responsibilities include:External Landscape & Strategic Foresight- Monitor and assess the evolving AI, digital marketing, data, and customer engagement landscape, including emerging technologies, platforms, partners, and competitive trends
- Identify disruptive shifts in customer behaviors, content consumption, channel dynamics, and personalization expectations
- Translate external market developments into actionable marketing capability strategies
Future of Marketing Design, Development and Implementation- Work across functions to lead the execution of the Future of Marketing strategy, including the development and implementation of new technology, operating models, and innovative external partnerships
- Lead the design and development of critical technology initiatives, including the Marketing Command Center, and play an advisory role to enabling Neural Nexis initiatives
- Design future-state marketing operating models, workflows, governance structures, and processes that embed AI into day-to-day execution
- Ensure talent initiatives align with the future marketer vision and AI-enabled capabilities
External Enterprise Partnerships & Innovation Pilot Management- Manage existing strategic enterprise partnerships and evaluate new partnerships with AI vendors, platform providers, agencies, consultancies, and emerging technology companies
- Lead pilot programs and proof-of-concept initiatives to assess new capabilities and accelerate innovation
- Build scalable approaches for integrating external solutions into Amgen's marketing ecosystem
Change Leadership & Organizational Enablement- Drive organizational readiness and adoption of AI-enabled ways of working
- Develop enablement strategies, talent models, and capability-building programs to increase AI fluency across marketing teams
- Lead cross-functional teams and influence senior stakeholders across commercial, digital, medical, technology, and operations organizations
What we expect of youWe are all different, yet we all use our unique contributions to serve patients. The professional we seek is a collaborative partner with these qualifications.
Basic Qualifications:- Doctorate degree and 4 years of marketing, digital, technology, or commercial operations experience OR
- Master's degree and 6 years of marketing, digital, technology, or commercial operations experience OR
- Bachelor's degree and 8 years of marketing, digital, technology, or commercial operations experience
- In addition to meeting at least one of the above requirements, you must have at least 5 years' experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources.
Preferred Qualifications:- Understanding of the evolving AI ecosystem, including generative AI, agentic workflows, personalization, content automation, and marketing technology platforms
- Strong understanding of omnichannel marketing, customer engagement, and commercial operations
- Demonstrated success leading cross-functional initiatives that span business and technology organizations
- Experience evaluating and managing strategic enterprise partnerships
- Strong track record of inspiring change and driving internal and external impact
- Strong executive communication and stakeholder influence skills
- Ability to balance strategic vision with operational execution
- Critical Leadership Attributes:
- Enterprise mindset with strong strategic foresight
- Builder mentality with a bias toward execution and scalability
- Comfortable navigating ambiguity and emerging technologies
- Collaborative and highly influential across functions and levels
- Curious, pragmatic, and outcome-oriented
- Passion for innovation, transformation, and continuous learning
What you can expect of usAs we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible
Apply now for a career that defies imaginationcareers.amgen.comIn any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Sponsorship for this role is not guaranteed.
