Cisco

Director Legal Operations: Technology Solutions

Cisco$174K — $221K *
Legal & Accounting
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Information Technology, Finance, or related field; Juris Doctor degree accepted.
  • 10+ years of experience in Business Operations or Legal Operations, including team leadership in a legal context.
  • Proven expertise in evaluating, implementing, and optimizing contract lifecycle management (CLM) and workflow technologies.
  • Hands-on experience with end-to-end legal contracting processes.

Responsibilities

  • Lead a team to deliver and support legal technology solutions such as CLM and workflow management tools.
  • Design and continuously improve legal technology solutions in collaboration with IT and other stakeholders.
  • Define future state processes, aligning requirements with business objectives for effective solution delivery.
  • Provide oversight for day-to-day operations and project execution, ensuring prioritization and issue resolution.

Benefits

  • Hybrid work model with two days of required in-office attendance weekly, fostering work-life balance.
  • Opportunity to lead and innovate within a prominent legal operations team at Cisco.
  • Engagement with multi-functional stakeholders, enhancing career development and networking opportunities.
Full Job Description
The application window is expected to close on: 06/12/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Members of the Legal organization at select locations will generally be expected to follow a hybrid work model, which includes two days of in-office attendance each week, with limited exceptions.

Location preferences for RTP, NC as well as East coast hours.

Your Impact

This is an exciting opportunity to join the Cisco Legal Operations team as we reimagine and transform departmental operations through modernization and innovation. As a Director, Business Operations, you will lead a team responsible for solving operational challenges and uncovering opportunities to elevate how our department works. You will set direction, coach team members, and drive execution and accountability for initiatives that improve efficiency, scalability, and impact across the organization.

In this role, you will:

  • Lead a team responsible for delivering, evolving, and supporting legal technology solutions, including contract lifecycle management (CLM) and workflow management technologies.
  • Oversee the design, configuration, and continuous improvement of these solutions in partnership with Legal, IT, and multi-functional stakeholders; define future state processes, align requirements to business objectives, and drive high quality solution delivery through clear requirements, effective testing and deployment practices, and measurable outcomes.
  • Provide leadership oversight for run-the-business operations and project execution, including prioritization of work, issue resolution, stakeholder communication, and adoption through training and documentation.


Minimum Qualifications
  • Bachelor's degree in Business Administration, Information Technology, Finance, or a related field; equivalent professional experience; or a Juris Doctor degree.
  • 10+ years of experience in Business Operations, Legal Operations, or a similar role, including leading teams and complex initiatives with direct people management responsibility within a legal or highly regulated environment, and applying agile product or program management practices to deliver scalable solutions.
  • Proven expertise in evaluating, implementing, scaling, and optimizing CLM, workflow management, and other legal technology solutions in complex, multi-functional environments.
  • Deep, hands-on expertise across end-to-end legal contracting and related processes.


Preferred Qualifications
  • Provide leadership oversight for run-the-business operations and project execution, including prioritization of work, issue resolution, stakeholder communication, and adoption through training and documentation.
  • Strong analytical, problem solving, and action-oriented leadership skills, with a proven track record of cutting through noise, focusing teams on the highest impact priorities, and moving initiatives forward decisively without overengineering solutions.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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