Director, Learning Services & Organizational Development

Alberta Pensions Services Corporation

$113K — $167K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Organizational Development, Education, Adult Learning, Human Resources, or related field.
  • Master's degree or graduate studies in relevant fields is an asset.
  • 10+ years of experience in training, education, learning and development, or organizational development.
  • 5+ years of leadership experience in client relationship management and leading teams.
  • Demonstrated experience in delivering learning, client education, or change strategies in a complex environment.
  • Experience engaging with clients, senior leaders, and external partners for program design and delivery.
  • Knowledge of the defined benefit pension sector is a strong differentiator.

Responsibilities

  • Meet with senior leaders to understand organizational priorities.
  • Partner with clients to shape educational strategies.
  • Develop programs to support learning and development outcomes.
  • Guide change management approaches for enterprise initiatives.
  • Align educational services and programs with organizational strategies.
  • Lead a multidisciplinary team in delivering integrated learning services.
  • Translate client needs into effective programs and services.

Benefits

  • Defined benefit pension plan.
  • Community-focused, friendly workplace environment.
  • Generous vacation and personal days off, including 13 holidays and office closure during Christmas.
  • Comprehensive benefits package with extended health, dental, and flexible spending account.
  • Access to in-house and external training, career development, and wellness programs.
  • Discount programs available through partner agencies.
Full Job Description
Position: Director, Learning Services & Organizational Development

Position Type: Full-time, Permanent, Management

Location: Edmonton, Alberta

Classification: Pay Group VII

Salary Range: $113,807.00 to $167,459.00

Closing Date: July 31 @ 4:00 p.m. MDT

What Are You Passionate About?
Are you passionate about helping people learn, grow, and perform at their best? Do you thrive partnering with various clients to design educational services to meet their unique needs? Are you motivated by developing learning and development strategies that strengthen organizational effectiveness and foster a culture of learning? As the Director, Learning Services & Organizational Development, you will contribute to APS's strategic priorities, leading an integrated portfolio that connects external education for APS Clients, internal learning services, organizational development, and change management.

A Typical Day for the Director, Learning Services & Organizational Development
In this role, your day will include meeting with senior leaders to understand organizational priorities, working with APS's Clients to shape member and employer education strategies, developing programs to support learning and development outcomes, and guiding change management approaches for enterprise initiatives. You will move between strategic planning and practical execution, ensuring educational services, learning programs, and organizational development strategies are aligned, scalable, learner-centered, and responsive to evolving needs. You will also provide leadership to a multidisciplinary team responsible for external education, internal learning services, organizational development, and change management.

Success in this role requires a collaborative leader who can build trusted relationships, influence across all levels of the organization, and translate the unique needs of different clients and learning audiences into clear, effective programs and services. Your knowledge of the defined benefit pension sector or related ecosystem, along with experience delivering results in a multi-client environment, sets you apart.

What You Bring
The successful candidate will bring a strong combination of strategic leadership, client relationship management, and technical expertise in learning, education, and organizational development in addtion to:
• Bachelor's degree in Organizational Development, Education, Adult Learning, Human Resources, or a related field; an equivalent combination of education and relevant experience may be considered.
• Master's degree or graduate studies in Organizational Development, Education, Adult Learning, Human Resources, or a related field would be considered an asset.
• 10+ years of progressively responsible experience in training, education, learning and development, organizational development, or a related field.
• 5+ years of progressive leadership experience involving client relationship management and leading multidisciplinary teams.
• Demonstrated experience leading delivery of enterprise learning, client education, organizational development, or change strategies in a complex, multi-stakeholder environment.
• Experience working with client groups, senior leaders, vendors, consultants, or external partners to design and deliver effective programs and services.
• Related certifications or designations in adult education, organizational development, or human resources would be considered assets.
• Experience in the defined benefit pension sector or a related ecosystem would be considered a strong differentiator and asset.

What APS has to offer

  • Defined benefit pension plan
  • Community-minded workplace with a friendly team environment
  • Vacation starting at 20 days per year, 13 statutory holidays, personal days, plus office closure between Christmas and New Year's Day
  • Competitive benefit package featuring extended health and dental benefits and a 100% employer-paid flexible spending account
  • In-house training programs, extensive career development and coaching program, access to external education opportunities and wellness programs
  • Discount programs through various partner agencies

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