PAM Health

Director, IT Service Management | PAM Health Corporate

PAM Health$100K — $130K *
Plano, TX 75025In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree in Computer Science, Information Technology or related field preferred.
  • Hands-on experience with ServiceNow, Remedy or another ITSM Tool.
  • ITIL Certification preferred.
  • 3 to 5 years of experience in IT service management.
  • Expertise in service delivery, incident management, change management, and problem management.

Responsibilities

  • Oversee delivery and management of IT services.
  • Ensure IT services meet business and user needs.
  • Drive operational efficiency within the IT department.
  • Optimize service performance to enhance user satisfaction.
  • Implement best practices in IT service management.
Full Job Description
Responsibilities

We are seeking a highly motivated and experienced IT Service Director to join our dynamic team. In this role, you will be responsible for overseeing the delivery and management of IT services, ensuring they meet the needs of the business and its users. You will play a key role in driving operational efficiency, optimizing service performance, and implementing best practices in IT service management (ITSM).

Qualifications

Education and Training: Bachelor’s Degree in Computer Science, Information Technology or Related field preferred. Hands on experience with ServiceNow, Remedy or another ITSM Tool. ITIL Certification preferred.

Experience: 3 to 5 years of experience in IT service management, including service delivery, incident management, change management and problem management.

About PAM Health

PAM Health offers treatment for orthopedic conditions, respiratory failure, spinal cord injury, stroke, and work injury recovery treatments. They provide physical therapy, occupational therapy, speech therapy, and IV therapy services.

PAM Health Careers

There has never been a better time to explore the diverse job opportunities at PAM Health, a leader in healthcare services. PAM Health is renowned for its commitment to innovation, leadership, and professional growth, making it an ideal place for career advancement.

Work You’ll Do

Join PAM Health’s dedicated team to assist in transforming healthcare through outstanding patient care and cutting-edge medical practices. This is where skills meet challenge and excellence. Lead in an environment where the culture of growth and learning is palpable, standing at the crossroads of healthcare expertise and transformative leadership. Engage with a team of professionals who are not just colleagues but are also passionate mentors and collaborators. PAM Health employs a vast network of healthcare experts and administrative professionals dedicated to improving patient outcomes.

PAM Health Professional Development

The team is actively building a robust professional development framework to support PAM Health’s workforce in mastering their roles and excelling in their careers.

Do Innovative Work

Be part of a team that values innovation and practical solutions in healthcare. PAM Health offers a variety of positions, from clinical roles to administrative support, each contributing to the overarching goal of excellent patient care.

Drive Your Career Forward

With PAM Health, career paths are not just linear but dynamic. Employees enjoy comprehensive benefits, diversity training, and numerous opportunities for professional development.

Be Part of a Great Team

Working at PAM Health means being part of a culture that cherishes diversity, encourages innovation, and fosters leadership. The team’s collaborative efforts make PAM Health a pioneer in healthcare services.

Future-Proof Your Career

PAM Health is a place where professional aspirations are nurtured, and employment stability is fortified through continuous learning and networking opportunities.

Explore

Discover how PAM Health is leading the way in patient care through innovative practices and a commitment to health improvement. Learn about how the integration of technology and healthcare services is setting new standards in the industry.

The PAM Health Employment Promise

With a focus on continuous improvement and leadership, PAM Health is committed to offering not just jobs but career pathways that are rewarding and forward-thinking.

Stay Connected

Join the Team

Search open positions that match your skills and interests. PAM Health is looking for dedicated, curious, and driven team players. Explore job opportunities and internships that promise a rewarding career and professional growth.

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals at PAM Health.

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Learn more about PAM Health
Size
5,001 employees
Industry

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