Job details

Domain

Performance and Support

Job field / Job profile

IT - IT operations management

Job title

Director, IT

Employment type

Permanent

Professional category

Professional, Engineer & Manager

Part time / Full time

Full-time

Job description

The Director, IT leads, coordinates, and manages the IT & Support Factory to achieve the objectives set in terms of quality, time, cost and safety. Responsible for the Safran Cabin IT Infrastructure & Architecture as well as the Support Desk & Service worldwide. Implements major IT Transformations according to the strategy defined by the Cloud Factory and approved by CIO. Participates in and implements the "make or buy" policy. Ensures the daily link between Safran Cabin users and the IT Department and guarantees the proper maintenance of service levels with customers.

The Director, IT reports to the CIO.

Summary of Duties:
• Responsible for the overall direction, coordination, and evaluation of each of the IT departments.
• Responsible for the operation of production systems and carries IT department commitments in terms of worldwide service quality.
• Responsible for the Safran Cabin Support / Helpdesk & Service Desk worldwide.
• Manages the IT Projects carried out by the IS/IT Master Plan with the following objectives:
o Provide infrastructure adapted to the expectations of users, applications, and workstations
o Manage security and Industrial Systems
o Support the continuity of Cabin's service by offering solutions to disasters and malicious acts
o Execute the IS production plan and manage the evolutions
• In charge of the Shop floor technical activities in relation with the Cabin Digital factory team and the Group.
• Continuously improve the effectiveness and efficiency of IT department with KPI and dashboards
• Manage, supervise, and oversee leads in each of the IT departments.
• Manages the IT Budget (CAPEX & OPEX) and IT investments for Cabin
• Supports the following external interfaces:
o IT people worldwide
o Group outsourcing managers on IT production
o Safran Services Factory

The expected salary range for this position is between $146,580 - $230,340 USD. Actual compensation will be determined based on experience, education, and other factors permitted by law.
• Your Benefits: Our suite of comprehensive benefits include health care (medical, dental and vision), life insurance, 401(k) savings plans with company match, paid time off, and employee discounts & rewards for consumer products/services and more!
• Management roles may be eligible for a bonus in accordance with the terms of the applicable incentive plan.

Candidate skills & requirements

Education and Experience: Bachelor's degree or equivalent in computer science from a college or technical school in a related area, plus 4 years' experience; or 10 years related experience and/or training; or equivalent combination of education and experience.

Computer Skills:
• Strong cloud computing experience - architecture, operations, and financial performance
• Experienced with the use of MS Office software suite (Word, Excel, PowerPoint and Outlook) as well as web-based computer applications.

Other Skills:
• Strong overall knowledge and experience in respective business systems and processes
• Strong project management, analytical, and troubleshooting skills
• Strong IT budget experience, managing a large budget portfolio
• Effective oral and written communications skills
• Demonstrated ability to handle multiple, global projects and assignments with attention to detail
• Ability to work ITIL compliant methodologies and processes.
• Ability to drive technical teams to deliver outstanding, professional services
• Well organized, planning and time management skills, quality oriented.
• Able to demonstrate proficiency in problem solving, continuous improvement, and managing projects while maintaining strict deadlines and budget adherence
• Effective oral and written communications skills

Preferred Qualifications (not required):
• Master's degree
• ITIL certification
• Advanced Cloud Certificates

This job posting has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group.

Annual salary

$146,580 - $230,340 USD

Job location

Job location

North America, United States, California

City (-ies)

1620 Sunflower Avenue CA 92626 Costa Mesa

Applicant criteria

Minimum education level achieved

Bachelor's Degree

Minimum experience level required

More than 8 years

Additional Languages preferred

English (Fluent)

ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency

No