University of Pittsburgh

Director, IT Infrastructure & Operations

University of Pittsburgh • $120K — $150K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field
  • 7+ years of experience in IT infrastructure management
  • Strong leadership experience overseeing large teams
  • Expertise in network architecture and engineering
  • Familiarity with cloud infrastructure and services
  • Proficiency in disaster recovery and backup solutions
  • Experience with IT operational services in an academic or research setting.

Responsibilities

  • Lead the overall strategy for IT infrastructure and operations
  • Manage the performance of Assistant Directors and their teams
  • Oversee network architecture, engineering, and security measures
  • Ensure 24x7x365 monitoring and incident response capabilities
  • Collaborate with university departments to support IT operational needs
  • Enhance services related to end-user support and service delivery
  • Develop and implement infrastructure lifecycle management processes.

Benefits

  • Comprehensive health and wellness benefits
  • Retirement savings plan options
  • Generous paid time off and holiday schedule
  • Opportunities for professional development and training
  • Collaborative work environment with a focus on education.
Full Job Description
Pitt Digital is seeking a Director, IT Infrastructure & Operations to lead combined network & systems operations organization responsible for infrastructure the University runs on - PittNet wired, wireless, & telecom; network architecture, engineering, & security enforcement; data center services; server virtualization platforms; enterprise storage; backup & recovery; patching & platform lifecycle; identity svcs; endpoint mgmt; disaster recovery svcs; cloud infrastructure; 24x7x365 monitoring operations. The organization supports Oakland & Regional Campuses delivering infrastructure & IT operational services to Univ schools, depts, health sciences units, & research centers that support delivery of academic, research, & administrative services.

You will lead three Assistant Directors & their functional groups:
  • Asst Director, Network Operations: network architecture, engineering, installation, configuration, & optimization; LAN/WAN, wireless, & VoIP operations; firewalls, load balancing, DNS, & network security enforcement; network capacity planning & effectiveness analysis; & telecom.
  • Asst Director, IT Operations: systems engineering for compute & data (server hosting, VMware, storage, backups, cloud, web hosting); Monitoring Operations, a 24x7x365 monitoring & Tier 1 security operations.
  • Asst Director, Service Delivery: On-premise field & cable plant operations.

About University of Pittsburgh

The University of Pittsburgh is a state-related research university located in Pittsburgh, Pennsylvania. It was founded in 1787 and is one of the oldest continuously chartered institutions of higher education in the United States. The university offers a wide range of undergraduate, graduate, and professional degree programs across 17 schools and colleges. The University of Pittsburgh is known for its strong programs in health sciences, engineering, business, and law. It is also home to a number of research centers and institutes, including the Pitt Innovation Institute and the Center for Energy.
Learn more about University of Pittsburgh
Size
13,000 employees
Industry

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