Who YOU are: You are an experienced IT leader who thrives at the intersection of strategy and execution. You bring strong technical depth along with the ability to lead IT and cybersecurity initiatives that directly enable business success. You are equally comfortable defining long-term technology strategies and ensuring reliable day-to-day service delivery.

You excel at managing outsourced IT service providers, holding them accountable for performance while evaluating opportunities to build or expand in-house capabilities where it creates value. You are a hands-on leader who develops teams, strengthens processes, and continuously improves the organization's technology posture.

You are motivated by purpose-driven work-and want your efforts to support a mission that matters.

Position Overview

The Senior Manager of IT - Cybersecurity is responsible for leading the company's IT and cybersecurity strategy and ensuring effective, secure, and scalable delivery of IT services.

This role oversees a hybrid IT operating model, managing third-party IT service providers while identifying and implementing the right balance of outsourced and in-house capabilities. The role serves as a trusted advisor to the business, translating operational needs into technology solutions that drive efficiency, security, and growth.

Strategic Leadership

• Define and execute the IT and cybersecurity roadmap, aligned with business goals
• Establish a hybrid IT service delivery model, optimizing outsourced services and in-house capabilities
• Lead technology strategy across infrastructure, applications, and cybersecurity domains
• Drive continuous improvement, innovation, and operational excellence

Service Delivery & Operations

• Oversee delivery of reliable, secure, and scalable IT services across multi-site operations
• Manage outsourced IT service providers, including performance, SLAs, and cost efficiency
• Identify opportunities to transition services between external vendors and internal IT resources
• Ensure high-quality support for end users and business operations

Cybersecurity & Compliance

• Lead the organization's cybersecurity strategy, risk management, and compliance programs
• Ensure adherence to NIST 800-171, CMMC, and other regulatory requirements
• Oversee incident response, audits, vulnerability management, and endpoint protection
• Promote a culture of security awareness and training

Technology & Infrastructure

• Oversee infrastructure including networking, servers, cloud environments, and endpoint systems
• Manage Microsoft ecosystem, Active Directory, ERP systems (Infor, SAP, Dynamics), and related platforms
• Ensure system performance, resilience, and scalability
• Guide implementation of new technologies and infrastructure enhancements

Vendor & Stakeholder Management

• Develop and maintain strategic vendor partnerships
• Collaborate with business leaders to translate needs into IT solutions
• Communicate technical strategies and risks clearly to non-technical stakeholders

Team & Financial Management

• Lead, mentor, and develop IT personnel and cross-functional teams
• Manage IT budgets (capital and operational), including vendor spend and investment planning
• Ensure effective prioritization of initiatives and resource allocation

Management Responsibilities: Yes

Basic Qualifications

Education & Experience

• Bachelor's degree in IT or related field (or equivalent experience)
• Relevant certifications (Microsoft, Cisco, CompTIA, CISSP, CCSP) preferred
• Demonstrated experience leading IT in a hybrid service delivery environment (outsourced + internal)

Knowledge, Skills & Abilities

• Proven experience managing IT strategy, operations, and cybersecurity programs
• Strong experience managing third-party IT vendors and service providers
• Experience across ERP/CRM systems (Infor, SAP, Microsoft Dynamics)
• Deep understanding of networking (IP, NAT, routing, security controls) and infrastructure
• Experience with cloud environments (Azure, Google Cloud, etc.)
• Strong leadership, communication, and stakeholder engagement skills
• Ability to balance strategic planning with hands-on problem solving
• Experience in multi-site environments and after-hours support models
• Strong working knowledge of compliance frameworks (NIST, CMMC)

Additional Requirements

• Valid driver's license and acceptable driving record
• Ability to obtain U.S. Government security clearance if required
• Travel as needed
• Availability for on-call support as necessary

Physical Demands and Work Environment: Position environment is neutral with low to moderate noise exposure, is a seated position requiring the extended use of a computer and computer equipment. Position may infrequently be required to move equipment and other machinery up to 50 pounds across a room. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

YOU get more than just compensation with IPS Custom Automation:

• 401K with rich company match
• Medical/Dental/Vision Insurance
• Disability
• PTO
• Life and Accidental Death Insurance
• Development and Career Growth Opportunities