Wave

Director, Human Resources

Wave$120K — $257K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in human resources, business or organizational behavior or related field
  • 8-10+ years of HR generalist experience in diverse locations
  • 5+ years of management experience
  • Proficiency with PC and MS Office
  • Expert knowledge of employment laws and recruitment trends

Responsibilities

  • Oversee employee relations and ensure consistent policy application
  • Guide managers in resolving escalated employee issues
  • Ensure compliance with employment laws to mitigate risks
  • Direct recruitment and design employee retention strategies
  • Manage organizational change and participate in enterprise projects
  • Oversee payroll processing and HRIS database management
  • Hire, train, and develop staff while managing departmental budgets

Benefits

  • Opportunity to lead impactful HR strategies
  • Serve as a trusted advisor to senior leadership
  • Support for a geographically dispersed workforce
  • Engagement in enterprise-wide initiatives
  • Work in a supportive office environment with some travel required
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to drive impactful human resources strategies at Spectrum? Lead the implementation and management of policies across recruitment, employment, employee relations and equal opportunity, ensuring compliance with regulations and alignment with company goals. Serve as a trusted advisor to leadership, evaluating and resolving complex HR issues in a fast-moving environment while supporting a geographically dispersed workforce. Your leadership will help achieve organizational objectives and enhance Spectrum's success.

How You'll Make an Impact
  • Oversee employee relations, ensuring Spectrum policies are consistently administered
  • Guide managers and supervisors with consultative support and resolve escalated employee issues
  • Ensure compliance with all local, state and federal employment laws to minimize risk
  • Direct recruiting and staffing processes, designing employee retention strategies and ensuring compliance with regulatory requirements
  • Manage organizational change and participate in enterprise-wide initiatives
  • Oversee payroll processing, commission reporting and maintenance of HRIS database
  • Hire, train and develop direct reports while managing departmental expenses and budget planning

Working Conditions
  • Office environment
  • Travel required


What You'll Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree in human resources, business or organizational behavior or related field or equivalent experience

Experience
  • 8-10+ years of human resource generalist experience in single or multi-location environments
  • 5+ years of management experience

Skills
  • Clear written and oral communication
  • Effective interaction with executive management and personnel
  • Delegation, mentoring and development of team members
  • Project planning, management and leadership
  • Supervision and motivation of staff
  • Professional public engagement
  • Confidentiality and decision-making under pressure
  • Proficiency with PC and MS Office
  • Prioritization, organization and independent work
  • Strong business acumen and negotiation
  • Data analysis and interpretation for business cases
  • Expert knowledge of employment laws and procedures
  • Recruitment trends, wage and hour laws, staffing practices
  • Project management and public speaking proficiency
  • Understanding of broadband services and subscription models

Preferred Qualifications

Education
  • Certifications for Human Resource Professionals (PHR, SPHR) preferred
  • Master's Degre

#LI-RM1
HGN720 2026-82178 HGN720 2026

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $120,800.00 and $257,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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