Chief

Director, GTM Strategy & Operations

Chief$200K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in GTM, RevOps, Growth Engineering, or similar roles
  • Proven success in Rev Ops / Growth Ops at high-growth tech companies
  • Experience with modern B2B GTM tech stack architecture
  • Fluency with CRM platforms, preferably Salesforce
  • Strong command of data enrichment and orchestration tools
  • Familiarity with automation and integration platforms
  • Collaborative leadership style focused on empowering cross-functional teams

Responsibilities

  • Develop roadmap for GTM engineering infrastructure
  • Act as a hands-on leader while mentoring team members
  • Partner with executive leadership to define GTM strategies
  • Design and optimize Chief's GTM tool stack
  • Build and maintain data pipelines and automated workflows
  • Create intelligent lead scoring and routing systems
  • Establish experimentation culture to scale successful tactics

Benefits

  • Competitive salary and equity
  • Flexible vacation policy
  • 20 weeks of paid parental leave
  • Comprehensive medical, dental, and vision packages
  • 401(k) plan
  • Startup environment focused on women's empowerment
  • Access to exclusive workshops and industry events
Full Job Description
About the Role:

We're very excited to open our first Director of GTM Engineering role at Chief. We are looking for a key technical powerhouse to help us engineer a modern, cutting edge GTM motion across the entire customer journey. Reporting directly to the VP of GTM Strategy & Operations, you will be the lead practitioner responsible for turning high-level growth strategy into a high-performance, automated reality.

You will work in lockstep with the VP and executive leadership to understand the GTM vision, and then lead the execution work and technical craftsmanship required to bring it to life. This is a high visibility and high impact role at the center of transforming Chief's growth engine.

We are looking for a connector -somone who is equally comfortable discussing business unit economics on one side, and technical systems concepts on the other. You will own three mission-critical areas:
  1. Core GTM SaaS infrastructure: architecting our SaaS stack for scale and speed
  2. Data foundations and enrichment programs: building the "source of truth" and automated intelligence layers
  3. Modern AI & automation capabilities: deploying agentic workflows the remove the manual tax from our teams

The ideal person for this role is obsessed with systems and data. You don't just manage tools, you build them. You thrive in connecting disparate systems-CRM, enrichment tools, marketing automation, and data warehouses into a unified "always on" growth machine. You're a collaborative ladder who earns trust with Sales, Marketing and Member Experience teams by shipping systems that make them faster, smarter and more successful.

As the technical expert in this area, we expect you to be a hand-on leader. You will roll up your sleeves to demonstrating what's possible-personally building automations, writing scripts, and shipping systems that drive pipeline and accelerate conversions

This is a rare opportunity to define a function from the ground up at a company with a community unlike any other.

What You'll Do:

Build and Lead the GTM Engineering Function
  • Develop the initial roadmap to assess current infrastructure, procure new tools and capabilities, and help define the staffing needs for the program
  • Act as a player-coach: you actively build but can also teach others in the organization
  • Partner with the C and VP level teams to set the GTM engineering roadmap


Architect the Revenue Tech Stack
  • Own the design, integration, and ongoing optimization of Chief's GTM tool stack - including CRM (Salesforce), marketing automation (Braze), enrichment platforms (Clay, ZoomInfo), sequencing tools (Lemlist, Salesloft), and data infrastructure
  • Build and maintain API integrations, data pipelines, and automated workflows that eliminate manual work and scale high-ROI GTM activities
  • Ensure data quality, deduplication, and CRM hygiene as the foundation on which every downstream system depends


Design and Deploy Revenue-Generating Systems
  • Build intelligent lead scoring, routing, and enrichment flows that get the right prospect to the right rep in minutes, not hours
  • Architect automated outbound and inbound systems - from ICP-based list building and signal monitoring to personalized sequencing and follow-up
  • Create data activation plays: convert intent signals, product behavior, and engagement data into automated revenue-generating workflows
  • Develop AI-powered tooling for sales and marketing teams - including meeting prep, transcript summarization, CRM auto-update, and pipeline intelligence


Drive Experimentation and Scale What Works
  • Establish a GTM engineering culture of rapid experiments and scaling successful tactics across the entire revenue motion
  • Build systems to measure the business impact of automation investments: conversion rates, pipeline velocity, response times, and revenue attribution
  • Create a documentation culture so institutional knowledge compounds over time


What You Bring:
  • Experience
    • 5+ years in GTM, RevOps, Growth Engineering, or a closely adjacent technical function, with experience both as an IC builder and a people leader
    • Proven track record in a high-impact Rev Ops / Growth Ops teams at a growth-stage or scaling technology company
    • Experience architecting and operating a modern B2B GTM tech stack end-to-end
  • Technical Proficiency
    • Deep hands-on fluency with CRM platforms (Salesforce preferred)
    • Strong command of GTM data enrichment and orchestration tools: Clay, Apollo, Clearbit, ZoomInfo, or equivalents
    • Experience with integration and automation platforms: Zapier, n8n, Make, Workato, or custom API development
    • Hands-on experience with marketing automation platforms (Braze, Marketo, Pardot, HubSpot Marketing Hub) and/or sequencing tools (Outreach, Salesloft)
    • Familiarity with data infrastructure (Segment, Snowflake, dbt, BigQuery) and the ability to work closely with data engineering teams
    • Experience using modern LLMs or scrapers in GTM workflows
  • Mindset and Leadership
    • Proven ability to translate business problems into technical architecture, and technical output into business impact
    • Strong cross-functional instincts - you earn trust with Sales, Marketing, and CX leaders by making them faster and smarter, not by owning more territory
    • Comfortable presenting to and influencing executive leadership on GTM technology investments and roadmap trade-offs
    • A collaborative, low-ego leadership style that attracts and develops exceptional technical talent


Why You'll Want to Work Here:
  • Competitive salary and equity
  • Flexible vacation policy
  • 20 weeks of paid gender neutral parental leave
  • Full medical, dental, and vision packages, 401(k)
  • Opportunity to work for a startup focused on driving real change for women in business
  • Opportunity to create and attend inspiring experiences and events with leaders of the industry
  • Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers

While we're committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what's lawful and unlawful but rather, an opportunity to disclose what's required, and what we think is a fair and equitable compensation framework.

At Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision.

The pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership.

The base salary for this role is: $200,000/yr

About Chief

Chief is a private network for women in executive leadership roles. The company was founded in 2018 by Carolyn Childers and Lindsay Kaplan, and is based in New York. Their platform provides a space for women to connect, share advice, and support each other in their careers. Chief has received funding from investors such as General Catalyst and Inspired Capital.
Learn more about Chief
Size
50 employees
Industry

Similar Jobs

More Jobs at Chief

  • Chief
    VP, Communications
    $250K — $275K *
    New York, NY 10025 (New York County)
    Business Services
    In-Person

More Enterprise Technology Jobs

Find similar Director, GTM Strategy & Operations jobs: