TIAA

Director, Growth Marketing

TIAA$103K — $131K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of progressive marketing experience, preferably in lifecycle marketing or campaign management.
  • Bachelor's degree in Marketing, Business Administration, Communications, or a related field is preferred.
  • 7–10+ years of marketing experience, with 3–5+ years in financial services or wealth management is highly valuable.
  • Demonstrated success in developing measurable omnichannel marketing campaigns with a focus on digital acquisition.
  • Strong analytical capabilities, especially with marketing automation platforms like Salesforce Marketing Cloud or Adobe Experience Cloud.
  • Experience in understanding financial services regulations (FINRA, SEC) and their impact on marketing strategies.

Responsibilities

  • Develop and implement multi-channel demand generation strategies to increase Marketing Qualified Leads (MQLs).
  • Design and execute multi-touch acquisition campaigns utilizing an account-based marketing approach.
  • Leverage content and events to drive demand through structured follow-up campaigns.
  • Utilize customer insights and behavioral data to create personalized acquisition approaches on a large scale.
  • Collaborate with Analytics to establish targeting frameworks and KPIs for demand generation.
  • Lead a rigorous testing agenda, applying analytics to improve campaign effectiveness.
  • Manage cross-functional relationships to ensure alignment on marketing initiatives and lead handoff protocols.

Benefits

  • Opportunity to lead strategic marketing initiatives in a highly regulated industry.
  • Exposure to advanced analytics and testing methodologies for performance optimization.
  • A collaborative environment fostering cross-functional teamwork and leadership.
  • Potential for participation in incentive programs linked to performance.
  • Access to professional development opportunities in a growth-focused role.
Full Job Description

The Director of Growth Marketing develops and executes comprehensive marketing / acquisition strategies to generate demand of high-profile leads, nurturing them to drive measurable net new client growth across the full marketing funnel. This role owns the strategy and activation of integrated campaigns (digital marketing, pulling from content, webinar, events) designed to attract, engage, and convert high-value B2C prospects into Marketing Qualified Leads (MQLs), applying an account-based marketing mindset to consumer audience segmentation and targeting. Working in close partnership with Analytics, CRM, Marketing Automation and Distribution teams, this director-level position leads wealth marketing acquisition while establishing robust measurement and testing frameworks to optimize performance and communicate results to senior stakeholders.



Key Responsibilities and Duties

Demand Generation & Digital Acquisition

• Develop and own the strategic roadmap for multi-channel demand generation programs, driving high-quality MQL volume through paid digital, content, email, events, and organic channels

• Design and execute sophisticated, multi-touch acquisition campaigns leveraging an ABM mindset applied to B2C audience segmentation, behavioral signals, and life-stage targeting

• Activate content and events as demand drivers through nurture sequences and follow-up campaigns structured to move prospects efficiently through the funnel

• Champion customer-centric acquisition approaches leveraging behavioral insights, propensity data, and audience intelligence to deliver personalized experiences at scale

• Support the end-to-end experience from prospect identification and lead capture through campaign execution and field team handoff

Analytics, Measurement & Optimization

• Partner with the Analytics team to define audience segmentation frameworks, identify high-value acquisition cohorts, and build propensity models that inform targeting strategy and channel investment

• Establish comprehensive measurement frameworks and KPIs connecting demand generation activity to MQL volume and quality, pipeline contribution, cost per acquisition, and downstream conversion rates

• Collaborate with Analytics to design and govern a rigorous testing agenda including A/B, multivariate, and holdout group analysis to continuously improve campaign effectiveness across channels and segments

• Use attribution modeling and ongoing channel effectiveness analysis to optimize media mix and reallocate investment toward highest-performing programs

• Develop executive-level reporting and storytelling that translates complex data into clear strategic recommendations for stakeholders across Digital, Advice, Retirement Solutions, CRM, and Distribution

Cross-Functional Leadership & Stakeholder Management

• Serve as the conduit between upstream acquisition and downstream conversion, aligning with CRM, marketing operations, and field teams on MQL criteria, lead scoring, and handoff protocols

• Build and maintain strong relationships with diverse stakeholders, navigating competing priorities and building consensus around shared pipeline goals

• Lead cross-functional working teams to execute complex initiatives requiring coordination across technology, creative, legal, compliance, and marketing operations

• Present campaign strategies, performance results, and recommendations to executive audiences, adapting communication style to different stakeholder needs

Team Leadership & Innovation

• Provide strategic direction and mentorship to marketing professionals supporting demand generation and lifecycle initiatives

• Stay current on growth marketing and digital acquisition best practices to identify opportunities for differentiation and efficiency

• Explore emerging channels, technologies, and methodologies — including AI-driven personalization and predictive audience modeling — that could enhance acquisition effectiveness

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 5+ Years Required; 7+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work


Career Level
8IC

Required Qualifications:

  • 5+ years of progressive marketing experience with demonstrated expertise in lifecycle marketing or campaign management

Preferred Qualifications:

  • Bachelor's degree in Marketing, Business Administration, Communications, or related field
  • 7–10+ years of progressive marketing experience, including 3–5+ years in financial services, wealth management, or a similarly regulated industry
  • Proven success developing omnichannel campaigns with measurable results, including paid digital acquisition (paid search, social, programmatic, video) with fluency in CPL, CPA, and ROAS metrics
  • Strong analytical skills with experience in marketing automation platforms (Salesforce Marketing Cloud, Adobe Experience Cloud), CRM systems, segmentation, propensity modeling, or lead scoring
  • Ability to manage complex, cross-functional initiatives, influence without direct authority, and translate data into compelling executive narratives
  • Knowledge of financial services regulations (FINRA, SEC) and familiarity with wealth management, retirement planning marketing, and lead management prioritization with front-line or field staff

Related Skills

Audience Insights, Budgeting, Campaign Management, Differentiates Value Proposition, Influence, Lead and Demand Generation, Marketing Analytics, Marketing Channels, Marketing Strategic Planning, Prioritizes Effectively, Relationship Management

Anticipated Posting End Date:

2026-07-03

Base Pay Range: $103,000/yr - $131,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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About TIAA

TIAA is a financial services company that specializes in providing retirement plans, IRAs, mutual funds, and life insurance. The company is dedicated to helping those who teach, heal, and serve to achieve financial well-being. TIAA was founded in 1918 and headquartered in New York, United States.

TIAA Careers

Joining TIAA presents an unparalleled opportunity to become part of a team that prides itself on fostering a culture of growth, innovation, and leadership in the financial services industry. As a company deeply committed to the professional development and well-being of its employees, TIAA is where your career aspirations can take flight.

Work You’ll Do

At TIAA, we are dedicated to providing our employees with meaningful job opportunities that offer both challenges and rewards. We believe in nurturing the skills and talents of our team members through diverse career paths, leadership development programs, and continuous learning opportunities.

Explore Our Team

Become a part of a workforce that is as diverse as the clients we serve. At TIAA, we understand that unique perspectives lead to innovative ideas and better decision-making. Our inclusive culture supports diversity training, ensuring all team members can thrive.

Innovate with Us

TIAA is at the forefront of financial innovation. We encourage our employees to lead the way in developing new strategies and solutions that continue to redefine the industry. Our collaborative environment supports your ideas and fosters creativity at every level.

Grow Your Career

Whether you are looking for your first internship or a seasoned professional position, TIAA offers a range of employment opportunities to help you realize your potential. Take advantage of our comprehensive benefits package, competitive salaries, and programs designed to support your career growth.

Networking and Professional Development

Networking at TIAA goes beyond connecting with colleagues; it involves engaging with industry leaders and participating in high-impact mentoring programs. Our commitment to professional growth is evident through our robust training and development courses tailored to enhance your career journey.

Join Our Hiring Process

Embark on your career with TIAA through a straightforward hiring process. Start by exploring open positions that match your skills and interests on our Jobs page. Submit your resume, prepare for your interview, and let your journey of professional fulfillment begin.

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TIAA: Empowering Professional Futures

At TIAA, we are not just offering jobs; we are building futures. We invite you to join our team and experience a career where your growth is our priority, and your potential is limitless.

Search TIAA Jobs

Discover the opportunities waiting for you at TIAA. Search for open positions that align with your career goals and apply today. Let’s innovate, lead, and grow together. [SEARCH TIAA JOBS] [READ CAREERS BLOG]
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