Barnes & Noble

Director, Graduation Strategies

Barnes & Noble$140K — $150K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent retail experience required.
  • 10+ years of progressive experience in buying and fashion merchandising in retail.
  • Proven track record of driving business results and operational excellence.
  • Strong strategic planning and execution skills.
  • Experience in negotiating complex vendor agreements.
  • Exceptional analytical skills and advanced knowledge of retail financial metrics.
  • Strong leadership and relationship-building skills.

Responsibilities

  • Lead the graduation business to meet sales, margin, and profitability objectives.
  • Develop and execute strategies for sustainable growth and customer experience enhancement.
  • Partner with Planning to establish KPI targets and merchandise plans.
  • Identify opportunities for product innovation and service enhancements.
  • Build and manage vendor partnerships, driving accountability for performance.
  • Initiate operational excellence initiatives to improve efficiency and execution.
  • Collaborate on graduation event strategies to enhance campus experiences.

Benefits

  • Medical, dental, and vision plans.
  • 401k with an annual discretionary match.
  • Life insurance and commuter benefits.
  • Paid time off with paid holidays.
  • Broad range of additional benefits.
Full Job Description
Director, Graduation Strategies

To support this mission, we are seeking a Director, Graduation Strategies to lead BNED's graduation business, driving profitable growth through innovative product and merchandising strategies, strong campus and vendor partnerships, operational excellence, and exceptional event execution. This highly visible role oversees the strategy and execution of the business, balancing financial performance, customer experience, and operational effectiveness to deliver successful outcomes for students, campus partners, and the company. The Director develops and executes long-term growth strategies that optimize assortments, strengthen partnerships, enhance operational performance, and identify new opportunities. Working cross-functionally with Planning, Marketing, Ecommerce, Operations, Technology, Finance, and Store Leadership teams, this role ensures consistent execution and continuous improvement across the business. The ideal candidate is a strategic, customer-focused leader with strong merchandising expertise, business acumen, and a proven ability to influence stakeholders, drive results, and develop high-performing teams in a complex environment while fostering a culture of accountability, collaboration, innovation, and excellence.

How You'll Make an Impact

  • Leads the graduation business, driving performance against sales, margin, inventory productivity, and profitability objectives.
  • Develop and execute business strategies that drive sustainable growth, enhance the customer and campus partner experience, and support company objectives.
  • Partner with Planning to develop seasonal financial, inventory, and assortment strategies, establishing KPI targets and merchandise plans tailored by channel, store format, campus profile, geographic region, and price tier.
  • Identify and pursue opportunities to expand the graduation business through product innovation, service enhancements, partnerships, and emerging market trends.
  • Build and manage strategic vendor partnerships, negotiating commercial terms and driving accountability for performance, compliance, service levels, and mutual business growth.
  • Lead operational excellence initiatives that improve efficiency, scalability, and execution across the graduation business while ensuring effective resolution of cross-functional issues and continuous process improvement.
  • Collaborate with cross-functional partners to develop and execute graduation event strategies, best practices, and initiatives that deliver exceptional campus experiences and support business objectives.
  • Analyze customer, campus, operational, and financial data to identify opportunities, solve business challenges, and support data-driven decision making.
  • Visit campuses, stores, vendor partners, and industry events as needed to assess business performance, identify opportunities, and strengthen relationships.
  • Lead and develop a high-performing team, including a Senior Buyer and Business Analyst, while fostering a culture of accountability, innovation, collaboration, and continuous improvement.
  • Additional responsibilities as required.


What You'll Need to Succeed

  • Bachelor's degree or equivalent retail experience required.
  • 10+ years of progressive experience in buying and fashion merchandising within a fast-paced, multi-unit retail environment.
  • Proven track record of driving business results, profitable growth, and operational excellence in a complex retail organization.
  • Strong strategic planning and execution skills with the ability to translate vision into measurable outcomes.
  • Demonstrated success negotiating complex vendor agreements and managing strategic supplier relationships.
  • Exceptional analytical skills with advanced knowledge of retail math, forecasting, inventory management, and financial performance metrics.
  • Demonstrated ability to lead cross-functional initiatives, influence stakeholders, and drive results in a dynamic environment.
  • Strong leadership, communication, and relationship-building skills with the ability to develop teams and build partnerships across all levels of the organization.
  • Proficiency in Microsoft Office Suite, including advanced Excel and PowerPoint skills, with the ability to learn and leverage company systems, reporting tools, and AI-enabled technologies.
  • Ability to travel to stores, campuses, vendor meetings, and industry trade shows as needed.

Please Note: This is a hybrid role requiring in-office attendance three (3) days per week at our Florham Park, NJ headquarters. Applicants must be within a commutable distance, as relocation assistance will not be provided.

How We Elevate Our Employees

We believe your success is our success, so our benefits package is designed specifically to support you in every aspect of your life. At BNED, we offer a variety of programs and resources to support the physical, mental, and financial well-being of our employees by offering a competitive total rewards package for full-time employees, which includes medical, dental, and vision plans, 401k with an annual discretionary match, life insurance, commuter benefits, paid time off with paid holidays, and a broad range of other benefits.

The hiring range for this position is $140,000 - $150,000 per year. This range represents the base salary only, in good faith at the time of posting. Actual compensation will be determined based on factors such as relevant experience, skills, and qualifications. This position is bonus-eligible, with bonus amounts determined at the company's discretion based on individual qualifications and applicable program term

About Barnes & Noble

Barnes & Noble, Inc. is a bookseller company that operates mainly through its Barnes & Noble Booksellers chain of bookstores. The company was founded in 1917 by Charles Barnes and G. Clifford Noble and is headquartered in New York City. Barnes & Noble is known for its large selection of books, magazines, and newspapers, as well as its cafe and music section. The company also sells e-books and e-readers through its Nook Digital division. Barnes & Noble has struggled in recent years due to competition from online retailers and the rise of e-books. The company has closed many of its stores and has shifted its focus to its online business.
Learn more about Barnes & Noble
Size
3,270 employees
Market Cap
$82.5 million
Industry
Net Income
-$127.7 million
Founded
1873
5 Year Trend
-4%
Revenue
$1.4 billion
NASDAQ

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