Hello Heart

Director, Global Supply and Demand Planning

Hello Heart$170K — $190K *
US-AnywhereRemote in United States
Manufacturing & Automotive
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of experience in supply chain, demand planning, or operations leadership
  • Strong background in global manufacturing and supplier management
  • Expert in S&OP processes and forecasting methodologies
  • Proficient in ERP, MRP, APS, and analytics tools
  • Excellent analytical skills with effective communication
  • Experience in planning systems and hardware manufacturing environments preferred
  • APICS CPIM or CSCP certification is preferred

Responsibilities

  • Own the 12 to 24 month rolling demand forecast and drive alignment through the S&OP process
  • Translate demand signals into capacity, production, and procurement plans with global suppliers
  • Manage performance-based volume allocation balancing quality and business priorities
  • Define and lead inventory strategy including safety stock and buffer planning
  • Oversee MRP execution ensuring component readiness and supply continuity
  • Conduct scenario planning and risk mitigation for demand variability and supply constraints
  • Coordinate with manufacturing partners to validate build readiness and execution

Benefits

  • Collaborative cross-functional environment
  • Opportunity to shape and scale the planning function
  • Direct impact on global supply chain and manufacturing processes
  • Access to advanced planning and analytics tools
  • Professional development opportunities including certifications
Full Job Description
About the Role:

As Director, Global Supply and Demand Planning, you will lead the end to end planning process that enables predictable production, optimized inventory levels, and reliable global fulfillment. You will ensure commercial demand signals are aligned with global manufacturing capabilities and supply continuity. You will build and scale the planning function, partner closely with Sales, Finance, Operations, Engineering, and external suppliers, and create the systems and structure that support efficient, resilient hardware production.
Responsibilities
  • Own the 12 to 24 month rolling demand forecast and drive alignment through the S&OP process
  • Translate demand signals into capacity, production, and procurement plans across global suppliers
  • Manage performance based volume allocation to balance quality, capacity, and business priorities
  • Define and lead inventory strategy including safety stock, reorder points, and buffer planning
  • Oversee MRP execution to ensure component readiness and continuity of supply
  • Conduct scenario planning and risk mitigation to address demand variability, supply constraints, or market changes
  • Coordinate with manufacturing partners and contractors to validate build readiness and execution against plan
  • Align supply plans with logistics and fulfillment strategies to support global availability
  • Lead cross functional planning alignment with Sales, Finance, Operations, and Engineering
  • Build dashboards and manage KPIs across forecasting accuracy, supply adherence, inventory health, and supplier performance
Qualifications
  • 12+ years of supply chain, demand planning, or operations leadership experience
  • Strong global manufacturing and supplier management experience
  • Expertise in S&OP and IBP processes and forecasting methodologies
  • Proficiency with ERP, MRP, APS, and BI or analytics tools
  • Strong analytical skills supported by clear written and verbal communication
  • Experience with planning systems, performance based supplier allocation, and hardware manufacturing environments is preferred
  • APICS CPIM or CSCP certification is preferred

The US base salary range for this full-time position is $170,000.00 to $190,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits.

About Hello Heart

Hello Heart is a healthcare technology company that provides a digital platform for managing heart health. The platform includes a mobile app and a connected device that measures blood pressure and other vital signs. The app provides personalized recommendations and coaching to help users improve their heart health. Hello Heart's platform is used by employers and health plans to help their employees and members manage their heart health and reduce healthcare costs. The company was founded in 2013 and is based in New York City.
Learn more about Hello Heart
Size
50 employees
Industry
Founded
2013

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