As a Director in Capital One’s Human  Resource Risk Office,  you will apply your leadership and analytical skills to our highest profile Risk Management projects. You will lead teams of Risk Advisors and act as a thought leader working across the enterprise to develop and implement cutting edge Risk solutions to ensure Capital One’s continued stability and success. Directors in Capital One’s Risk Management organization partner with Executives and lines of business to drive organizational change in order to better manage the Company’s Risk in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded. Directors in Risk Management at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure across lines of business and the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.

The Human Resource Director, Vertical Risk Advisory (VRA) will lead and develop high performing teams that provide guidance and advice to business partners on implementing HR risk policies and programs across HR. The VRA Director will also provide day to day risk support across all facets of the Enterprise Risk Management framework, and will partner with second line risk management functions, including Legal and Compliance to support business adherence with all applicable Employment and AI/Privacy laws and ensure the Risk Management System of record, FUSE, accurately reflects process applicability and the control environment.

The VRA Director will provide support to the HR Risk Office VP, Risk Management and related business partners on key risk activities: 

• HR Risk Assessment: of new or changing intent to ensure new intent is assessed through appropriate forums and provide support of required Enterprise Assessments such as Process Criticality, Process Level Assessments and Risk and Control Self Assessment.

• HR Regulatory applicability: Partner with HR, Legal and Compliance to review and update regulatory applicability 

• HR Controls: Accountable for Uncovered RMAP process,  identify and document appropriate controls, in the Risk Management system of record, FUSE 

• HR Issues & Events: Provide support for HR Issues & Events; ensure adherence to Enterprise Risk Management standards and expectations 

• HR Policies, Standards & Procedures: Support HR Policies through documentation in accordance with the Corporate Policy Office expectations and maintained in the compliance and reporting platform (Wdesk) 

• Audits & Exams: Support for related audits and exams 

• Regulatory Changes: Partner with HR, Legal and Compliance to assess impact of regulatory changes to both employment and privacy laws; document implementations plans, as appropriate to demonstrate compliance with requirements 

• Advise on HR Functional Area documentation, Partner with HR to ensure process documentation meets enterprise requirements and is well managed

• Perform critical assessments on risk categories to mitigate risk to the company

• Perform extensive gap assessments and create recommendations to ensure smart business decisions

• Use analytical skills to conduct Risk Process Improvement, Process Design & Process Excellence

• HR Risk Management and Reporting: Support the development of risk management and reporting that drives meaningful conversations, accountability and awareness in HR

• Provide guidance and advice to business partners on implementing risk policies and programs

• Use analytical skills to conduct Risk Process Improvement, Process Design & Process Excellence

Leadership & Vision

• Inspire, motivate, and provide clear direction to the teams to successfully execute strategic priorities and motivate the team to execute their work flawlessly

• Lead teams effectively through change and champion innovation within the HR Risk Office.

• Build a high performing team through strong leadership grounded in the Capital One Competencies with demonstrated results

Key Skills & Attributes

• Communication & Influence: Possess exceptional executive communication, presentation, collaboration, and influencing skills across all levels and divisions.

• Analytical Mindset: Exhibit strong analytical and problem-solving skills, attention to detail, and the ability to operate effectively in a dynamic, agile environment.

• Business Judgment: Demonstrate proven capability to influence peers and leadership, building consensus through sound logic, rigorous analysis, and intellectual integrity.

• Adaptability: Show independent and adaptive problem-solving skills, with the capacity to quickly adapt to a changing environment.

Basic Qualifications:

• Bachelors Degree or military experience

• At least 8 years of experience in Risk Management, Audit, or Compliance 

• At least 4 years of experience managing and leading teams including both direct & indirect reports

• At least 5 years of experience in Project or Process Management

Preferred Qualifications:

• Masters Degree in Business Management, Human Resources, Finance, Accounting, Economics, Mathematics or Project Management

• 10+ years of experience in Risk Management, Compliance, Project and/or Process Management

• 6+ years of people management experience including both direct & indirect reports

• Business Process Management certification  Six Sigma Lean, Green Belt or Black Belt certification, Agile Coach certification, Certification in Risk Management (e.g., CRISC, PRMIA, FRM) or Audit (e.g., CIA, CISA), or Compliance Certification (CRCM)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.