ServiceNow

Director, Global Employment Law

ServiceNow • $219K — $343K *
Santa Clara, CA 95051In-Person
Legal & Accounting
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 12+ years of employment law experience in a top law firm or multinational in-house legal department, preferably within high tech
  • In-house experience within a global employer is strongly desirable
  • Strong law degree with excellent academic credentials and current bar admission
  • Proven ability to integrate AI in legal processes and decision-making
  • Employment law expertise across various global jurisdictions and willingness to expand knowledge
  • Excellent interpersonal skills and ability to build relationships across cultures
  • Sound judgment with a practical, proactive, and collaborative approach to problem-solving

Responsibilities

  • Provide risk-based legal counsel on employment law issues including hiring, employee relations, and litigation
  • Collaborate with the Global People Organization to create compliant policies and enhance workplace culture
  • Partner on internal investigations in conjunction with Workplace Investigation Partners and Employee Relations
  • Advise on and assist in the development of global HR initiatives
  • Design and deliver top-tier employee training programs
  • Manage and oversee global employment claims and litigation matters
  • Stay updated on employment law changes and support business compliance strategies

Benefits

  • Health plans including flexible spending accounts
  • 401(k) plan with company match
  • Employee Stock Purchase Plan (ESPP)
  • Matching donation programs
  • Flexible time away plan and family leave programs
  • Flexibility in work personas to accommodate remote or in-office preferences
Full Job Description
Job Description

Job Description

We are seeking a motivated and experienced lawyer specialized in Employment Law to join our Global Employment Law team to support the continued growth of the ServiceNow in the United States. The role will report to the Senior Director, Global Employment Law.

The position will be primarily responsible for providing legal counsel and partnership to the Global People Organization and other key internal stakeholders globally on employment law matters. This is a unique opportunity to play a pivotal role in ServiceNow's expanding legal team and to work on challenging legal issues in an exciting, fast-paced environment.

What you get to do in this role:
  • Help us build a culture of high performance and great inclusion. Deliver business oriented, risk-based advice and counsel on the full range of employment law issues including: hiring, disciplinary actions, dismissals, employee relations issues, restructurings, compensation and benefits, leaves, global workforce innovation and culture, workplace investigations and employee relations, and employee privacy matters. Fully understanding the legal requirements is the starting point - treating people fairly and creating an amazing working environment is the end point
  • Partner with the Global People Organization to create and revise global and locally compliant policies and procedures consistent with our values
  • Partner with our Workplace Investigation Partners, Employee Relations, and Global People teams on internal employee investigations
  • Advise and collaborate with the Global People Organization to develop and implement global initiatives
  • Develop and deliver best in class employee related trainings
  • Manage employment claims and litigation matters across the globe
  • Partner and collaborate with other members of the Global Employment Law team on global projects and issues
  • Monitor and maintain knowledge of changes in employment laws and regulations and industry practices that impact the business and provide practical advice and support to the business regarding the same


Qualifications

Qualifications
  • Experience in leveraging and critically thinking about how to integrate AI into work processes, decision-making, and problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • A strong work ethic, exceptional judgment, and uncompromising integrity
  • A law degree with strong academic credentials
  • Good standing and current bar admission to practice law in a relevant jurisdiction
  • A minimum of 12+ years of relevant legal experience practicing employment law at a top law firm and/or in-house legal department of a multi-national company; high tech experience a plus. In-house experience at a global employer strongly desirable.
  • Employment legal experience across a variety of global jurisdictions, and a desire to develop and expand expertise
  • Excellent interpersonal skills, a good sense of humor, and a proven ability to build strong and deep working relationships with internal stakeholders over multiple geographical locations
  • Ability to understand complex issues, assess risk and provide concise business-focused legal and risk mitigation advice and counsel
  • A practical, proactive, collaborative and business-focused approach to problem solving with the ability to make sound decisions and exercise good judgement
  • Ability to work independently and under pressure and to handle multiple competing tasks simultaneously and thoroughly to closure in a fast-paced environment
  • Demonstrated a global mindset and sensitivity to all cultures
  • Fluency in English; working knowledge of additional language(s) a plus
  • Ability to travel throughout the world and within the US as needed

For positions in this location, we offer a base pay of $219,600 - $343,150, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Information Technology
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ
NOW
* Ladders Estimates

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