Responsibilities

The Program Management Operations Lead leads the coordination and strategic alignment of operational workstreams. Responsible for streamlining high-importance projects and conducting leadership level internal and external initiatives that have very significant impact on program objectives. Directs administrative, financial, and operational activities for the program. Organizes and prioritizes, critical issues and required information for the Program Director to facilitate efficient decision making.

 

Key responsibilities may include, but are not limited to:

Oversee program operations from development through successful execution under the guidance of Program Director

Assist and communicate with executives in decision-making, program management, and performance measurement

Review, design, and execute improvements to org structure, find knowledge and skills gaps and help address them

Improve current processes and coordinate organizational procedures for optimized efficiency and productivity

Serve as liaison between staff, executives, and sub-contractors regarding climate, diversity and staff well-being

Assist the human resources department with new hires, including documentation and onboarding, and collaborate to address and resolve all employee concerns

Oversee daily operations through collaboration with senior management and department leaders, performing an array of administrative tasks from managing calendars, generating correspondence, maintaining hard copy and electronic files, planning, and coordinating annual corporate meetings, and scheduling facilities

Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with program teams and senior leaders on special projects

Participates with the program team and senior leaders in strategic planning, policy development, and decision-making

Develops and manage program communications strategies including talking points, emails, and presentations.

Develops messaging on complex issues and creative strategies for communicating across different levels and organizations.

Ensures timely and effective completion of all deliverables

Creates and maintains systems and processes to streamline operations

Maintains accurate confidential files and data records

Develop presentations and communications to the organization

Connect teams that are working on similar initiatives

Qualifications

 

REQUIRED:

16 years of experience, may have management experience

15 years of progressive experience within Program/Project management. Up to half of this requirement (up to 7.5 years) may include military service in command leadership roles, i.e. CO, XO, OIC, COS, OPS.

Project Management Professional (PMP) certification

Experience serving in leadership roles on federal contracts over $400M

Proven experience organizing and directing multiple teams and departments

Excellent communicator in written and verbal form

Extremely versatile, dedicated to efficient productivity

Experience planning and leading strategic initiatives

Able to pass a background check to obtain a VA Public Trust clearance

US Citizenship

 

PREFERRED:

Experience working in the Federal Government, with an emphasis on Veteran's Administration (VA) experience

Bachelor’s degree in relevant field or 

Master’s in Business Administration (MBA) or equivalent graduate degree

Relevant SAFe, or other Agile, certification

Strong customer relationship capabilities 

Experience managing programs under federal acquisition regulations and performance-based contracts

Ability to foster collaborative work in dynamic team environment 

Management skills to select, develop, mentor, and motivate team members 

Ability to interact with partners and clients 

Ability to communicate clearly with all levels in an organization, with both verbal and written communication skills

Active VA Public Trust or equivalent DoW security clearance  

Target Salary Range$190,000 - $304,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.