Director, Fraud Intelligence & Investigations

Vouch$160K — $190K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in law enforcement, government intelligence, or professional investigations.
  • Proven investigative skills in identifying real vs. perceived threats.
  • Understanding of cybersecurity and digital fraud concepts.
  • Experience working with legal systems and coordinating with prosecutors.
  • Self-starter comfortable in ambiguous environments.

Responsibilities

  • Review and triage flagged identity verifications to identify fraud.
  • Conduct thorough investigations into suspicious activities and networks.
  • Build and document cases to withstand legal scrutiny.
  • Identify and analyze new fraud techniques and emerging threats.
  • Track fraud trends and raise early alarms on new risks.
  • Collaborate with law enforcement to package and present evidence.
  • Translate investigative findings into actionable insights for product teams.

Benefits

  • Equity compensation
  • Remote-first work environment
  • Flexible PTO with over 11 annual company holidays
  • 401k retirement plan
  • Comprehensive medical, dental, and vision insurance
  • Wellness benefits including EAP and virtual healthcare options
  • Paid parental leave
Full Job Description
The Opportunity

We are hiring a dedicated fraud investigator: someone who spent a career in law enforcement, government intelligence, or professional investigations and is hungry for a new kind of challenge. This is your chance to bring investigative tradecraft into the software industry and apply it at a fast-moving startup where your findings directly shape the product.

You will live inside our stream of rejected and flagged identities. You will separate the innocent from the malicious, build cases on the bad actors, surface the techniques fraudsters are using before the rest of the market sees them, and turn what you learn into ammunition for our product and engineering teams. When the evidence warrants it, you will work alongside prosecutors to put fraud rings out of business.

This is a builder's seat. You will write the playbook.
What You Will Do

Investigate fraud at scale.
  • Review and triage rejected and flagged identity verifications, distinguishing benign cases from genuine fraud.
  • Conduct deep-dive investigations into suspicious individuals, patterns, and networks, following the evidence wherever it leads.
  • Build and document cases to a standard that holds up under scrutiny.

Uncover emerging threats
  • Identify new and evolving fraud techniques, including synthetic identities, document forgery, deepfakes, and coordinated ring activity.
  • Track fraud trends across customers and verticals, and raise the alarm early when something new appears.
  • Maintain awareness of the broader threat landscape and the tooling fraudsters use.

Partner with law enforcement and prosecutors
  • Package evidence and coordinate with prosecutors, regulators, and law enforcement where appropriate.
  • Serve as Vouched's credible, trusted liaison to the investigative and legal community.

Make the product smarter
  • Translate real investigations into clear, vivid stories and structured findings that product and engineering teams can act on.
  • Work directly with product to turn fraud intelligence into new detection signals, models, and features.
  • Help Vouched stay one step ahead of the people trying to beat us.

Requirements
  • A substantial career in law enforcement, government intelligence, or professional investigations, and ready to bring that experience into an exciting startup environment.
  • Demonstrated investigative skill: you know how to follow a thread, build a case, and tell the difference between noise and a real threat.
  • Working understanding of cybersecurity and digital fraud concepts.
  • Experience coordinating with prosecutors or the broader legal and regulatory system.
  • A self-starter who thrives without a rigid playbook and is energized by ambiguity.

Nice to Have
  • Direct experience with identity fraud, financial crime, document fraud, or cybercrime.
  • Familiarity with synthetic identity fraud, deepfakes, or AI-driven attacks.
  • Exposure to the software, fintech, or healthcare industries.
  • Comfort working with data and modern software tools, or eagerness to learn fast.


Who You Are
  • An investigator at heart who misses the hunt and wants a new arena for it.
  • A clear communicator who can brief a prosecutor, an engineer, and a CEO with equal ease.
  • Energized by a startup pace and the chance to build something from scratch.
  • Driven by the mission of stopping real fraud that harms real people.


Benefits
  • Equity compensation
  • Remote-first environment
  • Flexible PTO and 11+ annual company holidays
  • 401k
  • Medical, dental, and vision coverage
  • Wellness benefits (EAP, LifeHealth Online, One Medical, Perkpot)
  • Paid parental leave
  • Pay scale: $160-$190k OTE


This is a remote role - however, you must be based in the US (US work authorization required)

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