Duties

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Shape and sustain a working environment most conducive to the successful performance of those entrusted to his/her leadership and direction; creating a positive atmosphere and culture that reflects the pride, professionalism, sense of accomplishment, fulfillment, collaborative engagement, well-being, and wholehearted customer focus of its employees. This is the incumbents essential purpose and focus of main effort.

Under direction of the Deputy AC/S, MCCS monitors, directs, and administers policies, programs, and goals, for MCCS Food and Hospitality operations, including full-service dining and other facilities, lounge bars, catering, snack bars, mobile units, food concessionaire operations, and Suite C Apartments.

Serves as a subject matter expert and direct advisor to senior leaders in the organization for the assigned organizational division. Plans, organizes work, and manages internal procedures and resources to ensure maximum productivity and economies. Pursues action to ensure follow through on maximizing productivity and economies. Oversees preparation and approves internal office financial plans and related records and reports, and exercises authority on approved overall budget. Analyzes programs on a regular basis and prompts initiation of corrective action to ensure support of operating programs of MCCS. Oversees management of new property resources and may provide direction on facility renovations and improvements. Develops long range plans in conjunction with internal operating directives and exercises internal personnel management authorities as delegated by the MCCS Director.

Supervises employees to include assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, completing performance reviews and signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment. Must be alert to alcohol abuse and take appropriate action.

Develops and ensures implementation of an activity safety program in accordance with the Base Safety Program. Conducts safety meetings at least quarterly. Advises employees of available safety regulations, instructions, materials and equipment. Promptly reports workplace accidents to the Human Resources Office. Ensures safety training is provided to employees. Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions and follows through with appropriate action. Ensures minimal loss of duty by complying with Return To Work program initiatives and following up on employee well-being.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

May work a fluctuating work schedule to complete work assignments outside of the typical work week and work hours (to include weekends as necessary). May travel to complete work assignments and conduct or attend conferences and meetings.

Performs other related duties as assigned.

Requirements

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Conditions of employment

• See Duties and Qualifications

EVALUATIONS:

Qualifications

MINIMUM QUALIFICATIONS: Five years of experience that demonstrates executive management skills involving planning, coordinating, and directing diversified food service and lodging operations. A thorough knowledge of business practices, economic principles and ability to analyze trends and make improvements. Must demonstrate the ability to deal effectively with superiors, subordinates, vendors, and the public. Ability to evaluate, negotiate, and screen and select potentially successful vendors. This is a white-collar position where occasional lifting up to 20 lbs may be required.

FINANCIAL DISCLOSURE DUTY STATEMENT: The incumbent of this position participates substantially through decision or exercise of significant judgment in taking official action for: contracting or procurement, administering or monitoring federally conferred financial or operational benefits, regulating or auditing a non-federal entity, or other activities in which final decision making or action may have a direct and substantial economic impact on the interests of the organization. The incumbent is required to file an annual Confidential Financial Disclosure Form OGE 450 to avoid conflict of interest or to carry out the purpose of any statute, executive order, or regulation applicable to or administered by the employee.

BACKGROUND INVESTIGATION: Ability to successfully obtain/maintain a Tier 3 background investigation.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.