This role is responsible for leading F&B operations across all locations in Pursuit's Glacier Park Collection. Working closely and in collaboration with General Managers to drive financial success for F&B outlets across the Glacier Park Collection ("GPC"). By coaching F&B teams to provide exceptional quality, deliver great hospitality, find efficiencies, standardize processes, ensure safe practices, and uncover unique opportunities the grow the business, this Director role is a key member of the GPC leadership team.
RESPONSIBILITIES- Develop short- and long-term plans for all front- and back-of-house F&B operations with keen focus on quality, growth, and innovation
- In collaboration with GM's, develop strategic annual business plans and operating budgets
- Actively participate in development of growth models and capital budget planning
- Oversee F&B facility start-up and season-close processes
- Maintain health & safety standards in all F&B areas, ensuring all facilities are compliant with local, State and Federal requirements
- Collaborate with the Health & Safety Manager to create safety training programs for all F&B outlets
- Develop all menus with location GM's and Chefs and collaborate with revenue & finance teams to recommend pricing, margin, and revenue strategies
- Provide ongoing management and coaching to executive chefs and managers across F&B units
- Collaborate with the People Team on hiring, selecting and training top F&B team members
- Coordinate F&B programming with hotel and attraction General Managers and Sales & Event Managers to ensure value is added
- Oversee consolidated purchasing program, work with vendors to maintain supply chain availability
- Team with F&B Financial Analyst for proper data collection and analysis to provide accurate reporting and recommendations to the operational teams
SKILLS QUALIFICATIONS & EXPERENCE- Minimum twelve years of progressive Culinary Management, Restaurant, Catering, Banquet & Special Event experience in the hospitality industry; Management experience required; Hotel F&B experience desired.
- Experience as an Executive Chef in a Multi-Unit High Volume operation that features Fine Dining, Casual Dining, Quick Serve and Catering/Banquets.
- Experience using POS Systems, inventory platforms & tools to track F&B performance and ensure accurate record-keeping
- Experience using MS Office Suite desired.
- Solid written and verbal communication skills
- Strong "can-do," attitude with willingness to be flexible and adaptable
- Ability to make decisions, solve problems and exercise good judgment
- Solid financial acumen with a focus on data-driven decision making
- Strong commitment to building positive working relationships
- Willingness to work with a geographically dispersed team in a seasonal environment
- Resourceful, with a curiosity to solve problems and create new solutions
- Ability to organize and prioritize multiple tasks in a fast-paced environment
- Sense of urgency to complete job duties accurately and in a timely manner
- Hospitality and service-focused mindset including the need to work successfully with both internal and external partners
- Strong sense of prioritization and focus to complete tasks
- Exercise Servant Leadership: Demonstrates humility, authenticity, and a hands-on approach; able to attract, develop, and inspire top talent while fostering diversity and inclusion.
- Utilize proven Analytical & Problem-Solving Expertise: Brings strong business acumen, critical thinking, and creativity to navigate complex challenges and deliver innovative solutions.
- Leverage Collaborative & Transparencyt: Builds trust through open communication, intellectual honesty, and partnership; thrives in fast-paced environments and under pressure.
- Focus on Hospitality Passion & Cultural Connection: Deep appreciation for authentic guest experiences, outdoor orientation, and creating a positive, high-performing team culture.
OTHERABOUT GLACIER PARK COLLECTION by PURSUIT- Headquartered in Columbia Falls, MT the collection includes:
- 7 Lodges
- 610 Rooms
- 11 F&B Business Units
- 16 Retail Stores
- Glacier Rafting Company
- 2 Gas Stations
- 116 RV Slips
- You'll be working in an iconic, unforgettable, and inspiring location. Regardless of what your role is with us; you'll really get the chance to explore and see amazing scenery and wildlife in and around Glacier National Park.
- You'll be meeting team members from across the globe and get to participate in tons of team events.
- You'll spend your days in and around our amazing properties.
- Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
- You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required
- We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and the company as a whole.
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