The Director of Financial Planning & Analysis ("FP&A") operates in a rapidly growing private equity-owned Delaware C corporation with approximately $50 million of annual revenue and approximately 240 employees. The workforce is fully remote and geographically distributed across the United States and Malaysia, with plans to expand rapidly.
Approximately 90% of the Company's revenue is generated in the United States, with the remainder generated internationally. The Company's revenue model is predominantly subscription-based, supplemented by consulting services.
The Finance organization includes separate Accounting and FP&A functions reporting within the CFO organization. The Director of FP&A is the senior-most dedicated FP&A professional and is expected to serve as the CFO's principal resource for enterprise planning, forecasting, performance analysis, and financial decision support. Given the size of the FP&A organization, the successful candidate must be comfortable moving between detailed financial modeling and analysis and senior-level business discussions.
About the RoleThe Director of FP&A is the senior-most FP&A professional within the Company and serves as a key financial partner to the Chief Financial Officer and senior leadership team. The Director is responsible for leading the Company's financial planning, forecasting, management reporting, financial analysis, and decision-support activities.
The role provides forward-looking financial insight into business performance and translates operating and financial data into actionable recommendations for management. The Director will own the Company's annual budget, rolling forecasts, long-range financial plan, management reporting and KPI framework, and financial modeling activities.
The Director will work closely with the CFO, Controller, functional leaders, and other members of management to develop an integrated view of the Company's financial and operating performance. The role will also support preparation of financial reporting and other presentation material to the Company's private equity sponsor, Board of Directors, lenders, and other stakeholders.
The Director will lead and develop a Senior Financial Analyst and is expected to be both a hands-on financial practitioner and an effective leader.
Essential Functions
Financial Planning, Budgeting and Forecasting
- Lead the Company's enterprise-wide financial planning process, including the annual operating budget, periodic forecasts, rolling forecasts, and long-range financial plan.
- Develop and maintain integrated financial models encompassing revenue, operating expenses, headcount, profitability, cash flow, and other key financial and operating drivers.
- Establish forecasting methodologies and assumptions that appropriately reflect the Company's subscription and consulting business models.
- Partner with functional and business leaders to develop budgets and forecasts, evaluate assumptions, identify risks and opportunities, and establish accountability for financial performance.
- Maintain appropriate forecast scenarios and sensitivity analyses to assist management in understanding potential financial outcomes and making informed decisions.
- Continuously improve forecast accuracy, planning methodologies, processes, and reporting.
Management Reporting and Performance Analysis
- Develop reporting that clearly explains actual results relative to budget, forecast, prior periods, and relevant operating expectations - with observations that translate into actionable insights for operational colleagues.
- Identify and quantify the principal drivers of revenue, gross margin, operating expenses, EBITDA, cash flow, and other key measures.
- Maintain and continuously improve management dashboards, KPI reporting, and financial scorecards.
- Develop concise executive-level reporting that highlights performance trends, material variances, emerging risks, opportunities, and recommended actions.
- Partner with Accounting to incorporate timely and accurate financial statement information into management reporting and forecasting.
Subscription and Operating Metrics
- Develop and maintain financial analysis appropriate for the Company's predominantly subscription-based business model, including, as applicable:
- Annual Recurring Revenue (ARR) and recurring revenue growth;
- bookings and backlog;
- New business, expansion, contraction, and churn;
- Gross and net revenue retention;
- Customer and revenue concentration;
- Average contract value and other relevant unit economics;
- Subscription and consulting gross margins;
- Sales productivity and operating leverage; and
- Other KPIs established by management and the Board.
- Partner with Sales, Customer Success, Operations, and other functions to reconcile financial and operating views of business performance and establish consistent definitions and sources for key metrics.
Revenue and Commercial Analysis
- Develop financial models supporting revenue forecasting across subscription and consulting revenue streams.
- Analyze bookings, pipeline, renewals, customer retention, pricing, customer mix, and other commercial drivers to improve revenue visibility and forecasting.
- Partner with commercial leadership to assess pipeline conversion assumptions, sales capacity and productivity, customer economics, pricing initiatives, and growth opportunities.
- Support business cases for significant customer opportunities, pricing decisions, investments, new products or services, and other strategic initiatives.
Business Partnership and Decision Support
- Serve as the primary FP&A business partner to functional leaders across the Company.
- Provide objective financial analysis and constructive challenge to operating assumptions and investment proposals.
- Assist management in evaluating resource allocation, hiring plans, organizational investments, cost initiatives, pricing decisions, and other operating choices.
- Translate complex financial information into clear business implications and recommendations for financial and non-financial audiences.
- Develop ad hoc financial analyses and decision-support models in response to evolving business needs.
Private Equity, Board and Lender Support
- Support the CFO in preparing financial and operating materials for the Company's private equity sponsor and Board of Directors.
- Maintain analyses and reporting that provide visibility into performance relative to the Company's investment plan, budget, forecast, and strategic objectives.
- Maintain forward-looking covenant models and provide early identification of potential risks or changes in financial capacity.
Cash Flow and Capital Planning
- Maintain forecasts of cash flow, liquidity, and capital requirements in coordination with the CFO and Accounting.
- Develop cash flow scenarios incorporating operating performance, working capital, capital expenditures, debt service, and other relevant assumptions.
- Provide management with forward-looking visibility into liquidity and cash requirements.
- Support capital allocation analyses and other financing or investment decisions.
Headcount and Workforce Planning
- Own financial modeling and reporting for headcount and personnel-related costs in partnership with People/HR and functional leadership.
- Maintain a comprehensive workforce plan incorporating hiring, attrition, compensation, benefits, geographic considerations, and other relevant assumptions.
- Provide visibility into actual and forecast headcount relative to approved plans and quantify the financial impact of hiring timing and organizational changes.
- Support analysis associated with the Company's geographically distributed U.S. and international workforce.
Systems, Data and Process Improvement
- Serve as the primary business owner for FP&A processes within Workday Adaptive Planning and ensure that planning models, reporting structures, assumptions, and workflows appropriately support the Company's needs.
- Develop effective data flows and reporting across the Company's core business systems, including Salesforce, Zone Advanced Billing, NetSuite, and Adaptive Planning.
- Partner with Accounting, IT, Operations, and other stakeholders to improve data quality, reporting consistency, automation, and scalability.
- Establish appropriate controls over FP&A models, assumptions, reporting, and data.
- Reduce reliance on manual spreadsheets and repetitive processes where practical while maintaining appropriate analytical flexibility.
- Develop scalable FP&A processes capable of supporting continued growth and increasing organizational complexity.
Team Leadership
- Lead, coach, and develop the Senior Financial Analyst.
- Establish clear priorities, performance expectations, and development objectives for the FP&A team.
- Review analytical work and models for accuracy, completeness, and quality while developing the Senior Financial Analyst's ability to independently support business leaders.
- Build an FP&A function characterized by analytical rigor, business partnership, responsiveness, accountability, and continuous improvement.
- Assess the future organizational and capability requirements of FP&A as the Company grows.
- Lead the Company's enterprise-wide financial planning process, including the annual operating budget, periodic forecasts, rolling forecasts, and long-range financial plan.
- Develop and maintain integrated financial models encompassing revenue, operating expenses, headcount, profitability, cash flow, and other key financial and operating drivers.
- Establish forecasting methodologies and assumptions that appropriately reflect the Company's subscription and consulting business models.
- Partner with functional and business leaders to develop budgets and forecasts, evaluate assumptions, identify risks and opportunities, and establish accountability for financial performance.
- Maintain appropriate forecast scenarios and sensitivity analyses to assist management in understanding potential financial outcomes and making informed decisions.
- Continuously improve forecast accuracy, planning methodologies, processes, and reporting.
Management Reporting and Performance Analysis
- Develop reporting that clearly explains actual results relative to budget, forecast, prior periods, and relevant operating expectations - with observations that translate into actionable insights for operational colleagues.
- Identify and quantify the principal drivers of revenue, gross margin, operating expenses, EBITDA, cash flow, and other key measures.
- Maintain and continuously improve management dashboards, KPI reporting, and financial scorecards.
- Develop concise executive-level reporting that highlights performance trends, material variances, emerging risks, opportunities, and recommended actions.
- Partner with Accounting to incorporate timely and accurate financial statement information into management reporting and forecasting.
Subscription and Operating Metrics
- Develop and maintain financial analysis appropriate for the Company's predominantly subscription-based business model, including, as applicable:
- Annual Recurring Revenue (ARR) and recurring revenue growth;
- Bookings and backlog;
- New business, expansion, contraction, and churn;
- Gross and net revenue retention;
- Customer and revenue concentration;
- Average contract value and other relevant unit economics;
- Subscription and consulting gross margins;
- Sales productivity and operating leverage; and
- Other KPIs established by management and the Board.
- Partner with Sales, Customer Success, Operations, and other functions to reconcile financial and operating views of business performance and establish consistent definitions and sources for key metrics.
Revenue and Commercial Analysis
- Develop financial models supporting revenue forecasting across subscription and consulting revenue streams.
- Analyze bookings, pipeline, renewals, customer retention, pricing, customer mix, and other commercial drivers to improve revenue visibility and forecasting.
- Partner with commercial leadership to assess pipeline conversion assumptions, sales capacity and productivity, customer economics, pricing initiatives, and growth opportunities.
- Support business cases for significant customer opportunities, pricing decisions, investments, new products or services, and other strategic initiatives.
Business Partnership and Decision Support
- Serve as the primary FP&A business partner to functional leaders across the Company.
- Provide objective financial analysis and constructive challenge to operating assumptions and investment proposals.
- Assist management in evaluating resource allocation, hiring plans, organizational investments, cost initiatives, pricing decisions, and other operating choices.
- Translate complex financial information into clear business implications and recommendations for financial and non-financial audiences.
- Develop ad hoc financial analyses and decision-support models in response to evolving business needs.
Private Equity, Board and Lender Support
- Support the CFO in preparing financial and operating materials for the Company's private equity sponsor and Board of Directors.
- Maintain analyses and reporting that provide visibility into performance relative to the Company's investment plan, budget, forecast, and strategic objectives.
- Maintain forward-looking covenant models and provide early identification of potential risks or changes in financial capacity.
Cash Flow and Capital Planning
- Maintain forecasts of cash flow, liquidity, and capital requirements in coordination with the CFO and Accounting.
- Develop cash flow scenarios incorporating operating performance, working capital, capital expenditures, debt service, and other relevant assumptions.
- Provide management with forward-looking visibility into liquidity and cash requirements.
- Support capital allocation analyses and other financing or investment decisions.
Headcount and Workforce Planning
- Own financial modeling and reporting for
