Job PurposeDirects internal and external building and security support services for the organization. Directs and oversees all operations of the organization's facilities management functions.
Essential Duties and Responsibilities:- Directs enterprise-wide facility operations, including security, maintenance and repair, cafeteria services, warehousing, and shipping/receiving.
- Builds and leads a high-performing team, including coaching, mentoring, and developing the team.
- Collaborates with senior leadership and cross-functional departments (e.g., HR, Technology, Legal, Finance) to support initiatives, events, and business needs.
- Identifies and leads enterprise-level projects, including facility upgrades, sustainability initiatives, and process improvement efforts.
- Develops and manages departmental budgets, including capital and operating planning, disbursements, and variance analysis. Prepares and presents recommendations to executive stakeholders.
- Leads vendor strategy and contract management, including selection, negotiation, and performance oversight for services such as janitorial, landscaping, and food service.
- Owns and implements policies, procedures, and service standards that promote safety, compliance, and operational efficiency.
- Performs additional duties and responsibilities as assigned to support evolving business needs.
Supervisory/Management Responsibilities:Manages a team, consisting of building, maintenance, and security roles. Has authority over personnel and performance decisions.
Education and Experience:Bachelor's degree in business administration, facilities management, or related field; or equivalent combination of education and experience. Minimum of 8 years of experience in multi-site facilities management.
Required Knowledge and Skills:- Strong knowledge of building systems, maintenance, vendor management, and building operations.
- Proven ability to lead large teams and manage complex, multi-site operations.
- Financial acumen with experience in budgeting, capital planning, and cost control.
- Effective communication and negotiation skills.
- Intermediate proficiency in Microsoft Office Suite and related business software.
- Strategic thinking and problem-solving skills with the ability to manage diverse projects and drive innovation.
- Job related certifications are a plus.
Work Location(s) and Transportation Requirements- Position supports two (2) properties:
- Headquarters - 6201 North 24th Parkway, Phoenix, AZ 85016
- Global Operations Center - 20400 North 29th Avenue, Phoenix, AZ 85027
- Valid driver's license, serviceable automobile and proof of insurance may be required.
This position is not eligible for immigration sponsorship.Benefits Summary for Full-Time Employees • Medical/Dental/Vision available day one
• Vacation/Sick- accruals start day one
• Paid company holidays and personal holidays to celebrate what's important to you
• 401K - company contribution and match (U.S.)
• Registered Retirement Savings Plan (RRSP) - company contribution and match (Canada)
• Employee discounts/hotel discounts
• Free financial and health wellness programs
• Tuition Reimbursement
