Laundry Service

Director, Experience

Laundry Service$90K — $140K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree required
  • 7+ years of experience in an event agency, preferably experiential, sports, or entertainment
  • In-depth knowledge of the experiential landscape and complex project delivery
  • Ability to thrive in fast-paced environments
  • Strong written and verbal communication skills
  • Highly organized with strong attention to detail
  • Proven leadership ability and reputation as a trusted advisor

Responsibilities

  • Manage a small team, identifying and nurturing individual motivators
  • Provide strategic project guidance and challenge the team to meet goals
  • Develop and present innovative work independently
  • Champion process adherence and maintain team productivity
  • Oversee the account team's workstream and define roles and responsibilities
  • Lead the strategic development of activation concepts that meet client needs
  • Act as primary client point of contact, anticipating needs proactively
  • Review work for gaps and provide actionable feedback to ensure timely delivery
  • Facilitate presentations, overcoming challenges and objections with minimal oversight
  • Collaborate with departments for flawless project execution
  • Manage and reconcile project budgets ranging from $2M - $4M
  • Draft agency fees independently, ensuring financial targets are met
  • Understand clients' business sectors and investment media landscape
  • Create a positive, teamwork-oriented environment aligned with company values
  • Lead discussions internally and externally, navigating complex challenges
  • Seek opportunities for optimization in deliverables
  • Focus on business development and new revenue opportunities with clients

Benefits

  • Professional development and career advancement support
  • Generous paid time off and holiday allowances
  • Paid parental leave for family support
  • 401k retirement plan with matching contributions
  • Comprehensive healthcare coverage including medical, dental, vision, and life insurance
  • Ancillary benefits like critical illness, identity protection, and pet insurance
  • Commuter benefits for travel and commuting support
Full Job Description

Job Overview:

  • Office Policy: Hybrid environment - 3 days in office but open to fully remote for the right candidate

  • Role Type: Full-time employment

The Director, Experience is an integral and senior position on our Experiential team with responsibility for overseeing the successful delivery of agency projects, from brief to execution. The Director, Experience will ensure that all client deliverables and project milestones are delivered on-time, on-budget and of a quality expected by THEB7TEAM and its clients. Additionally, this role will be responsible for the strategic leadership of accounts, as well as owning and nurturing key client relationships.

What YouB4ll Do:

  • Manage a small team (1 - 4) of mid-level reports, understanding what motivates individual team members and adjusting managerial style based on each personB4s needs
  • Provide project guidance and leadership, communicating a vision and challenging the team to achieve goals
  • Develop and present strategic, insightful, and innovative work independent of senior management oversight and input
  • Serves as a champion for process and strives to maintain healthy, productive teams that follow project protocols
  • Manages workstream of entire account team or multiple verticals, and helps define the team structure and roles & responsibilities on a project-to-project basis
  • Supports in the strategic development of activation concepts that deliver on client requests, demonstrating critical thinking and creative solutions
  • Serves as primary client POC with a deep understanding of client motivators and work style, anticipating needs and providing information before it is requested
  • Capable of reviewing work and identifying gaps or omissions, providing timely and actionable feedback and ensures work is delivered on time and without issue
  • Consistently able to overcome challenges during a presentation and turn objections into deeper understanding with little to no senior oversight
  • Work in a collaborative manner with all relevant THEB7TEAM department teams to ensure flawless project delivery against the clientB4s objectives and agreed upon budget
  • Develop, manage and reconcile project budgets of $2M - $4M, ensuring projects are correctly budgeted for by all departments
  • Independently drafts agency fees, ensuring expected financial targets are met
  • Understand the landscape for each clientB4s business/sector, as well as the media context for their investments
  • Create a positive, collaborative, teamwork environment that aligns with THEB7TEAM company culture and values
  • Play a leadership role during internal and external conversations, managing complex challenges and capable of crafting multiple scenarios/outcomes
  • Consistently seeks opportunities to optimize and improve end work product
  • Focuses on business development and new revenue opportunities with existing and potential clients

What WeB4re Looking For:

  • Minimum of a BachelorB4s Degree
  • 7+ years relevant event agency experience (preferably in the experiential, sports or entertainment field)
  • Demonstrate an in-depth understanding of the experiential landscape and proven ability to deliver complex projects from concept through to execution
  • Thrive in a fast-paced environment and always possess a E2809ccan-doE2809d attitude
  • Exceptional written and oral communication skills
  • Strong attention to detail and highly organized
  • Exemplifies strong leadership, earning a reputation as a trusted advisor on the team
  • Showcases a level of flexibility that makes colleagues and clients feel confident and comfortable working with you
  • Capable of foreseeing and navigating tough issues with a solution-oriented attitude and influencing those involved toward a desired outcome
  • Open to learning from others and remains focused on the goal
  • Able to independently represent THEB7TEAM among mid-senior level clients
  • Must be comfortable working as an integral part of a team environment
  • Focused and strong-minded with an ambition to help grow the company

Base salary range: $90K-140K, plus bonus potential if applicable for role.
Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role.

What We Offer:

  • Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
  • Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
  • Parental Leave: We provide paid parental leave tosupport your family during important life events.
  • Retirement Plan: 401k plan including contribution matching.
  • Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options.
  • Ancillary: Critical illness, identity protection, pet insurance, 529 plans and more
  • Commuter Benefits: Access support for travel and commuting needs, where available

About Laundry Service

Laundry Service is a full-service marketing agency specializing in creative, strategy, production, and media. The company was founded in 2014 and is headquartered in Los Angeles, California. Laundry Service has worked with a variety of clients, including Amazon, Nike, and Beats by Dre. The company has been recognized for its work, winning several awards, including a Cannes Lion and a Webby Award. In 2018, Laundry Service was acquired by Wasserman, a global sports and entertainment agency.
Learn more about Laundry Service
Size
200 employees
Industry
Founded
2014

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