MasterCard

Director, Executive Communications & Global Engagement

MasterCard$174K — $286K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of experience in executive communications or related field
  • Strong written and verbal communication skills
  • High emotional intelligence and interpersonal skills
  • Proven ability to influence senior leaders and manage complex stakeholder dynamics
  • Exceptional judgment in fast-paced, high-stakes environments
  • Highly organized with a strategic, hands-on approach

Responsibilities

  • Partner with EVP of Global Communications and CEO on executive communications
  • Coordinate between the Office of the CEO and key stakeholders
  • Lead planning and execution of CEO engagements and events
  • Collaborate with speechwriters and social media teams for consistent messaging
  • Manage logistics for communications team meetings and senior management reviews
  • Drive cultural alignment within the Global Communications team
  • Support operational needs of the Global Communications function

Benefits

  • Insurance coverage including medical, dental, and vision
  • 16 weeks of new parent leave and up to 20 days bereavement leave
  • 25 days of vacation time and 5 personal days
  • 401k with company match and deferred compensation opportunities
  • Tuition reimbursement and fitness reimbursement options
Full Job Description
Title and Summary

Director, Executive Communications & Global Engagement

Overview
This position plays a critical role in enabling effective executive communications and advancing the operational priorities of Global Communications. The role drives high-impact executive engagement, supports integrated planning for priority global forums, ensures operational excellence across the Global Communications function, and helps foster a strong, connected team culture.

CEO & ELT Communications and Global Engagement
• Partner closely with the EVP of Global Communications, Executive Communications team, and the Office of the CEO on all aspects of CEO communications, ensuring the highest standards of quality, consistency, and strategic impact.
• Serve as the central point of coordination between the Office of the CEO, the Communications Leadership Team, key enterprise stakeholders and external partners.
• Managing the CEO calendar, weekly tracker, and engagement prioritization
oEvaluating and advancing communications opportunities aligned with CEO priorities and criteria
• Lead planning and end-to-end execution of key CEO and ELT engagements, including enterprise events, leadership forums and priority global convenings to ensure a consistent, integrated Mastercard story:
oInternal EVP+ leadership calls
oCEO meetings and networking events during travel to markets
oPriority government, policy and global leadership forums, including the World Economic Forum, World Government Summit
oInternal CEO Awards recognition program
• Partner closely with the CEO Speechwriter and CEO Social Media Lead to deliver compelling, consistent, and timely briefs and content.
• Lead weekly Executive Communications team calls and bi weekly Office of the CEO communications syncs; producing end of week summaries outlining upcoming deliverables and engagements.

Global Communications Strategy and Operating Rhythm
• Partner with the EVP of Global Communications and the Communications Leadership Team to support and advance functional strategy, priorities, and operating rhythms.
• Ensure alignment between communications initiatives and enterprise business objectives; identify opportunities to drive collaboration, efficiency, and consistency across teams.
• Oversee and support key operational mechanisms, including:
oGlobal Editorial Calendar
oGlobal Communications Teams Channel
oWeekly Huddles
• Drive agendas, create materials and manage start-to-end logistics for meetings, including:
oGlobal Communications All Hands
oTeam offsites and outings
• Develop and deliver quarterly operational reviews and periodic updates for senior management.
• Help guide and reinforce the culture of the Global Communications team, ensuring The Mastercard Way is reflected in how the function operates and leads.
• Partner closely with Executive Admin of Communications to manage the EVP's calendar and ensure effective prioritization.
• Support ad hoc requests related to the operations and leadership of the Global Communications function.

Experience and Capabilities
• Strong written and verbal communication skills, with the ability to craft clear, compelling, and strategic messages for executives, employees, and external stakeholders.
• High emotional intelligence and strong interpersonal skills, with the ability to build trust, influence across levels, and navigate complex stakeholder dynamics.
• Demonstrated executive presence and experience advising senior leaders on high visibility, sensitive issues.
• Exceptional judgment and discretion; comfortable operating in a confidential, fast paced, high stakes environment.
• Ability to anticipate needs, manage ambiguity, prioritize effectively, and balance long term strategy with urgent execution.
• Highly organized, detail oriented, and operationally excellent, with a strategic mindset and a hands on approach.
• Proven ability to leverage internal networks to drive collaboration across global teams and senior leadership.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges
Purchase, New York: $174,000 - $286,000 USD

About MasterCard

Transactis transforms traditional paper billing and payment processing by enabling businesses of all sizes to replace paper bills, statements, invoices, payments and documents with more efficient digital alternatives. Transactis goes to market exclusively with resellers—financial institutions, technology companies, printers and business process outsourcers—to provide their customers with secure, configurable, white-label, industry-leading SaaS solutions. More than a technology provider to resellers, Transactis is a full-service business partner, delivering a broad and deep suite of sales, marketing, technical and operational support, empowering resellers to more successfully serve their clients. Transactis meets the strictest regulatory and compliance requirements including HIPAA, SSAE 16, PCI Level 1, and SOC 2. Transactis’ investors include ff Venture Capital, MacAndrews & Forbes, Metamorphic Ventures, Safeguard Scientifics, StarVest Partners, Capital One, Fifth Third Bank, PNC, TD Bank and Wells Fargo.

MasterCard Careers

Joining MasterCard offers more than just a job opportunity; it's a gateway to a career infused with innovation, leadership, and growth. As a global leader in payment solutions, MasterCard is at the forefront of the digital economy, driving transformation in the fintech sector.

Work You’ll Do

At MasterCard, your work impacts the global economy. Our team is dedicated to shaping the future of commerce with advanced payment technologies and robust security measures. By joining our team, you will collaborate with some of the brightest minds in technology and business, contributing to projects that enhance how people pay and get paid across the world.

Innovate and Lead

MasterCard is synonymous with innovation. We encourage our professionals to lead with creativity and vision, supported by our substantial investments in technology and research. Our leadership in the digital payments space is not just about technology, but also about the innovative minds that drive our company forward.

Grow Your Career

Career growth at MasterCard is dynamic and rewarding. With a plethora of job opportunities ranging from internships to executive positions, your potential for advancement is limitless. Our commitment to professional development is evident through comprehensive leadership and diversity training programs that prepare you for the next steps in your career.

Be Part of Our Diverse Team

Diversity and inclusion are the bedrock of our company culture. MasterCard’s global team is rich in diverse perspectives, and we believe this is key to our innovation. By joining us, you become part of a culture that values every individual’s unique background and experiences.

Benefits and Culture

MasterCard is committed to supporting our employees’ well-being both inside and outside of work. Our benefits package is designed to enhance your life and help you build a rewarding career. From health and wellness programs to flexible working arrangements, we ensure that our team members are well taken care of.

Explore Job Opportunities

Whether you’re starting out with an internship or seeking a leadership role, MasterCard offers positions that challenge your skills and push you towards personal and professional achievements. Our hiring process is thorough, ensuring that we match the right talent to the right roles.

Networking and Professional Development

Networking at MasterCard goes beyond connecting with colleagues; it involves engaging with industry leaders and innovators who are shaping the future of commerce. Our employees have access to a wide range of networking events, workshops, and seminars that enhance their skills and career trajectories.

Join Our Team

Search open positions that match your skills and interests on the MasterCard Careers page. We are looking for passionate, curious, and innovative team players who are ready to make a difference in the world of digital payments.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. MasterCard is not just a company; it’s a place where you can shape your future and the future of commerce worldwide.

Apply Now

Ready to take the next step in your career? Update your resume, prepare for your interview, and apply for a position at MasterCard. Discover the exciting and rewarding opportunities that await you in a career at one of the world’s leading financial technology companies.

MasterCard Jobs and Careers

Empower your professional journey with MasterCard, where innovation, leadership, and growth come together to create transformative career experiences. Join us and make your mark in the evolving landscape of digital payments.
Learn more about MasterCard
Size
24,000 employees
Market Cap
$330.8 billion
Industry
Net Income
$6.4 billion
Founded
1966
5 Year Trend
+11.9%
Revenue
$15.3 billion
NASDAQ

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