Director, Enterprise Systems and Data Management
Western Technology Services, Western University, London, Ontario
Western University is seeking an accomplished and forward-thinking technology leader to serve as Director, Enterprise Systems and Data Management. Reporting to the Chief Technology Officer, the Director will lead Western Technology Services' Enterprise Systems and Data Management portfolio, known as the Experiences Hub, and shape enterprise applications, data, artificial intelligence and digital experiences across one of Canada's leading research-intensive universities.
The Director will provide strategic and operational leadership within Western's complex, decentralized technology environment, spanning Microsoft 365, learning management systems, CRM, HR, Finance, Student Information Systems, the web ecosystem, and related data and integration technologies. They will strengthen the infrastructure, interoperability and governance needed for secure business intelligence, advanced analytics, AI, machine learning and low-code/no-code solutions, while balancing innovation with privacy, accessibility, compliance and institutional risk.
Bringing a product mindset and exceptional relationship-building skills, the Director will align priorities across the institution, advance accessible and sustainable experiences for students and employees, and advise the CTO on strategy, governance and investment. This role is suited to a leader who can translate complex technology choices into better experiences, stronger decisions and lasting value for Western.
What you'll bring
The successful candidate will bring significant leadership experience across enterprise applications, data management, software development, digital products or related technology functions within a large and complex organization.
They will have demonstrated success leading multidisciplinary technical teams and translating organizational strategy into actionable technology and data roadmaps. Ideally, their experience will include significant digital transformation, application portfolio rationalization, data infrastructure, business intelligence, AI/ML capabilities, enterprise integration or product management.
They will understand the architecture and governance required to connect complex enterprise environments, including APIs, integration technologies and data orchestration frameworks. Just as importantly, they will bring strong business and financial acumen and understand how to balance innovation with operational resilience, user experience with enterprise standards, and speed with responsible governance.
Candidates will possess a university degree in Information Technology, Computer Science, Business or a related field and a minimum of ten years of progressively responsible experience in enterprise applications, data management, software development or a related technology leadership function, including at least five years leading multidisciplinary teams and significant strategic initiatives.
A master's degree or relevant professional designation in areas such as product management, data management or enterprise architecture would be considered an asset. Experience within higher education, healthcare, the broader public sector or another similarly complex and decentralized environment would also be highly valued.
Salary & Benefits: $175,000 - $225,000 annual salary. Salary will be aligned with candidates demonstrated experience and qualifications. Western offers a comprehensive pension and benefits plan. Please note, this position is fully in person, on-site in London, Ontario, and is an existing vacancy.
