Intradiem

Director, Enterprise AI Enablement

Intradiem • $130K — $180K *
US-AnywhereRemote in United States
Enterprise Technology
8 - 10 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • 10+ years in SaaS, enterprise software, or technology transformation roles.
  • 3-5 years leading AI initiatives, automation programs, or change management efforts.
  • Hands-on with AI platforms like OpenAI, Anthropic, Microsoft Copilot, etc.
  • Proven record in driving adoption and organizational change across teams.
  • Strong communication skills for simplifying complex technical concepts.
  • Experience in building high-performing teams in dynamic environments.
  • Knowledge of AI governance and ethical AI regulations.

Responsibilities

  • Drive the AI transformation roadmap aligning with company strategy.
  • Manage the AI use case pipeline for all business functions.
  • Lead the AI Enablement team in delivering workflows and automation.
  • Oversee internal AI tools, ensuring governance and value delivery.
  • Evaluate and select AI solutions quickly and effectively.
  • Chair the AI Center of Excellence for prioritization and adoption.
  • Lead change management and design AI enablement programs.

Benefits

  • Opportunities for career advancement within a growing field.
  • Work in a culture that fosters innovation and experimentation.
  • Access to cutting-edge AI tools and platforms.
  • Collaborative environment with cross-functional teams.
  • Direct impact on the company's strategic AI direction.
Full Job Description
Strategic Leadership & Roadmap
  • Own and drive Intradiem's internal AI transformation roadmap, translating company strategy into a prioritized, phased execution plan
  • Define and manage the AI use case pipeline across intake, evaluation, prioritization, and sequencing across all business functions
  • Serve as the organizational owner of Intradiem's AI operating model, driving the shift from ad hoc adoption to structured, scalable capability
  • Establish enterprise AI architecture through strategic framework selection and standardized, reusable development patterns that support consistent delivery across the business

Team & Program Leadership
  • Lead and grow a dedicated AI Enablement team responsible for use case delivery, workflow automation, and business enablement
  • Balance strategic direction with hands-on involvement, willing to lean in directly on tooling, architecture decisions, and use case execution where needed
  • Own the management, administration, and optimization of internal AI tools and platforms, ensuring they are well-governed, widely adopted, and delivering measurable value
  • Report directly to the VP of Technology and serve as the primary internal voice and decision-maker for AI transformation

Investment & Vendor Decisions
  • Evaluate, select, and manage AI products, platforms, and services in partnership with the VP of Technology, with authority to move at speed and scale
  • Support AI transformation budget allocation in coordination with leadership, ensuring spend is tied to measurable business outcomes

Cross-Functional Coordination & Governance
  • Build, manage, and chair the AI Center of Excellence, Intradiem's cross-functional steering body for AI prioritization, adoption, and accountability
  • Establish and maintain AI governance frameworks covering responsible use policies, intake processes, and decisioning in partnership with Legal, Security, Compliance, and the People Team
  • Serve as the designated internal spokesperson for the AI program, collaborating across teams and with strategic partners to communicate progress and maintain alignment

Enablement & Change Management
  • Lead change management efforts to move the business through the AI transformation, building fluency, confidence, and sustainable adoption at all levels
  • Design and deliver role-based, in partnership with Learning Services, AI enablement programs, workshops, and learning initiatives tailored to technical and non-technical teams
  • Partner with functional leaders to identify, develop, and deploy AI solutions that reduce manual work, accelerate decisions, and create competitive leverage
  • Foster a culture of experimentation, innovation, and AI fluency across the organization

Measurement & Accountability
  • Develop and own key AI KPIs tracking adoption, active use cases, time-to-value, and business impact (including ROI and cost/efficiency savings)
  • Drive quarterly goal accountability for the AI program, reporting progress to leadership and the steering committee
  • Stay current on emerging AI technologies, regulatory developments, and industry trends to continuously sharpen strategy and decision-making

What We're Looking For
  • 10+ years of experience in SaaS, enterprise software, technology enablement, or transformation roles.
  • 3 to 5+ years leading AI adoption initiatives, automation programs, or enterprise change management efforts
  • Hands-on experience with AI and GenAI platforms such as OpenAI, Anthropic, Microsoft Copilot, etc..., and a working understanding of LLMs, APIs, and AI-native tooling
  • Proven ability to lead organizational change and drive adoption across distributed, cross-functional teams
  • Strong communication and executive presentation skills, with the ability to make complex technical concepts clear and actionable
  • Experience building and managing high-performing teams in fast-paced environments
  • Familiarity with AI governance, ethical AI frameworks, data privacy standards, and evolving AI regulations


Work Authorization:Candidates must have the legal right to work in the country where the role is based at the time of application. Verification of identity and employment eligibility will be required during onboarding.

About Intradiem

Intradiem is a software company that provides workforce automation solutions. The company was founded in 1995 and is headquartered in Atlanta, Georgia. Intradiem's solutions help companies optimize their workforce by automating tasks such as call routing, scheduling, and training. The company's software uses artificial intelligence and machine learning to analyze data and make real-time decisions. Intradiem's customers include companies in the financial services, healthcare, and telecommunications industries. The company has offices in the United States, Canada, and India.
Learn more about Intradiem
Size
100 employees
Industry
Enterprise Technology
Founded
1995
* Ladders Estimates

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