Position SummaryThe Director of Engineering oversees all engineering and facilities operations for the hotel, ensuring the safety, functionality, and appearance of the property. This role leads preventive maintenance, life safety programs, energy management, capital planning, and repair of all building systems, equipment, and grounds. The Director of Engineering partners closely with the General Manager to align operations with brand standards, financial objectives, and all local, state, and federal regulations.
Key ResponsibilitiesEngineering & Property Operations- Direct all engineering operations, including preventive maintenance, repairs, asset protection, and emergency preparedness
- Ensure compliance with Hyatt brand standards and all applicable safety, building, and environmental regulations
- Conduct regular property inspections to identify maintenance needs and protect hotel assets
- Oversee life safety systems, emergency programs, inspections, drills, and documentation
- Manage energy efficiency initiatives and utility controls
- Coordinate with vendors, solicit bids, negotiate contracts, and manage service agreements
- Investigate incidents and accidents, prepare reports, and mitigate risk and liability
- Maintain accurate asset tracking and inventory controls in partnership with Corporate
Financial & Strategic Management- Prepare and manage the Engineering operating budget and capital expenditure plans
- Monitor expenses, labor, and inventory to meet or exceed financial goals
- Provide cost comparisons, forecasts, and recommendations to hotel leadership
- Support long- and short-term planning initiatives
Leadership & Team Development- Lead, coach, and develop the Engineering team with a focus on accountability and service excellence
- Hire, train, schedule, and evaluate Engineering associates
- Conduct performance reviews, manage progressive discipline, and support succession planning
- Ensure all associates are properly trained in equipment use, safety, and emergency procedures
- Foster open communication, engagement, and employee retention
Guest & Stakeholder Relations- Ensure prompt response to guest and internal maintenance requests
- Maintain a visible presence on property and interact with guests to resolve concerns
- Partner with department leaders to support hotel operations and guest satisfaction
- Liaise with local authorities, fire departments, and insurance providers as needed
QualificationsExperience- Minimum 5 years of progressive engineering or facilities management experience, preferably in hospitality
- At least 3 years of management experience, including budgeting, vendor management, and team leadership
- Proven track record of maintaining assets while meeting financial and operational goals
Knowledge, Skills & Abilities- Strong leadership, organization, and delegation skills
- Solid understanding of building systems, life safety, and preventive maintenance programs
- Excellent verbal and written communication skills
- Proficiency in Microsoft Word and Excel; strong budgeting and analytical skills
- Ability to manage multiple priorities in a fast-paced environment
Physical & Scheduling Requirements- Open availability, including evenings, weekends, and holidays
- Ability to work in varied conditions (hot, cold, wet)
- Ability to climb ladders and stairs (up to 30 feet), lift up to 100 pounds, and perform physical tasks associated with building maintenance
- Ability to stand, walk, bend, kneel, crawl, and move throughout the property for extended periods
