Director Engineering, Solutions Management

Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in Solutions Engineering, Systems Engineering, or similar customer-facing technical role.
  • Proven leadership of geographically distributed, high-performing technical teams.
  • Expertise in data center networking architectures and protocols, especially L2/L3 and Ethernet switching.
  • Preferred experience with AI and high-performance networking concepts such as GPU and RDMA/RoCEv2.
  • Successful track record in managing complex proofs of concept and technical escalations.
  • Strong communication and stakeholder management skills across technical and non-technical teams.
  • Bachelor's in Engineering or Computer Science; advanced degree is a plus.

Responsibilities

  • Lead and mentor a team of Solutions Engineers, setting clear priorities and performance expectations.
  • Implement the Data Center Solutions Engineering strategy as defined by the Senior Director.
  • Oversee technical customer engagements, ensuring smooth transitions from discovery to production.
  • Assist customers with intricate networking decisions, including AI and automation topics.
  • Collaborate with various departments to align strategies and streamline deployment processes.
  • Standardize technical practices and develop playbooks for enhanced efficiency and quality.
  • Gather customer insights and translate them into actionable product recommendations.
  • Provide technical guidance during workshops, strategic engagements, and escalations.
  • Utilize metrics to assess and improve team performance, focusing on adoption and outcomes.

Benefits

  • Comprehensive health and wellbeing benefits for team members and their families.
  • Investment in personal and professional development programs to enhance career trajectories.
  • Commitment to an inclusive work culture that values diversity and individual uniqueness.
Full Job Description
Director Engineering, Solutions Management This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Job Description: The Director of Solutions Engineering Management will lead a customer-facing technical team responsible for accelerating adoption of HPE Networking's Data Center portfolio. Reporting to the Senior Director of Solutions Engineering Management - Data Center, this leader will translate organizational strategy into consistent execution across technical discovery, solution architecture, proof of concept, deployment readiness, production adoption, and lifecycle expansion. The role will build technical capability, strengthen cross-functional execution, and turn customer and field insight into actionable recommendations for product and engineering teams. Key Responsibilities • Lead, coach, and develop a high-performing team of Solutions Engineers, setting clear priorities, performance standards, and development plans. • Execute the Data Center Solutions Engineering strategy and operating model established by the Senior Director, translating business priorities into team plans and measurable outcomes. • Own technical engagement across assigned customers, segments, or regions, including discovery, architecture, demonstrations, proofs of concept, deployment readiness, production adoption, and escalations. • Guide customers through complex data center and AI networking decisions, including Ethernet fabrics, RDMA/RoCEv2, congestion management, VXLAN/EVPN, automation, observability, and cloud-delivered operations. • Partner with Sales, Product Management, Engineering, Customer Success, Support, and Services to develop account strategies, resolve execution gaps, and remove barriers to adoption. • Establish consistent technical practices, solution architectures, validation methods, and field playbooks that improve quality and shorten time from proof of concept to production. • Capture customer requirements, deployment experience, and operational feedback and convert them into clear recommendations for product, engineering, and portfolio priorities. • Provide technical leadership during strategic pursuits, customer workshops, executive reviews, and critical issue resolution. • Use pipeline, capacity, productivity, adoption, and customer-outcome metrics to prioritize resources, identify risks, and improve team performance. • Contribute to talent planning, hiring, succession, and workforce decisions while building an inclusive culture of accountability, collaboration, and continuous learning. Required Qualifications • Leadership experience in Solutions Engineering, Systems Engineering, Sales Engineering, Customer Engineering, or a closely related customer-facing technical function. • Demonstrated success leading and developing technical teams in an enterprise technology environment, including geographically distributed or matrixed teams. • Deep knowledge of data center networking architectures and protocols, including L2/L3, Ethernet switching, VXLAN/EVPN, routing, data center network security and segmentation, automation, and network operations. • Experience with AI infrastructure or high-performance networking concepts such as GPU clusters, RDMA/RoCEv2, lossless Ethernet, congestion management, and telemetry is strongly preferred. • Track record of leading complex proofs of concept, production deployments, and high-impact technical or customer escalations. • Ability to translate customer needs into solution plans, product requirements, resource priorities, and clear decisions. • Strong communication, influencing, and stakeholder-management skills across customers, partners, engineering, product, sales, and operations. • Bachelor's degree in engineering, computer science, or a related field, or equivalent practical experience; an advanced degree is preferred. Leadership Capabilities • Customer-centered: Builds credibility with technical and executive stakeholders and keeps the team focused on customer outcomes. • Execution-focused: Converts strategy into clear priorities, operating discipline, and measurable results. • Talent developer: Coaches engineers, raises technical capability, and creates an inclusive culture of performance and learning. • Cross-functional collaborator: Aligns stakeholders, works through competing priorities, and drives timely decisions. • Sound judgment: Surfaces risks early, challenges assumptions, and makes practical tradeoffs in complex situations. What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: #unitedstates #executive, #networking Job: Engineering Job Level: Director "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. - United States of America: Annual Salary USD 183,000 - 389,500 in California The listed salary range reflects base salary. Variable incentives may also be offered." Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

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