Job DescriptionRole PurposeAs Engineering Director you'll direct the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members - making sure all activities are delivered safely and with compliance. Motivating and training your team with the skills to keep hotels always looking their best.
Key AccountabilitiesPeople
- Direct daily engineering needs, plan and assign work ensuring you always have the right team in place.
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.
Guest Experience
- Help guests needs to ensure their satisfaction.
- Use a maintenance programme to ensure the hotel is maintained and in service for our guests.
Responsible Business
- Oversee the physical operations of the hotel, including maintenance and repair and order parts and supplies in a timely and efficient manner while minimising waste and maintaining "green" initiatives.
- May be responsible for hotel security to minimise risk of theft, crime and other hazards.
- Ad-hoc duties - unexpected moments when we have to pull together to get a task done.
Accountabilities
This is the top Maintenance/Engineering job in a large, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets, high-volume catering and convention facilities, and a large number of VIP and key guests. Supervises a staff of maintenance/engineering tradespersons and contractors. May oversee subordinate managers and supervisors.
Key Skills & Experiences- Some college or advanced vocational training
- Four years' experience in general building maintenance and/or construction or equivalent combination of education and experience
- Specialised expertise in plumbing, electrical, mechanical, and carpentry fields
- Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required
- Hotel experience preferred
- Professional certification and licence if required by law
