Department of Health & Human Services

Division of Economic Stability

Concord NH

Director of Economic Stability

Position#9U420

$102,599.00 - $143,061.00

*See total compensation information at the bottom of announcement.

The State of New Hampshire, Department of Health & Human Services, Division of Economic Housing Stability has a full-time vacancy for Director of Economic Housing Stability

Summary:

Provides strategic leadership and planning, programmatic and regulatory oversight, and operational direction for statewide programs and staff of the Division of Economic Stability (DES)which is responsible for administering programs and services for eligible New Hampshire residents by providing financial assistance, food and nutritional assistance, state supplement programs, Medicaid eligibility services, employment support, emergency assistance, and child support. Continuously works toward identifying and creating opportunities for generating greater alignment and integration across the Department.

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

EDUCATION and EXPERIENCE: Master's Degree with a major study in Business or Public Administration, Human Services Administration, Social Work, or a field directly related to administering large social service programs. Ten years of experience in a public service, non-profit, or social service setting, five years of which should be at a management level position involving the direction and administration of social service programs and staff. Three of the five years of management experience should involve program/policy planning, evaluation, and performance management in the field of health and human services.

LICENSE/CERTIFICATION: A valid driver's license and/or access to transportation for use in statewide travel are required.

ADDITIONAL REQUIREMENTS: Requires proven leadership ability in planning and promoting the operations and goals of a large human service agency, including strong communication skills and the ability to work effectively with the media.

RESPONSIBILITIES:

• Directs the implementation, integration, and coordination of all Division programs and activities, initiatives, and contracted services, for the Bureaus of Family Assistance, s, Child Support Services, Employment Supports, and staff responsible for administrative support; financial, business and personnel management; program planning, implementation and evaluation; policy and systems development and changes; field operations and training; New HEIGHTS and NECSES operations; statewide service delivery; and centralized operations including electronic client records and call center services.
• Develops and implements organizational and systems improvements to meet program objectives and operational needs. Monitors the implementation of regulations, rules, policies, procedures, and protocols to ensure program integrity, compliance and consistency in program administration.
• Directs multiple, innovative initiatives to reduce costs, increase efficiency and/or improve service delivery and outcomes. Evaluates overall program operations for effectiveness, proper allocation of resources, and program outcomes.

• Executes strategic planning and development efforts, ensuring DES initiatives, programs, policies and plans are based on sound business and evidence-based practice, measurable outcomes, are compliant with all mandates, and align with the Department's mission and priorities. Analyzes, interprets and integrates programmatic, regulatory, financial, and outcome data and metrics to inform planning efforts and decision-making.
• Collaborates in the identification and development of Division financial budgets as relates to business and operational impacts of statutory requirements of Federal and State regulations, Department initiatives, proposed administrative changes supporting informed decision-making, and compliance with fiscal mandates to ensure integrity in Division operations.

• Directs and delegates supervisory and program responsibilities to bureau administrators and subordinate managers in all areas of responsibility, with overall accountability for all aspects of Division operations, staffing and personnel management.

• Serves on the DHHS Executive Management Team to provide information and updates on DES programs and initiatives and provide input into issues with Department-wide impacts. Advises the DHHS Commissioner and Team members of Division priorities and operational challenges, gains support for Division resource needs and works toward effective solutions. Provides technical expertise and guidance in areas of programs, policies and regulatory matters.
• Acts as the official representative of the Division and Department in communications and coordination with the Office of the Governor; State Legislature; elected officials; federal, state, municipal and community partner agencies; contract agencies and other internal and external stakeholders to advance the understanding of DES programs, goals, and objectives; respond to inquiries regarding statute and rule interpretations and departmental policies and procedures, increase collaboration and innovative programming; facilitate coordinated service delivery; and enhance responsiveness to consumer needs.
• Testifies before legislative and public bodies and advisory and oversight committees to educate and promote understanding of Division programs, goals, and mandates; affect public policy decisions; and provide information as requested.

DISCLAIMER STATEMENT: The supplemental job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position. Any employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

For further information please contact Christine Santanillo, Associate Commissioner, [redacted], [redacted].

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

See this link for details on State-paid health benefits:

https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits:

*Dental Plan at minimal cost for employees and their families ($500-$1800 value)

* Flexible Spending healthcare and childcare reimbursement accounts

*State defined benefit retirement plan and Deferred Compensation 457(b) plan

*Work/life balance flexible schedules, paid holidays and generous leave plan

*$50,000 state-paid life insurance plus additional low-cost group life insurance

*Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

https://www.das.nh.gov/jobsearch/compensation-calculator.aspx

Want the specifics? Explore the Benefits of State Employment on our website:

https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf

https://www.das.nh.gov/hr/index.aspx