McKesson

Director, Digital Transformation - Site Management Operations

McKesson$130K — $180K *
US-AnywhereRemote in Tennessee, US
Healthcare
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years in clinical research or healthcare with focus on digital transformation.
  • Proven strategic planning and project management experience.
  • In-depth knowledge of clinical research processes and regulatory requirements.
  • Experience with interoperability between clinical systems for data exchange.
  • Strong understanding of technical product management in complex environments.
  • Proficiency in agile product delivery and execution leadership.
  • Excellent communication skills with proficiency in influencing stakeholders.

Responsibilities

  • Partner with executives to integrate digital technologies into clinical research.
  • Translate strategic business priorities into actionable product roadmaps.
  • Define and champion the strategy for AI and data integration in SMO.
  • Lead the complete product lifecycle for digital solutions.
  • Identify high-impact digital transformation use cases and conduct ROI analyses.
  • Leverage AI to enhance operational processes and improve patient experiences.
  • Establish KPIs to measure the impact of digital initiatives on research productivity.

Benefits

  • Remote work opportunity with flexibility to manage your work-life balance.
  • Access to advanced digital tools and technologies.
  • Collaboration with cross-functional teams and industry experts.
  • Opportunities for professional development and team leadership.
  • Engagement with innovative projects that impact cancer care.
Full Job Description
The Director of Digital Transformation - Site Management Operations is the primary product lead responsible for leading the design, implementation, and optimization of digital solutions that directly support site-level clinical research operations. This role ensures that digital initiatives are aligned with the operational needs of research sites, enhancing efficiency, compliance, and user experience.

Duties include but are not limited to:

Strategic Planning & Alignment
  • Partner with senior executives and research leaders to embed digital technologies, data analytics, and AI into clinical research SMO operations-ensuring alignment with SCRI's overarching business and research strategies.
  • Translate strategic priorities into an executable product roadmap with clear delivery milestones, dependencies, and ownership.

Data & AI Vision Execution
  • Define a forward-looking strategy for data and AI integration in SMO. Champion the deployment of AI-driven tools to transform cancer care
  • Own the execution and productization of AI use cases, including data readiness, system integration, validation, and operational monitoring.

Product Management Leadership
  • Lead the full product lifecycle for digital solutions-from ideation and roadmap development to stakeholder alignment and continuous improvement.
  • Lead product teams to prioritize features and initiatives based on their potential benefit and business objectives.
  • Own end-to-end product delivery accountability, including backlog prioritization, scope tradeoffs, sequencing of product work, and release execution.
  • Ensure delivery commitments are met through active risk management, dependency resolution, and escalation when required.

Use Case Development & ROI Articulation
  • Identify high-impact use cases for digital transformation and AI across clinical operations. Conduct rigorous ROI analyses to build stakeholder confidence and secure investment.
  • Prioritize use cases based on delivery feasibility, capacity, and speed-to-value-not just strategic appeal.

AI-Driven Process Optimization
  • Leverage AI and machine learning to analyze and streamline business processes, eliminate manual steps and increase productivity, improve data integrity, and elevate the patient experience.

Change Management & Adoption Leadership
  • Lead enterprise-wide change initiatives to drive adoption of new technologies. Partner with change management teams to deliver training, communication, and support strategies that ensure sustained value realization.

Risk & Compliance Oversight
  • Provide strategic guidance on the risks and benefits of digital and AI technologies in clinical research. Ensure compliance and quality requirements are built directly into delivery workflows and acceptance criteria.

Performance Measurement & Reporting
  • Establish and track KPIs to evaluate the impact of digital and AI initiatives on research productivity, quality, and operational efficiency.

Team Leadership & Talent Development
  • Build and lead a high-performing digital transformation team. Mentor and coach team members to grow capabilities, foster innovation, and cultivate a culture of continuous learning and excellence.

Stakeholder Engagement & Ecosystem Collaboration
  • Build and nurture strong relationships with internal stakeholders, technology vendors, regulatory bodies, and clinical partners to foster innovation and cross-functional alignment.


Key Competencies:
  • Digital Clinical Research Tools and Technologies
  • Innovation and Change Advocacy
  • Strategic Thinking and Problem Solving
  • Effective Communication and Stakeholder Management
  • Data-Driven Decision Making
  • Regulatory Knowledge and Compliance
  • Leadership and Team Development


Minimum Requirements:
  • 12+ years of experience in clinical research or a related healthcare field, with a strong focus on digital transformation, data analytics, and AI integration.
  • Proven track record in strategic planning, project management, and change leadership.
  • In-depth understanding of clinical research processes, regulatory requirements, and industry trends.
  • Experience with ensuring interoperability between different clinical systems and platforms to facilitate seamless data exchange and collaboration
  • Strong working knowledge of technical product management in complex, integration-heavy environments.
  • Experience partnering with engineering teams to translate business and clinical needs into scalable, production-ready solutions.
  • Strong analytical and problem-solving skills with the ability to address complex challenges.
  • Excellent communication skills with the ability to influence and inspire across all levels of the organization
  • Agile product delivery and execution leadership (roadmapping, backlog prioritization, release planning)
  • Technical product decision-making across build vs. buy, integration patterns, and platform reuse.
  • Ability to manage multiple projects simultaneously and prioritize tasks effectively.
  • Collaborate in a dynamic, fast-paced setting with a team of skilled professionals.
  • Ability to lead teams through ambiguity while driving clarity, alignment, and outcomes.
  • Accountability for results, not just initiatives or plans.


This is a remote position based in the United States. Relocation and visa sponsorship are not available.

Interested candidates should submit their application through https://www.scri.com/careers/. Applications will be accepted through April 13th, 2026. Please ensure all required materials are included as outlined in the posting.

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ

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