Biogen

Director, Digital Product Management, Commercial IT

Biogen$191K — $263K *
Healthcare
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field such as Computer Science or IT.
  • 12+ years in IT leadership and digital product management.
  • Experience in Life Sciences, Biotech, or Pharmaceuticals.
  • Significant knowledge of SAFe methodologies.
  • Expertise in Salesforce Health Cloud and related healthcare technologies.
  • Proven ability to manage multidisciplinary teams and processes.
  • Track record in operational and product transformation.

Responsibilities

  • Lead and coach a team of Solution Delivery Leads and analysts.
  • Define product vision and manage the roadmap for Patient Engagement platforms.
  • Assess business processes and optimize workflows.
  • Implement and enhance SAFe delivery practices and governance standards.
  • Act as a liaison across business stakeholders and technical teams.
  • Oversee platform readiness, adoption, and post-launch initiatives.
  • Govern product management best practices and coordinate delivery activities.

Benefits

  • Medical, Dental, and Vision insurance options.
  • Fitness and wellness programs, including a fitness reimbursement.
  • Short- and Long-Term Disability insurance coverage.
  • Minimum of 15 days of paid vacation plus end-of-year shutdown.
  • Up to 12 paid holidays and additional personal significance days off.
  • 80 hours of paid sick leave annually.
  • Paid Maternity and Parental Leave benefits.
  • 401(k) plan with company matching contributions.
  • Employee stock purchase plan options.
  • Tuition reimbursement up to $10,000 per year.
Full Job Description
About This Role:

As the Director of Digital Product Management within our BNA Commercial IT team, you will hold a strategic leadership position pivotal to establishing enterprise-grade digital product management capabilities. Your role involves scaling modern agile delivery frameworks, specifically SAFe, to drive operational excellence across highly complex commercial platforms. You will be the premier authority on digital product lifecycle execution, bridging high-level business strategy with technical execution. Leading a dedicated team of Solution Delivery Leads and techno-functional analysts, your focus will be on eliminating operational inefficiencies, optimizing business workflows, and fostering a delivery ecosystem that maximizes platform value and commercial readiness. This position is integral to our organizational switch to a SAFe delivery model, ensuring alignment with our overarching business strategy.

What You'll Do:
  • Lead, develop, and coach Solution Delivery Leads and techno-functional analysts, ensuring performance and delivery accountability.
  • Define product vision, roadmap priorities, backlog management, and strategies for value realization as the Product Owner for Patient Engagement platforms.
  • Drive business process assessments and workflow optimization to improve efficiency and user experience in patient services and commercial operations.
  • Establish and mature SAFe delivery practices, governance standards, KPIs, and continuous improvement disciplines.
  • Act as a strategic liaison, aligning business stakeholders, digital strategy teams, delivery organizations, and external vendors.
  • Lead platform stabilization, business readiness, adoption initiatives, and post-launch optimization.
  • Govern product management best practices across the portfolio.
  • Coordinate platform delivery, architecture decisions, vendor management, and release planning.
  • Establish governance, operating models, portfolio performance measures, and business readiness frameworks.
  • Balance competing priorities across various teams while maintaining delivery commitments.
  • Drive organizational transformation through SAFe adoption and modernization of legacy delivery frameworks.


Who You Are:

You are a visionary leader with a knack for translating business strategy into actionable product management execution. Your ability to balance competing priorities across multiple teams while maintaining a laser focus on delivery commitments makes you an asset. You thrive on optimizing large-scale platforms and vendor-integrated ecosystems, ensuring seamless business operations. Your expertise in driving organizational transformation through agile methodologies showcases your dedication to continuous improvement. You excel in fostering strong collaborative relationships, aligning cross-functional teams towards achieving strategic objectives.

Required Skills:

  • Bachelor's degree in Computer Science, Management Information Systems, Business Administration, or a related technical/scientific discipline.
  • 12+ years of progressive IT leadership and digital product management experience.
  • Demonstrated experience within Life Sciences, Biotech, or Pharmaceutical industries.
  • Proven experience implementing and scaling SAFe methodologies.
  • Expertise with Salesforce Health Cloud, Patient Engagement platforms, CRM ecosystems, and related healthcare technology solutions.
  • Strong leadership experience in leading multi-disciplinary product and delivery teams.
  • Demonstrated success in driving product ownership, delivery governance, and operational transformation.


Preferred Skills:

  • Highly preferred certifications include SAFe, Scrum, and Salesforce certifications.
  • Experience in strategic roadmap development and execution excellence.


Job Level: Management

Additional Information

The base compensation range for this role is: $191,000.00-$263,000.00

Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to:
  • Medical, Dental, Vision, & Life insurances
  • Fitness & Wellness programs including a fitness reimbursement
  • Short- and Long-Term Disability insurance
  • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
  • Up to 12 company paid holidays + 3 paid days off for Personal Significance
  • 80 hours of sick time per calendar year
  • Paid Maternity and Parental Leave benefit
  • 401(k) program participation with company matched contributions
  • Employee stock purchase plan
  • Tuition reimbursement of up to $10,000 per calendar year
  • Employee Resource Groups participation


Job Level: Management

Additional Information

The base compensation range for this role is: $191,000.00-$263,000.00

Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to:
  • Medical, Dental, Vision, & Life insurances
  • Fitness & Wellness programs including a fitness reimbursement
  • Short- and Long-Term Disability insurance
  • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
  • Up to 12 company paid holidays + 3 paid days off for Personal Significance
  • 80 hours of sick time per calendar year
  • Paid Maternity and Parental Leave benefit
  • 401(k) program participation with company matched contributions
  • Employee stock purchase plan
  • Tuition reimbursement of up to $10,000 per calendar year
  • Employee Resource Groups participation


Job Level: Management

Additional Information

The base compensation range for this role is: $191,000.00-$263,000.00

Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to:
  • Medical, Dental, Vision, & Life insurances
  • Fitness & Wellness programs including a fitness reimbursement
  • Short- and Long-Term Disability insurance
  • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
  • Up to 12 company paid holidays + 3 paid days off for Personal Significance
  • 80 hours of sick time per calendar year
  • Paid Maternity and Parental Leave benefit
  • 401(k) program participation with company matched contributions
  • Employee stock purchase plan
  • Tuition reimbursement of up to $10,000 per calendar year
  • Employee Resource Groups participation


Job Level: Management

Additional Information

The base compensation range for this role is: $191,000.00-$263,000.00

Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to:
  • Medical, Dental, Vision, & Life insurances
  • Fitness & Wellness programs including a fitness reimbursement
  • Short- and Long-Term Disability insurance
  • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
  • Up to 12 company paid holidays + 3 paid days off for Personal Significance
  • 80 hours of sick time per calendar year
  • Paid Maternity and Parental Leave benefit
  • 401(k) program participation with company matched contributions
  • Employee stock purchase plan
  • Tuition reimbursement of up to $10,000 per calendar year
  • Employee Resource Groups participation


About Biogen

Biogen is a biotechnology company engaged in the development of innovative therapies for neurological and neurodegenerative diseases. Biogen is developing a pipeline of possible medicines in neurology, neuropsychiatry, specialized immunology, and rare illness, and the company is laser-focused on its mission of helping humanity through science and building a healthier, more sustainable, and equitable world.

Biogen Careers

Join Biogen, a leader in biotechnology, and be part of a team that is dedicated to pioneering neurological and neurodegenerative diseases research. At Biogen, our mission is to lead the way in science and medicine, and we offer job opportunities that challenge and reward your professional growth. Work You’ll Do At Biogen, you will contribute to groundbreaking projects that help improve the lives of millions. Our commitment to innovation and leadership in the industry provides a dynamic environment for both seasoned professionals and those at the beginning of their career. With a variety of job opportunities ranging from research and development to marketing and sales, Biogen is where your skills will help shape the future of healthcare. Join our diverse team and embrace the culture of excellence and collaboration that Biogen is known for. Here, every position contributes to our mission, driving us forward with shared purpose and vision. Biogen’s Employment Philosophy We believe in the power of our people and invest in their future. The growth and development of our team members are paramount, which is why we offer robust benefits, diversity training, and career advancement opportunities. At Biogen, leadership and innovation go hand in hand, fostering an environment where you can thrive. Internship and Early Career Programs Kickstart your career with a Biogen internship. Gain invaluable industry experience, enhance your resume, and build a professional network that will serve you throughout your career. Our internships provide a platform to develop your skills and test your knowledge in a real-world setting, preparing you for full-time employment in the biotechnology field. Hiring Process Our hiring process is designed to identify and attract professionals who are passionate about making a difference. From the initial application and resume submission to the interview and final selection, each step is an opportunity to showcase your unique talents and potential. At Biogen, we look for individuals who are curious, creative, and eager to tackle new challenges. Stay Connected Join Our Team Explore the various positions available at Biogen and find the one that best matches your skills and interests. We are constantly looking for individuals who are driven to explore, innovate, and lead. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work here. Biogen is not just a company; it’s a community where you can grow, connect, and contribute to exciting, meaningful work. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities waiting for you at Biogen and be part of our mission to lead in the biotechnology industry. Join Biogen today and be part of a team that is dedicated to redefining the boundaries of science and medicine. Your career at Biogen is not just a job—it’s a pathway to personal and professional fulfillment.
Learn more about Biogen
Size
9,610 employees
Market Cap
$39.7 billion
Industry
Net Income
$4 billion
Founded
1978
5 Year Trend
-0.8%
Revenue
$13.4 billion
NASDAQ

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