Job Description:

Director, Digital Health & Wellness

Do you enjoy helping healthcare brands navigate an evolving digital landscape? Are you energized by developing digital experiences that educate and engage audiences while balancing creativity, strategy and the complexities of regulated communications?

As a Director, Digital Health & Wellness at Zeno, you will lead digital and social strategy for healthcare, consumer health and biotech clients. Working closely with clients and cross-functional teams, you will develop strategies that connect audience insights, social media, content and digital experiences to help brands engage people in meaningful and compliant ways.

This role is ideal for a digital strategist who combines healthcare expertise with audience-first thinking and creative problem-solving. You'll have the opportunity to counsel clients, lead integrated programs, mentor team members and help evolve Zeno's digital health capabilities.

About the Role:

• Digital Health Strategy & Program Leadership: Develop and lead digital and social strategies that connect audience needs with client business and communications objectives while navigating healthcare regulatory requirements.
• Audience Insights & Strategic Planning: Translate healthcare insights, audience behaviors, social listening and digital performance into actionable strategies that inform content, channel and engagement approaches.
• Social, Content & Digital Experience Strategy: Develop integrated strategies across social, content and web experiences, helping create cohesive user journeys and consistent brand experiences across digital touchpoints.
• Research & Digital Intelligence: Lead social audits, competitive analyses and trend research to identify audience behaviors, emerging opportunities and areas for differentiation.
• Client Leadership & Strategic Counsel: Serve as a trusted digital advisor to clients, leading strategic discussions, presenting recommendations and helping teams navigate evolving platforms, technologies and regulatory considerations.
• Integrated Communications & Collaboration: Partner across creative, paid media, analytics, web, UX and account teams to develop cohesive digital programs and ensure strategies translate effectively across channels.
• Team Leadership & Talent Development: Mentor and develop junior strategists while fostering a collaborative environment where people can learn, grow and do their best work.
• Business Growth & Capability Development: Identify opportunities to expand client engagements, contribute to new business and help strengthen Zeno's Digital Health & Wellness capabilities through emerging trends, tools and best practices.

About You:

• 6+ years of experience in digital strategy, social strategy, digital communications or related fields, preferably within healthcare, biotech or another regulated industry.
• Experience developing and leading digital and social strategies for healthcare, consumer health, biotech or other regulated brands.
• Strong understanding of healthcare communications and relevant regulatory processes, including MLR review, FDA guidelines and direct-to-patient communications.
• Strong understanding of social media, content and website strategy, with experience connecting digital channels across the audience journey.
• Experience translating audience research, social listening and performance data into clear strategic recommendations.
• Experience managing client relationships and providing strategic digital counsel to client stakeholders.
• Experience collaborating across creative, paid media, analytics, UX, web and integrated account teams.
• Strong writing, storytelling and presentation skills, with experience developing and presenting strategic recommendations.
• Experience leading complex workstreams and managing multiple client priorities.
• Experience mentoring and developing junior team members.
• Collaborative and adaptable leadership style with curiosity about healthcare, audience behaviors and emerging digital technologies.

Preferred Qualifications:

• Experience supporting integrated healthcare programs across social, web, paid, earned and creator channels.
• Experience with social listening, audience intelligence, digital analytics or measurement platforms.
• Experience contributing to new business or organic client growth.
• Familiarity with AI-enabled search, content and digital strategy tools and their implications for regulated healthcare communications.

Pay Range: $90,000 to $125,000/yr USD.

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Level 06

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.