Director, DDS Residential Services

Jewish Family and Children's Service

$92K — $96K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree; master's preferred in related field.
  • At least 5 years experience with individuals with intellectual/developmental disabilities.
  • 4-5 years supervisory experience in a relevant setting.
  • Knowledge of DDS regulations and service delivery is preferred.
  • Ability to make effective clinical decisions in crisis situations.
  • Excellent communication and conflict resolution skills.
  • Proficient in Microsoft Office Suite.

Responsibilities

  • Lead and oversee multi-site 24-hour group homes.
  • Provide vision and guidance for residential services.
  • Supervise and mentor the management team.
  • Drive workforce development and foster a culture of excellence.
  • Build relationships with families and community partners.
  • Ensure regulatory compliance and high-quality care.
  • Promote independence and quality of life for individuals supported.

Benefits

  • $150/week stipend for on-call rotation.
  • Hybrid work schedule with some remote work.
  • Ample paid sick time and 22 vacation days.
  • Dental, vision, and retirement plan eligibility from day one.
  • Medical insurance coverage starts 30 days after employment.
Full Job Description
Are you a compassionate and strategic leader passionate about supporting individuals with intellectual and developmental disabilities?

JF&CS is seeking a Director of DDS Residential Services to lead and oversee our multi-site 24-hour group homes funded by Department of Developmental Disabilities (DDS), ensuring high-quality, person-centered supports that empower individuals to live meaningful lives in their communities.

As a key member of the leadership team, the Director of DDS Residential Services provides vision, guidance, and operational oversight for residential services. This role supervises and mentors the management team while driving workforce development initiatives that foster a culture of excellence, accountability, and teamwork. This role requires building strong relationships with families, funders, community partners, and our compliance team to ensure exceptional care, regulatory compliance, and meaningful outcomes that promote independence and quality of life for the individuals we support.

The ideal candidate brings strong leadership experience in residential or human services settings, a deep commitment to person-centered care, and the ability to balance strategic planning with hands-on support and problem-solving.

Highlights
  • $92,000-96,000-/yr salary range
  • $150/wk stipend for back up on-call rotation weeks (roughly monthly basis, providing assistance to the primary on-call, if needed)
  • Full-time, weekdays
  • Hybrid schedule including group home locations in Brighton and Newton, Waltham office, and some work from home
  • Paid time off includes ample sick time and 22 days of vacation, in addition to national and some Jewish holidays
  • Immediate eligibility for dental, vision, retirement plan
  • Medical Insurance coverage is effective the 1st of the month following 30 days of employment

Requirements of the Director of DDS Residential Services
  • Bachelor's degree; master's degree in related field preferred
  • At least 5 years experience working with individuals with intellectual/developmental disabilities or other vulnerable populations, preferably in a residential setting.
  • At least 4-5 years supervisory experience.
  • Knowledge of DDS regulations and residential service delivery, highly preferred; experience with providing high quality services that are subject to oversight by a regulatory body is required
  • Ability to make safe, consistent, and effective clinical decisions in crisis and non-crisis situations
  • Ability to work independently and as part of a team.
  • Excellent interpersonal skills, including oral and written communication and conflict resolution skills.
  • Ability to plan, organize, prioritize, and evaluate with specific attention to higher level strategies, while ensuring that details are also effectively addressed.
  • Knowledge in health and human services operations and planning
  • First Aid/CPR/MAP certified or ability to pass trainings within 90 days
  • A valid driver's license and a reliable, insured vehicle (mileage is reimbursed)
  • Proficiency with Microsoft Office Suite, especially Word and Outlook

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training, and experience needed for the responsibilities of this position.

About the Process

Applying for the position of Director of DDS Residential Services has the following requirements:
  • A current resume
  • A cover letter explaining how your unique experience fits the position

If you are selected for consideration, the hiring process could include:
  • Initial phone screen
  • In-person interview with potential supervisor and other key team members, as well as program participants
  • Reference checks
  • National, and other background checks


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