Dollar Tree

Director, Customs Compliance

Dollar Tree$100K — $130K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Active U.S. Customs Broker License required
  • Bachelor's degree in a related field
  • 10+ years of progressive Customs and Trade Compliance experience
  • 5+ years of people leadership experience
  • Deep knowledge of U.S. import regulations and trade compliance
  • Strong expertise in CTPAT and related regulations
  • Strong analytical and problem-solving skills

Responsibilities

  • Provide strategic leadership for Customs and Trade Compliance activities
  • Lead and maintain a best-in-class compliance program
  • Oversee post-entry activities like audits and regulatory reporting
  • Establish relationships with government agencies and trade partners
  • Enhance global sanctions and restricted-party screening programs
  • Lead compliance risk assessments and internal audits
  • Drive automation and operational efficiencies across the department

Benefits

  • Competitive compensation with annual bonus opportunities
  • Comprehensive health benefits including medical, dental, and vision
  • 401(k) plan with company match
  • Paid Time Off (PTO) and wellness programs
  • Associate discount programs
  • Career growth opportunities within a Fortune 200 retailer
  • Tuition assistance and professional development resources
Full Job Description
Your Impact

Bring your customs and trade compliance expertise to a role where your leadership truly matters. As Director, Customs Compliance, you will lead strategic compliance initiatives, mentor a high-performing team, and help shape the future of a growing import organization. This role is responsible for providing strategic leadership and operational oversight of Dollar Tree's Customs and Trade Compliance programs, ensuring regulatory compliance, operational excellence, and business continuity across our global import operations.

You will serve as a trusted advisor to business leaders, government agencies, and external partners while driving continuous improvement, compliance innovation, and team development in a fast-paced retail environment.

What You'll Do
Strategic Leadership & Customs Compliance
  • Provide strategic and operational leadership for all Customs and Trade Compliance activities supporting U.S., Canada, and Mexico import and export operations.
  • Lead and maintain a best-in-class Customs and Trade Compliance program, ensuring accurate classification, valuation, country of origin determination, and regulatory compliance.
  • Oversee all post-entry activities, including audits, disclosures, protests, government correspondence, reconciliations, and regulatory reporting.
  • Establish and maintain strong relationships with U.S. Customs and Border Protection (CBP), Customs Centers of Excellence and Expertise (CEE), government agencies, trade associations, and industry partners.
  • Serve as a strategic advisor to senior leadership on customs, trade compliance, and emerging regulatory developments.
Regulatory Compliance & Risk Management
  • Oversee and continuously enhance global sanctions and restricted-party screening programs, including OFAC, denied party screening, UFLPA, WRO compliance, and other trade restriction requirements.
  • Serve as the escalation point and subject matter expert for high-risk compliance matters involving FDA, OFAC, forced labor regulations, supply chain security, and evolving trade regulations.
  • Lead compliance risk assessments, internal audits, monitoring programs, corrective action plans, and remediation efforts.
  • Ensure policies, procedures, and controls remain aligned with regulatory requirements and business objectives.
CTPAT & Supply Chain Security
  • Own and lead Dollar Tree's Tier III CTPAT program.
  • Manage annual certifications, portal submissions, validations, factory audits, distribution center assessments, and engagement with U.S. Customs.
  • Partner with internal and external stakeholders to strengthen supply chain security and maintain CTPAT program excellence.
Operational Excellence & Technology
  • Provide oversight and governance of customs brokerage systems, compliance platforms, and trade-related technology solutions.
  • Partner with Information Technology, Customs Brokers, and third-party providers to enhance compliance systems and data integrity.
  • Drive automation, process improvements, operational efficiencies, and KPI development across the compliance organization.
  • Leverage data and analytics to identify opportunities for continuous improvement and risk mitigation.
People Leadership & Financial Management
  • Lead, coach, and develop a high-performing Customs and Trade Compliance team.
  • Foster a culture of accountability, collaboration, continuous learning, and operational excellence.
  • Manage departmental budgets, forecasting, accruals, vendor relationships, and invoice approvals.
  • Develop and deliver compliance training and awareness programs across the organization.
  • Ensure effective succession planning and talent development within the function.

What We're Looking For
Required Qualifications
  • Active U.S. Customs Broker License (Required)
  • Bachelor's degree in International Business, Supply Chain, Logistics, Business Administration, or a related field
  • 10+ years of progressive Customs and Trade Compliance experience
  • 5+ years of people leadership experience, including leading managers and cross-functional teams
  • Deep knowledge of U.S. import regulations, HTS classification, customs valuation, country of origin requirements, and trade compliance regulations
  • Strong expertise in CTPAT, forced labor regulations, UFLPA, OFAC compliance, sanctions programs, and supply chain security initiatives
  • Experience leading audits, disclosures, regulatory investigations, and government agency interactions
  • Strong analytical, problem-solving, communication, and stakeholder management skills
Preferred Qualifications
  • Retail, consumer products, or high-volume import environment experience
  • Experience supporting U.S., Canada, and Mexico trade compliance operations
  • Experience implementing compliance technologies, automation solutions, and process improvements
  • Advanced knowledge of global trade regulations and customs compliance frameworks
Leadership Scope
  • 2 Direct Reports
  • 8 Indirect Reports
  • Oversight of Customs Brokers, compliance technology providers, and third-party compliance partners
Your Perks and Benefits
  • Competitive compensation package, including annual bonus opportunities
  • Comprehensive health benefits package, including medical, dental, and vision coverage
  • 401(k) plan with company match
  • Paid Time Off (PTO), holidays, and wellness programs
  • Associate discount programs
  • Career growth and development opportunities within a Fortune 200 retailer
  • Tuition assistance and professional development resources


Full time

500 Volvo Parkway,Chesapeake,Virginia 23320

Supply Chain Support

Dollar Tree

About Dollar Tree

Dollar Tree is a chain of discount stores that carries a variety of merchandise including housewares, glassware, dinnerware, cleaning supplies, candy, snacks, food, health and beauty, toys, gifts, gift bags and wrap, party supplies, stationery, craft supplies, teaching supplies, books, seasonal décor, and more for $1 or less.

Dollar Tree Careers

Joining Dollar Tree's vibrant team offers more than just a job; it opens the door to a wealth of job opportunities and a promising career path in the retail industry. As a crucial player in cost-effective retailing, Dollar Tree provides a dynamic platform for both seasoned professionals and those at the start of their career journey.

Work You’ll Do

At Dollar Tree, every position is a chance to experience growth through innovation and leadership. Our team members are encouraged to lead projects and initiatives that redefine the norm and foster significant advancements in the retail sector. With a culture rooted in collaboration and diversity, we offer a workplace where ideas flourish and inclusivity is the norm.

Explore Professional Development

Dollar Tree is committed to the professional growth of its employees through robust training programs and leadership development opportunities. Our focus on internal promotion and career advancement ensures that every team member has the tools they need to succeed and climb the career ladder within the company.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. Dollar Tree is a leader in developing cost-effective solutions that don’t just follow market trends but set them. Here, your skills in networking, creativity, and strategic thinking will be honed to perfection.

Be Part of a Diverse and Inclusive Team

Diversity and inclusion are more than just buzzwords at Dollar Tree; they are integral to our company culture. We believe in empowering our employees by respecting and valuing what makes them unique. This commitment is reflected in our diversity training programs, which are designed to foster an inclusive environment that promotes career longevity and satisfaction.

Internship Opportunities

For those new to the workforce, Dollar Tree’s internship programs offer a gateway to full-time employment and a firsthand look at the retail industry's fast-paced nature. Interns at Dollar Tree gain invaluable experience, working alongside seasoned professionals and participating in projects that impact our business on a global scale.

Benefits That Support Your Life and Growth

Choosing a career at Dollar Tree means access to competitive benefits designed to support you both professionally and personally. From health and wellness plans to educational assistance, we ensure our team members receive the support they need to achieve their best at work and beyond.

Join Our Team

Are you ready to take the next step in your career? Explore the available positions at Dollar Tree where your skills and passion can lead to exceptional opportunities. Whether you’re applying for your first job or seeking a leadership role, your journey towards a fulfilling career starts here.

Stay Connected

Keep up to date with the latest at Dollar Tree by following our careers blog. Gain insights from our team, learn about our innovative practices, and stay informed about upcoming job opportunities and company news.

Apply Now

Ready to make a difference? Submit your resume, complete your profile, and prepare for an interview where you can showcase your unique abilities and learn more about the exciting career paths at Dollar Tree.

SEARCH DOLLAR TREE JOBS

Join us at Dollar Tree, where opportunities to thrive are endless, and every employee plays a critical role in our success. Let’s grow together in a company that values innovation, leadership, and a commitment to diversity and professional growth.
Learn more about Dollar Tree
Size
61,886 employees
Market Cap
$31 billion
Industry
Net Income
$1.3 billion
Founded
1986
5 Year Trend
+4.9%
Revenue
$25.5 billion
NASDAQ

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