Massachusetts Institute of Technology

Director, CSS Business Systems and Technology

Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in information systems, business, technology, computer science, or related field
  • Minimum of ten years in business systems, enterprise applications, IT leadership, or technology management
  • Proven experience with enterprise systems strategy and technology roadmaps
  • Experience managing a diverse portfolio of business applications
  • Skilled in evaluating technology solutions and managing vendor contracts
  • Ability to influence stakeholders and lead teams effectively
  • Strong understanding of business processes and technology integration

Responsibilities

  • Provide strategic and operational leadership for business systems and technology portfolio
  • Oversee ERP transformation and development initiatives
  • Manage software vendors and technology investments
  • Lead application development and system modernization efforts
  • Ensure continuous improvement of business systems for operational efficiency
  • Evaluate, select, and enhance business applications as needed
  • Provide oversight of IT services within Campus Services and Stewardship

Benefits

  • Hybrid work schedule with at least 2 days on-site
  • Professional development opportunities
  • Engagement in cutting-edge technology initiatives
Full Job Description
Posting Description
DIRECTOR, BUSINESS SYSTEMS AND TECHNOLOGY, Campus Services and Stewardship (CSS), provides strategic and operational leadership for CSS business systems and technology portfolio, with MIT's ERP transformation; responsible for strategy, governance, roadmap, implementation, support, and continuous improvement of business systems that enable CSS' financial, operational, and administrative functions; oversees evaluation, selection, implementation, enhancement, support, and retirement of business applications; manages software vendors and technology investments; leads application development, system integration, and modernization initiatives that improve operational efficiency, reduce technology risk, and support organizational needs; provides strategic oversight of CSS IT services.

A full job description is available here: https://web.mit.edu/facilities/hr/DirectorCSS-BST.pdf

Job Requirements
REQUIRED : Bachelor's degree in information systems, business, technology, computer science, or a related field; a minimum of ten years of progressive experience in business systems, enterprise applications, IT leadership, or technology management, in complex, cross-functional environments; experience defining and executing enterprise systems strategy and multi-year technology roadmaps, including large-scale implementations; experience managing a diverse portfolio of enterprise, commercial, and custom-developed business applications, including technology planning, prioritization, and lifecycle management; experience evaluating technology solutions, managing software vendors, negotiating technology contracts, and overseeing technology investments; ability to lead managers and influence senior stakeholders; understanding of enterprise applications, system integration, application lifecycle management, and IT service delivery; understanding of financial, operational, and administrative business processes and how technology enables organizational performance; communication and leadership skills, with the ability to translate business needs into technology solutions and communicate technical concepts; sound judgment, problem-solving, and decision-making skills. PREFERRED : Master's degree; and experience supporting complex operational environments (e.g., facilities, capital programs, utilities, or other asset-intensive organizations).

Position has a hybrid schedule - at least 2 days on-site.

7/15/2026

About Massachusetts Institute of Technology

The Massachusetts Institute of Technology (MIT) is a private research university located in Cambridge, Massachusetts. MIT is a member of the Association of American Universities (AAU) and is classified among "R1: Doctoral Universities – Very high research activity". The university is known for its strong emphasis on scientific and technological research and its engineering programs. MIT was founded in 1861 and has a long history of innovation and entrepreneurship. The university has produced numerous Nobel laureates, Rhodes Scholars, and MacArthur Fellows.
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