Wave

Director, Corporate Workplace and Facilities Management

Wave$110K — $130K *
Real Estate & Construction
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • Property management designation (RPA or CPM) or equivalent experience
  • 10+ years in commercial real estate facilities or property management
  • 7+ years managing moderately complex real estate portfolios
  • 5+ years of management or supervisory experience

Responsibilities

  • Create operational strategies for customer experience and cost optimization
  • Plan and execute property reinvestment strategies
  • Lead and support best-in-class facilities management practices
  • Establish emergency preparedness programs with key operational groups
  • Collaborate with internal stakeholders for comprehensive occupancy experience
  • Develop relationships with leaders and service providers to drive results
  • Lead and develop team performance aligned with Facilities Management goals

Benefits

  • Opportunity to enhance the occupancy experience for employees and visitors
  • Access to a corporate workplace environment
  • A role requiring full-time on-site presence for hands-on leadership
  • Engagement in strategic decision-making and operational improvements
  • Potential for travel to various offices in market areas
Full Job Description
Are you ready to develop and implement building and property maintenance strategies to enhance the occupancy experience for Spectrum employees and visitors? As the Director, Corporate Workplace and Facilities Management, you will serve as a trusted advisor and strategic partner, supporting comprehensive service delivery in collaboration with Corporate Services. You will focus on integrated facilities management, ensuring the reliability and effectiveness of property services and building systems, including mechanical, electrical, plumbing, and fire/life safety systems. Additionally, you will develop a leadership team and assist in cultivating a high-performance culture that delivers exceptional outcomes.

How You'll Make an Impact
  • Create facilities operational strategies to optimize customer experience, function, reliability, and cost across corporate locations
  • Plan and execute property reinvestment strategies to maintain value and meet performance, safety, and reliability needs.
  • Lead and support best-in-class facilities management practices to deliver efficient and optimized property operations, including managing expense and capital budgets aligned with the Total Cost of Occupancy methodology
  • Establish life safety/emergency preparedness programs, coordinating with key operational groups
  • Collaborate with internal business partners to deliver a comprehensive occupancy experience and optimize portfolios and planning
  • Develop positive relationships with internal leaders and external service providers to drive results that enhance occupancy experience
  • Lead and develop employees in a direct reporting relationship, monitor team performance and productivity, provide frequent feedback to optimize the mission of a Facilities Management Center of Excellence
  • Utilize KPIs and performance metrics to support operational improvement strategies
  • Lead sourcing strategies and develop real estate operational best practices both locally and across the entire Spectrum real estate portfolio
  • Ensure consistency of experience, processes and tools across their managed portfolio and in balance with other Corporate managed portfolios

Working Conditions
  • Office Environment
  • This position requires full-time, on-site presence with no remote or hybrid work options
  • 20% Travel
  • Potential overnight, multi-night travel to offices in market areas/out-of-town
  • Available for after hour emergencies


What You'll Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree or equivalent experience
  • Property management designation such as RPA or CPM or equivalent experience

Experience
  • 10+ years of commercial real estate facilities, property management or similar experience
  • 7+ years of moderately complex real estate portfolio experience - office and multi-use properties
  • 5+ years of management/supervisory experience

Skills
  • Ability to read, write, speak and understand English; communicate orally and in writing in a clear and straightforward manner with all levels of management and company personnel
  • Ability to show judgment and initiative to accomplish job duties, supervise and motivate others, handle multiple projects, plan, prioritize and organize effectively and independently
  • Demonstrated ability to make decisions and solve problems while working under pressure
  • Demonstrated business sense and sense of urgency to achieve business results
  • Effective organizational and office management skills and computer skills including Microsoft Office

Preferred Qualifications
  • Experience managing multi-site corporate, retail, and other facilities operations
  • Experience with capital projects, renovations, and workplace planning
  • Experience with CMMS, IWMS, or other facilities technology platforms
  • Professional certification such as CFM, FMP, SFP, BOMI, or PMP
  • Knowledge of sustainability, energy management, and workplace strategy
  • Experience leading vendor performance programs and service-level reporting

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GFR701 2026-77675 2026

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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