This position is incentive eligible.
Job Summary and QualificationsThe Director Contracts is responsible for negotiating industry leading national agreements for the group purchasing organization in the area of Indirect, Purchased Services, IT and other Commercial areas. Objective is to ensure best in class industry pricing and contract terms and conditions.
Position's key area of focus will be sourcing initiatives that are primarily categories with medium to high spend, complexity, risk and sensitivity. Position may have some responsibility for other types of categories for the purposes of development and workload allocation.
Individual is a seasoned negotiator with in-depth knowledge and experience in contract negotiations and understanding of contract terms and conditions. Individual must be able to use best practices and knowledge of internal or external business issues to improve contract portfolio. Individual exercises judgment in selecting and/or adapting methods for obtaining solutions - taking a new perspective on using existing solutions to solve for complex problems.
Project Management:
Ability to independently plan and execute project timelines for assigned categories, with minimal oversight.
Must have:
- Demonstrated level of organizational ability and attention to detail
- Ability to translate objectives into project planning priorities, create and manage work plans and timelines for multiple projects and priorities, and finalize negotiations in the time-frame designated for the project
- Ability to be highly efficient and productive, demonstrating high volume of contracts/categories handled without sacrificing on quality.
Category Knowledge:
- Understanding or aptitude to learn the product categories assigned and how end-users interface with the products.
- Understanding or demonstrated ability to learn in-depth aspects of portfolio:
- Product features and benefits
- Product comparisons between supplier offerings
- Operational impact to provider
- Future product pipe-line and impact on market
- Understanding of cost drivers (direct and indirect)
- Interpretation and use of market information provided by global sourcing team, plus ability on own to interpret raw materials that impact products and interpret raw material indices.
- End-user groups and sensitivities, they have towards the products
Supplier Knowledge:
Individual must know and be able to use knowledge about supplier to develop strategies, create leverage, mitigate risks, and anticipate direction of the market and potential supplier direction.
Includes, but not limited to:
- Interpret of Supplier SEC filings, annual reports, or analyst reports
- Discuss future product pipelines with suppliers
- Review current or future technology, including representation of HealthTrust at supplier and/or provider site-visits
- Investigate new supplier entrants to market
- Understand the multi-business unit supplier and how they will leverage their capabilities
Strategy Development, Validation, and Risk Mitigation:
- Develops the contract strategy, formulates a clear vision and articulates steps to achieve the negotiation objectives.
- The individual must work closely with customer IDNs (clinicians, physicians, and high-level executives) to develop a strategy that aligns with customer needs/requirements, and meets objectives of the group-purchasing organization. The strategy must be presented and approved by HealthTrust senior leadership.
- Strategies must contemplate a variety of complex considerations. Individual must develop a strategy that manages and hedges risk to achieve the desired outcome. The individual must be adept at reading situations and adapting strategies or negotiations as necessary throughout the sourcing process.
Sourcing Process:
- Thorough understanding and accountability for the sourcing process for their assigned portfolio. Including market research, bid preparation, RFI, Strategy Development & Validation, RFP, Contract Negotiations, and contract launch.
- CAP category strategies and final awards must be presented and validated by customer-led Advisory Boards and a customer-led, executive-level Supply Chain Board.
- Individual's board presentations must be well prepared, concise, and articulated clearly. Individual must consistently deliver a dynamic presentation that captures the audience's attention and delivered with enthusiasm/passion. Individual must be able to guide the audience to the desired end result.
Supplier and Customer Relationship Management:
Supplier:
- Oversee supplier relationship during the sourcing process. Participate in supplier business reviews and review new products/technologies as they arise in assigned categories.
- Build strong relationships with senior level supplier contacts.
Customer:
- Build strong customer relationships through frequent interaction (all levels, including executive).
Other:
- Representing HealthTrust at small-to-medium sized industry events, or other organizational projects with Suppliers and Customers.
- Communications:
- Communications are primarily focused on effective and efficient communications with internal stakeholders and suppliers, but includes frequent communication to customers.
- Major communications include:
- Facilitate conversations with internal functional team during project kick-off to gather feedback, opinions, and alignment of resource needs to meet contracting initiative timelines
- Communication of bid process, negotiation status, agreement on terms, financial proposal concerns and other matters with supplier and internal team
- Engaging customers through one-on-one conversations to articulate business strategy and resolve customer specific issues/concerns with contracting strategy or outcome.
- Interfacing with key supply chain executives and end-users in a live environment presenting and/or gaining commitment (advisory boards and supply chain board). Capable of securing desired outcomes through persuasion and influence.
Collaboration:
- Collaboration required with functional team throughout sourcing process:
- With legal staff on development and finalization of contract
- With financial analysts on assessing supplier proposals
- With board leads on meeting with advisory boards
- With contract analysts on product/price loading of awarded agreements
- With portfolio specialists and communications on contract launch/implementation
- With account management in their customer-facing duties related to the portfolio
- With customers and their supply chain/executive leadership
Financial & Operational Goals:
- Meet/exceed financial & operational goals in the annual contracting plan.
Policies & Procedures:
- Maintain timely achievement of all assigned sourcing initiatives ensuring activities adhere to all established policies and procedures and standards of business conduct.
Customer Service:
- Resolve supplier and/or customer issues, as escalated by Portfolio Specialist.
- Maintain strong customer relationships and build trust and respect by consistently meeting or exceeding customer expectations. Customers are internal and external.
- Work with HealthTrust audit team to assist and facilitate engagement and finalization of audit projects.
Change Management:
- Act as a champion for business process change, organizational change, and cultural change. May include leading process improvement or training initiatives
What qualifications you will need:- Accredit3ed College Bachelor's Degree required (Supply Chain, Healthcare, Business, Finance)
- 7+ years of relevant work experience preferred. Ideal candidate will have experience in strategic sourcing and negotiating a variety of contracts in the area of (Insert Contracting Area). Candidate must have demonstrated success in managing equivalent or similar responsibilities.
- Experience with Purchased Services, Indirect and/or IT categories.
- Strategic sourcing
- Contract negotiation
- Contract management
- Supply chain operations
- Healthcare knowledge is preferred
Benefits HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
