How you’ll contribute

A Director who excels in this role:

• Lead and oversee the Contract Administration function, including contract lifecycle management and Blanket Purchase Agreement (BPA) administration across the enterprise.

• Manage a remote team of five contract and purchase agreement administration managers, including workload prioritization, ticket management oversight, coaching, performance management, and process accountability.

• Drive continuous improvement initiatives related to procurement operations, contract administration workflows, BPA governance, and ERP processes.

• Maintain and optimize the contract lifecycle management process from initial drafting and execution through amendments, renewals, and retirement.

• Oversee enterprise Blanket Purchase Agreement (BPA) management within Oracle ERP, including pricing accuracy, item governance, supplier alignment, updates, renewals, and downstream purchasing functionality.

• Partner cross-functionally with sourcing, procurement, legal, compliance, technology, analytics, and facility stakeholders to improve operational workflows, resolve process gaps, and support organizational initiatives.

• Utilize Oracle Fusion Cloud ERP and related systems to monitor contract and BPA activity, troubleshoot operational issues, and support process optimization efforts.

• Analyze operational data, reporting, ticket throughput, and error trends to identify opportunities for process improvements and increased operational efficiency.

• Ensure data integrity, compliance, and accuracy within procurement and contract administration workflows, with a strong focus on maintaining real-time BPA data accuracy in Oracle.

• Lead issue resolution and escalation management related to procurement operations, contract administration, ERP workflows, and purchasing agreement governance.

• Establish, document, and refine operational procedures, governance standards, and process expectations to support long-term scalability and operational consistency.

• Foster a proactive, ownership-driven team environment focused on accountability, operational excellence, collaboration, and continuous improvement.

What we’re looking for

Applicants should have a bachelor’s degree in a related field. Additional qualifications include:

• Minimum 5–7 years of experience in procurement operations, supply chain, contract administration, procure-to-pay (P2P), ERP operations, or related functions.
• Prior leadership experience managing teams, workflows, operational processes, and cross-functional initiatives.
• Strong operational understanding of procure-to-pay (P2P) workflows and purchasing processes.
• Experience working within ERP systems and managing operational workflows tied to procurement, contracts, purchasing agreements, or supplier management.
• Strong process improvement, problem-solving, and operational leadership capabilities with demonstrated ability to identify gaps and implement solutions.
• Ability to work with large volumes of operational data, reporting, and system-driven workflows.
• Strong collaboration and communication skills with the ability to influence stakeholders across procurement, sourcing, legal, compliance, technology, and operations teams.
• Demonstrated sense of ownership, initiative, accountability, and independent problem-solving ability.

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Schedule: Monday-Friday, Onsite in Brentwood, TN