Ripple

Director, Content Strategy

Ripple • $196K — $240K *
Consumer Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years in content marketing, editorial, or content strategy, focused on B2B technology or fintech
  • 8+ years in team building and management with a successful talent development track record
  • Proven experience leading content strategy across a complex global organization
  • Strong editorial judgment with a focus on maintaining quality standards
  • Strategist and creator with the ability to develop a multi-year vision and execute hands-on
  • Data-driven mindset with a clear understanding of aligning content metrics to business outcomes
  • Experience within a B2B tech or fintech environment with a robust content culture
  • Familiarity with AI's role in content production and distribution

Responsibilities

  • Define and scale Ripple's global content strategy, including editorial standards and content calendar
  • Lead and develop a creative team, setting high quality standards and fostering a culture of excellence
  • Act as the ultimate decision-maker for content organization requests and encourage innovative thinking
  • Collaborate with Communications to elevate executive thought leadership and produce impactful content
  • Craft compelling narratives that simplify complex product details for diverse audiences
  • Oversee a multimedia production engine focusing on innovative video content strategies
  • Develop a library of case studies and testimonials tailored to key verticals and buyer personas
  • Collaborate with Growth Marketing to create content that drives measurable demand generation
  • Coach the team to create frameworks that balance corporate storytelling with regional needs
  • Promote AI-enabled efficiencies within the content organization while maintaining quality

Benefits

  • Professional development budget for continuous learning
  • Flexible in-office collaboration with team-driven attendance days
  • Bi-weekly company meetings for updates and discussions with leadership
  • Competitive salary, bonuses, and equity options
  • Comprehensive benefits including physical and mental healthcare
  • Generous vacation policy allowing tailored time off with management approval
  • Industry-leading parental leave and family planning benefits
  • R&R days to encourage work-life balance
  • Wellness reimbursement and variety of onsite & virtual programming
Full Job Description
THE WORK:

We are looking for a Director of Content Strategy to report to the VP of Corporate Marketing and own how Ripple tells its story to the world. This is a senior leadership role with real scope: you will build and lead a high-performing team of writers, media producers, and social strategists, set the editorial vision across all channels, and drive the content strategy that fuels global brand awareness and go-to-market growth.

This role sits at the intersection of narrative, leadership, and business impact. You will shape how Ripple is understood by enterprise buyers, partners, policymakers, and the broader market and you will build the systems, team, and content engine that makes that storytelling scalable.

WHAT YOU'LL DO:
  • Define and scale Ripple's global content strategy owning editorial standards, voice, and content calendar to drive brand authority and demand generation across Ripple's owned channels.
  • Lead and develop a team of writers, social strategists, and multimedia producers, including managing managers. Set a high bar for quality, build a culture of craft, and create the conditions for the team to do their best work.
  • Be comfortable with directing traffic, acting as the ultimate decision maker related to how the Content organization prioritizes requests from across the company; and lead the team to think out of the box, taking big swings.
  • Partner with Communications to develop and amplify executive thought leadership, co-write high-impact announcements, and produce content that reflects a strong command of regulatory frameworks, macroeconomic trends, and the evolution of global finance.
  • Create innovative narratives for Ripple's suite of solutions translating complex product and technical details into clear, compelling stories for buyers, partners, and decision-makers.
  • Build and scale a high-velocity multimedia production engine overseeing video, YouTube, and social video content strategy with a focus on innovative formats that extend reach and deepen engagement.
  • Own the customer and partner evidence engine: build a library of case studies, testimonials, and assets mapped to key verticals and buyer personas.
  • Partner with Growth Marketing to develop content that drives measurable demand generation results gated reports, website copy, nurture campaigns tied to clear business outcomes.
  • Coach the content team to create scalable frameworks that balance centralized corporate storytelling with the flexibility to meet localized market needs and regional pipeline priorities.
  • Champion AI-native ways of working across the content organization finding new efficiencies without sacrificing quality or authenticity.
  • Measure what matters. Prepare and deliver presentations to Ripple's Leadership team on content's influence, narrative impact, and business contribution.


WHAT YOU'LL BRING:

  • 15+ years in content marketing, editorial, or content strategy, with a focus on B2B technology or fintech.
  • 8+ years building and managing teams, including managing managers with a track record of developing strong talent and holding a high bar.
  • Proven ability to lead content strategy at scale across a complex, global organization with multiple audiences and channels.
  • Strong editorial judgment and a demonstrated ability to set and maintain quality standards across a large, distributed team.
  • Equal parts strategist and creator able to set multi-year vision and still roll up your sleeves when it matters.
  • Data-driven with a clear point of view on what meaningful content metrics look like and how to tie content to business outcomes.
  • Background at a B2B tech brand, fintech, or financial services company with a strong content culture.
  • Fluent in how AI is reshaping content production and distribution and what that means for how high-performing marketing teams operate.
  • Genuine curiosity about how technology is transforming financial systems globally. You don't need to be a subject matter expert on day one, but you should be excited to get there.


For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.

NY Annual Base Salary Range

$196,000-$240,000 USD

Do Your Best Work
  • The opportunity to build in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
  • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
  • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
  • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
  • We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances
  • Competitive salary, bonuses, and equity
  • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
  • Employee giving match
  • Mobile phone stipend

Take Care of Yourself
  • R&R days so you can rest and recharge
  • Generous wellness reimbursement and weekly onsite & virtual programming
  • Generous vacation policy - work with your manager to take time off when you need it
  • Industry-leading parental leave policies. Family planning benefits.
  • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees.

About Ripple

Ripple is a technology company that provides solutions for global payments. The company's main product is the Ripple payment protocol and its associated digital currency XRP. Ripple's payment protocol is designed to enable secure, instantly and nearly free global financial transactions of any size with no chargebacks. Ripple's customers include banks, payment providers, digital asset exchanges and corporates. The company was founded in 2012 and is headquartered in San Francisco, California.
Learn more about Ripple
Size
500 employees
Industry
Founded
2012

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