Director, Commercial Operations and Analytics

Tonix Pharmaceuticals

$165K — $215K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field; MBA or master's preferred.
  • 10+ years of experience in sales, marketing, and operations within Pharma/Biotech.
  • 5+ years of management experience leading high-performance teams.
  • Strong expertise in forecasting, data analytics, and visualization.
  • Proficient with CRM systems and database management.

Responsibilities

  • Lead field force sizing and resource allocation in collaboration with sales and marketing.
  • Build, implement, and maintain sales tools like CRM and analytics dashboards.
  • Oversee market insights and competitive intelligence for data-driven decisions.
  • Develop databases to support analytics, insights, forecasting, and budgeting.
  • Provide actionable recommendations to leadership through thorough analysis and research.
  • Coordinate with external vendors for data analytics and operational support.

Benefits

  • Comprehensive medical, dental & vision insurance.
  • Flexible Spending Accounts and Health Savings Account options.
  • Retirement savings 401k plan with company match and stock options.
  • Generous paid time off, sick time, and paid holidays.
  • Career development and training opportunities.
Full Job Description
Position Overview

The Director, Commercial Operations and Analytics will be responsible for establishing and leading this critical function to ensure the efficient infrastructure, processes, and technologies necessary for the successful commercialization of Tonix's portfolio. The near-term focus is primarily supporting the launch of TONMYA while supporting the inline migraine brands. This role is responsible for reporting commercial performance, forecasting, sales force incentive compensation, sales force sizing and targeting. Additionally, it will identify, develop and deploy enterprise functions and platform technology solutions (e.g. Veeva CRM) to maximize operational effectiveness, market access and patient services data understanding, patient level and performance data, and work closely with third party vendors such as CRM providers and data aggregators.

Essential Duties
  • In collaboration with sales and marketing leadership, lead field force sizing and deployment, resource allocation, performance reporting.
  • Support the building, implementation, and maintenance of sales tools, including CRM, data analytics, and sales dashboards.
  • Oversee market insights, analytics and competitive intelligence to deliver data driven business recommendations.
  • Lead the development of databases and infrastructure to support analytics, insights, forecasting and budgeting.
  • Deliver actionable recommendations to the leadership team through analysis, market research, and competitive intelligence.
  • Oversee external vendors and consultants supporting Commercial Operational platforms and resource needs for data analytics, meeting planning, competitive intelligence, IC planning, market research, and other areas as required.

Necessary Skills and Abilities
  • Forecasting, Data Analytics, and Visualization
  • Primary and Secondary market research
  • CRM and database experience • Marketing mix and promotional response assessments
  • Competent experience of using Microsoft Office products, specifically Strong MS excel skills is required

Education and Experience Requirements
  • Bachelor's degree (BA/BS)
  • Master's degree (MBA, MS) preferred
  • Minimum of 10 years of relevant experience, with a deep understanding of sales, marketing, and operations functions within the Pharmaceutical or Biotech industry.
  • At least 5 years of management experience, leading high-performance teams across diverse functions, including Sales, Marketing, and Market Acces


Salary Range

$165,000-$215,000 USD

*Please note that Tonix does not offer sponsorship for this role.

Recruitment & Staffing Agencies

Tonix does not accept agency resumes unless contacted directly by internal Tonix Talent Acquisition. Please do not forward resumes to Tonix employees or any other company location; Tonix is not responsible for any fees related to unsolicited resumes.

Compensation & Benefits

Tonix provides a comprehensive compensation and benefits package which includes:
  • Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Programs
  • Pet Insurance
  • Retirement Savings 401k with company match and annual discretionary stock options
  • Generous Paid Time Off, Sick Time, & Paid Holidays
  • Career Development and Training

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