The Director Commercial Contract Management role has a national salary range of $104,000- $198,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy.
Director Commercial Contract Management (US-O)Job DescriptionResponsible for the training and development of multiple direct reports. Main point of contact for certain sectors of the business. Also responsible for the development, negotiation, and drafting of complex customer-facing contracts and other legal documents between DHL and its customers and manages the contracting process within DHL.
Responsibilities- Provide support and guidance to DHL business development team in responding to contractual terms during RFPs for new business opportunities.
- Full ownership of the contracting process from initial draft to fully executed contract:
- Coordinates with internal business partners to provide project details (i.e. services, pricing, facility, equipment, IT) for initial draft, on DHL or customer template.
- Lead negotiation with customers (video or in person), exchanging contract drafts with customer as necessary. During negotiations, be able to explain DHL's position on key contractual terms and overall contractual approach to customers in a professional and straightforward manner. Provide guidance to the internal account team on the negotiating strategy for each project.
- Work closely with DHL account team to review, edit, and negotiate customer contracts. Analyze contract language for risk and reward balance as compared to DHL's standard positions, identify exposures, and advise/provide recommendations to the DHL account team regarding changes being proposed by customers to DHL.
- When applicable, escalate and explain nonstandard risks to DHL executive leadership to seek approval.
- Submit the negotiated contract through the DHL Contract Approval Process for approvals/execution, draft contract summary, and maintain a record of the contract in DHL's Global Contracts Database.
- Sector ownership/liaison responsibility:
- Manage and oversee the project workload of the CCM team in collaboration with other CCM Directors.
- Keep informed of status of all CCM projects for assigned sectors.
- Main point of contact for assigned sectors' internal business partners (attend sector meetings as applicable).
- Review and provide feedback on project work from CCM Managers within assigned sectors.
- Managing direct reports:
- Oversee the development of direct reports, including assistance toward achieving their career objectives.
- Provides performance feedback on a regular basis to direct reports and to other CCM Directors regarding their direct reports.
- Conduct annual review process, which includes assessing whether direct reports are utilizing the necessary skills and capabilities to complete projects and accurately following department procedures.
- Identifies and either leads or supports the execution of continuous improvement projects for the contract management function.
- Provide oversight of Manager-assigned administrative activities for the contract management function.
- Manages the onboarding training for new direct reports and assists with onboarding training of all department new hires.
- Oversees commercial contract management training (and lead if necessary) for broader business partners in a classroom setting.
- Performs other duties as assigned.
Required Education and Experience- Bachelor's Degree, required
- 7-10 years of general business experience, preferably in commercial analysis, audit or commercial finance role, required
- Commercial contracting experience, required
- Excellent verbal and written communication skills, required
- Analytical, reporting and presentation skills, required
- Strong organizational skills which reflect the ability to perform and prioritize multiple tasks with accuracy and attention to detail, required
- Familiarity with contract management technologies (i.e. document retention system, contract lifecycle database), required
- Proficiency in Word, specifically the Review/Compare functionality, required
