Director, Commercial and Marketing Operations

House Rx

$125K — $150K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-12+ years of experience in marketing operations, sales operations, or revenue operations.
  • Experience in healthcare marketing, preferably within specialty pharmacy.
  • Proven impact on revenue growth, managing pipelines over $100M.
  • Expertise in Salesforce and marketing automation platforms like Hubspot.
  • Strong analytical skills for forecasting and KPIs.
  • Experience in high-growth data-driven environments.
  • Successful in leading systems/process integration during organizational change.
  • Excellent cross-functional communication skills.

Responsibilities

  • Own and optimize the GTM tech stack for seamless integration of marketing/sales tools.
  • Drive full-funnel optimization by collaborating with sales and marketing leadership.
  • Lead segmentation and targeting strategy to enhance outreach efficiency.
  • Deliver executive reporting through dashboards and performance frameworks.
  • Manage forecasting and analytics by coordinating with sales, finance, and marketing.
  • Champion alignment across marketing, sales, RevOps, and finance for consistent execution.

Benefits

  • Generous paid time off
  • Generous parental leave
  • Comprehensive healthcare, vision, and dental benefits
  • Competitive salary and equity stake
Full Job Description
About the Role

We're looking for a strategic Commercial/Marketing Operations leader to architect and scale the systems, processes, and data infrastructure that connect marketing to revenue. This role sits at the intersection of marketing, sales, and analytics - owning the GTM tech stack, driving pipeline efficiency, and delivering the reporting rigor that lets leadership make confident, data-backed decisions.
What You'll Do
  • Own the GTM tech stack: Optimize the use of Salesforce with marketing/sales tools, ensuring systems are integrated, scalable, and aligned to the full funnel.
  • Drive full-funnel optimization: Partner with sales and marketing leadership to improve pipeline conversion, forecasting accuracy, and lead-to-revenue processes.
  • Lead segmentation & targeting strategy: Build and refine account and audience segmentation models to improve outreach efficiency and reduce customer acquisition costs.
  • Deliver executive reporting:Design and maintain dashboards and reporting frameworks that give executive stakeholders visibility into pipeline health, campaign performance, and revenue attribution.
  • Manage forecasting & analytics: Own the operational cadence behind revenue forecasting, working cross-functionally with sales, finance, and marketing to improve accuracy over time.
  • Champion cross-functional alignment:Act as the connective tissue between marketing, sales, RevOps, and finance to ensure shared definitions, clean data, and consistent GTM execution.
About You
  • 8-12+ years of progressive experience in marketing operations, sales operations, or revenue operations.
  • Demonstrated experience in a healthcare marketing environment; preferably in the specialty pharmacy space
  • Proven track record supporting significant revenue scale ($100M+) with measurable impact on pipeline conversion and CAC.
  • Deep hands-on expertise with Salesforce (architecture/administration), Hubspot or similar marketing automation platforms, ZoomInfo or comparable intent/data tools,.
  • Strong analytical foundation - comfortable owning forecasting models, KPI frameworks, and executive-level reporting.
  • Experience operating in high-growth, data-driven organizations.
  • Demonstrated success leading or supporting systems/process integration through organizational change.
  • Excellent cross-functional communication skills with a track record of aligning sales and marketing around shared goals.
  • Applicants must be based in the United States and have permanent US work authorization.
  • Bachelor's degree in Business, Marketing, or related field.

Excited about the opportunity, but worried you don't meet all the requirements? Apply anyway, and give us both the chance to find out.

The actual base salary/wage for this role will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.

In particular, we offer:
  • Generous paid time off
  • Generous parental leave
  • Comprehensive healthcare, vision and dental benefits
  • Competitive salary and equity stake

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