Director Clinical Services

Empath Health

$100K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in hospice or palliative care management.
  • Proven track record in leading clinical operations.
  • Strong background in team development and mentorship.
  • Excellent collaboration skills with healthcare executives and partners.
  • Knowledge of regulatory compliance in healthcare settings.
  • Passion for enhancing patient and family support services.

Responsibilities

  • Lead and oversee clinical operations in various hospice settings across the region.
  • Mentor and develop high-performing interdisciplinary teams.
  • Drive quality and patient satisfaction through continuous improvement initiatives.
  • Collaborate with leadership and community partners for optimal patient experiences.
  • Monitor compliance with healthcare regulations and quality standards.
  • Act as a community ambassador for Tidewell Hospice and Empath Health.

Benefits

  • Opportunity to make a meaningful impact on patient care.
  • Access to professional development and training.
  • Supportive organizational culture focused on team engagement.
  • Involvement in community outreach and partnerships.
  • Chance to collaborate with seasoned healthcare leaders.
Full Job Description
Tidewell Hospice, a member of Empath Health, is seeking an experienced and compassionate Director, Clinical Services-Regional Hospice Programs to lead clinical operations across hospice care settings within an assigned region. This leadership role is responsible for overseeing patient and family care services, developing high-performing interdisciplinary teams, driving operational excellence, and ensuring exceptional quality, compliance, and patient outcomes. The ideal candidate is a strategic healthcare leader who is passionate about hospice care, team development, and advancing our mission of providing extraordinary care and support to patients and families.

What you'll Do

  • Lead and oversee hospice clinical operations across home care teams, inpatient units, and community partner facilities within your region.
  • Build, mentor, and develop high-performing interdisciplinary teams while fostering a culture of accountability, engagement, and service excellence.
  • Drive quality, patient satisfaction, census growth, and operational performance through effective planning, execution, and continuous improvement initiatives.
  • Collaborate with executive leadership, medical directors, and community partners to ensure exceptional patient and family experiences.
  • Monitor regulatory compliance, quality standards, staffing effectiveness, and clinical outcomes while maintaining state and federal requirements.
  • Represent Tidewell Hospice and Empath Health as a community ambassador through provider relationships, outreach activities, and strategic partnerships.


What You'll Need

  • Lead and oversee hospice clinical operations across home care teams, inpatient units, and community partner facilities within your region.
  • Build, mentor, and develop high-performing interdisciplinary teams while fostering a culture of accountability, engagement, and service excellence.
  • Drive quality, patient satisfaction, census growth, and operational performance through effective planning, execution, and continuous improvement initiatives.
  • Collaborate with executive leadership, medical directors, and community partners to ensure exceptional patient and family experiences.
  • Monitor regulatory compliance, quality standards, staffing effectiveness, and clinical outcomes while maintaining state and federal requirements.
  • Represent Tidewell Hospice and Empath Health as a community ambassador through provider relationships, outreach activities, and strategic partnerships.


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