The Trade Desk

Director, Client Service

The Trade Desk$111K — $205K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of professional experience; 4+ years in programmatic trading or hands-on-keyboard functions.
  • Experience managing and nurturing client relationships.
  • Proven record of driving revenue growth in large accounts.
  • Collaborative team management and leadership skills for 4+ years.
  • Strong relationship-building abilities with internal/external stakeholders.
  • Exceptional time management and prioritization skills in fast-paced environments.
  • Ambitious about personal development and fostering growth in others.
  • Excellent negotiation and influencing skills; highly organized with strong attention to detail.

Responsibilities

  • Oversee a portfolio of accounts and engage with senior leaders and decision-makers.
  • Lead the creation of portfolio goals aligned with company vision and values.
  • Motivate and empower a team to achieve consistent year-over-year account growth.
  • Manage team workload while ensuring high-quality account support and reporting progress.
  • Identify and develop future leaders by nurturing individual strengths within the team.
  • Leverage company capabilities and differentiators to drive revenue and solve business needs.
  • Advocate internally for clients' product requirements with cross-functional stakeholders.
  • Foster strong relationships with key stakeholders to drive effective collaboration.

Benefits

  • Comprehensive healthcare coverage (medical, dental, vision) with premiums covered for employees and dependents.
  • 401k retirement plan with company match.
  • Short and long-term disability coverage and basic life insurance.
  • Tuition reimbursement and well-being benefits.
  • Generous parental leave and sick time accrued at 1 hour per 30 hours worked.
  • Vacation time up to 120 hours the first year, increasing to 160 hours thereafter.
  • Around 13 paid holidays per year.
  • Discounted stock purchase plan for employees.
Full Job Description
What you'll do:
  • Provide oversight to a portfolio of accounts, participating in key client meetings while navigating relationships with senior leaders and decision makers at agencies.
  • Lead the development of portfolio-specific goals based on the company's vision and values and responsible for tracking progress of portfolio goals on a regular basis.
  • Motivate and empowering a team to drive consistent YoY account growth.
  • Manage for team bandwidth, delivering a high-level of account support and reporting progress against goals to management.
  • Thoughtfully identify future leaders of the business and grow talent on the team by developing the strengths of individuals for the next level of their careers.
  • Know our capabilities and differentiators to help the team identify opportunities to leverage them to drive revenue growth and solve business needs.
  • Advocate internally with senior cross-functional stakeholders for clients' product needs.
  • Develop trusting and productive relationships with key stakeholders both internally and externally.
  • Maintain strong cross-functional relationships across Client Services with Sales and Trading leaders to help drive effective performance across all teams.
  • Communicate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organization.

Who you are:
  • 8+ years of relevant professional experience with 4+ years of programmatic experience in trading or hands-on-keyboard function. Enterprise or B2B experience is a plus.
  • Experience in developing, nurturing and managing client relationships.
  • Proven track record of driving revenue growth with large customer accounts.
  • 4+ years of strong management and leadership skills through a collaborative team approach.
  • Ability to build strong relationships with internal and external stakeholders, executive team and industry groups.
  • Execute (and coach others to execute) timely in a fast-paced environment through effective time management and prioritization skills.
  • Ambition to develop personally and nurture the development of others.
  • Excellent influencing and negotiation skills.
  • Highly organized with a strong attention to detail.


In accordance with various US state laws, the range provided is the Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as variable compensation-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk's Employee Stock Purchase Plan.

The Trade Desk also offers a competitive benefits package. Click here to learn more.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is

$111,900-$205,200 USD

About The Trade Desk

The Trade Desk is a global advertising technology company that provides a self-service platform for buyers of digital advertising. The company was founded in 2009 and is headquartered in Ventura, California. The Trade Desk's mission is to empower buyers of advertising with the tools they need to reach their target audiences in a more efficient and effective way. The company's platform allows buyers to manage their advertising campaigns across multiple channels, including display, video, mobile, and social. The Trade Desk's technology uses advanced algorithms and machine learning to optimize ad campaigns in real-time, ensuring that buyers get the best possible return on their investment.
Learn more about The Trade Desk
Size
1,967 employees
Market Cap
$21.4 billion
Industry
Net Income
$242.3 million
Founded
2009
5 Year Trend
+42.6%
Revenue
$836 million
NASDAQ

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