Director, Client Insights

Circana

$110K — $120K *
US-AnywhereRemote in United States
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or higher
  • 7+ years of experience in CPG or related, preferably in Beauty
  • Strong insight and analytics experience with POS, panel, and other Circana solutions

Responsibilities

  • Drive client growth by aligning solutions with strategic client goals
  • Deliver actionable insights from complex data to facilitate client decisions
  • Collaborate with internal teams for integrated client solutions
  • Maintain industry expertise in retail and beauty
  • Build and nurture strategic relationships with client stakeholders
  • Leverage Circana's platforms to enhance client engagements
  • Achieve sales goals through focused pipeline management
  • Champion client success by addressing challenges and identifying opportunities

Benefits

  • Paid time off
  • Medical/dental/vision insurance
  • 401(k) plan
  • Bonus pay eligibility
Full Job Description
Director, Client Insights and Sales - Level 17 - Beauty Clients

What will you be doing?

In this role, you will lead multiple beauty client accounts while partnering closely with your team lead on a key platinum account. Many of our beauty clients operate on a global scale, requiring close collaboration with Circana teams worldwide to deliver coordinated, high-impact solutions that meet evolving client needs.

You will play a critical role in managing client relationships, leading renewal conversations, and driving the adoption of Circana solutions across the portfolio. Leveraging deep industry knowledge and data-driven insights, you will deliver strategic recommendations that unlock growth opportunities and strengthen our long-term partnerships.

Job Responsibilities

  • Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana's data and software solutions with their strategic goals.
  • Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
  • Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.
  • Maintain Industry Expertise: Stay current on trends in retail and beauty to position Circana as a thought leader and trusted advisor.
  • Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
  • Utilize Sales Tools and Platforms: Leverage Circana's proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
  • Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.
  • Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
  • Support Innovation and Feedback: Provide market feedback to internal teams to help refine offerings and contribute to product development.


Requirements

  • Bachelor's Degree or higher
  • 7 or more years of experience in the CPG industry or related, prefer Beauty experience
  • Insight and analytics experience using POS, panel, and other Circana solutions


Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

  • Stay Curious: Being hungry to learn and grow, always asking the big questions.
  • Seek Clarity: Embracing complexity to create clarity and inspire action.
  • Own the Outcome: Being accountable for decisions and taking ownership of our choices.
  • Center on the Client: Relentlessly adding value for our customers.
  • Be a Challenger: Never complacent, always striving for continuous improvement.
  • Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
  • Commit to each other: Contributing to making Circana a great place to work for everyone.


Location

This position can be located in the following area(s): Remote

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $110,000 to $120,000.

This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.

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