Director - Client Growth Partner (Retail & CPG)

Nagarro

$120K — $150K *
Jenks, OK 74037In-Person
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in key account leadership with $20M+ portfolios at well-regarded professional services firms
  • Ability to engage with and build relationships with senior client executives (CIOs, CTOs, CDOs)
  • Strong understanding of AI in a business context, able to discuss its relevance in specific industries
  • Experience in deal structuring and commercial negotiations, including procurement and legal aspects
  • Collaborative team player, fostering trust and support with engineering and capability teams

Responsibilities

  • Drive account growth to exceed 15% YoY in assigned portfolio
  • Collaborate with the Custodian of Client Success to meet revenue targets
  • Develop structured account plans that align with CXO agendas
  • Engage with AI advisors to secure strategic positioning in managed accounts
  • Gather client endorsements to validate and promote Nagarro's services

Benefits

  • Opportunity for impactful leadership in AI transformation
  • Engage with high-profile clients and industry leaders
  • Collaborative work environment with diverse teams
  • Potential for professional growth within a reputed firm
Full Job Description
Job Description

Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
  • Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro''s work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.


Additional Information

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