Director - Client Growth Partner (IT Consulting / Retail & CPG)

Nagarro

$130K — $180K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in key account leadership for a major professional services firm
  • Experience managing a portfolio worth over $20 million
  • Ability to build relationships with executive-level clients (CIOs, CTOs, etc.)
  • Proficient in discussing AI transformation within industry contexts
  • Strong skill in deal shaping and business case development
  • Collaborative and trustworthy team player with accountability

Responsibilities

  • Drive account growth by over 15% year on year
  • Work with account success teams to achieve revenue goals through structured planning
  • Engage with CXOs to align Nagarro's offerings with their strategic agendas
  • Secure client testimonials to showcase Nagarro's quality of work
  • Establish Nagarro’s position as a strategic AI partner within managed accounts

Benefits

  • Opportunity to work with leading companies on AI transformation
  • Collaborative culture fostering trust and support
  • Access to high-level client interactions
  • Dynamic role focused on measurable growth and impact
  • Engagement with cutting-edge AI initiatives
Full Job Description
Job Description

Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
  • Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.


Additional Information

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