Director, Claims

Starr Insurance Companies$150K — $175K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in cargo claims management
  • Demonstrated expertise in marine cargo claims adjustment and settlement
  • Strong ability to collaborate with third-party administrators (TPAs)
  • Proven track record of operational excellence in high-pressure environments
  • Excellent interpersonal skills for building relationships with stakeholders

Responsibilities

  • Manage daily operations of cargo claims administration
  • Adjust and settle a high volume of marine cargo claims
  • Coordinate activities with TPAs for effective claims processing
  • Collaborate with home office on complex loss cases
  • Maintain strong relationships with underwriting and key partners

Benefits

  • Opportunity for professional growth in a senior leadership role
  • Engage in impactful decision-making affecting claims operations
  • Work in a fast-paced environment encouraging excellence
  • Collaboration with diverse teams and stakeholders
Full Job Description
The Cargo Claims Director is a pivotal senior leadership position accountable for the daily administration and strategic management of all cargo claims operations within the [Region]. This leader is responsible for adjusting, handling, and settling a substantial volume of marine cargo claims, ensuring an efficient and compliant process from initial notification through final resolution. The role requires coordinated activity with third-party administrators (TPAs), close collaboration with home office personnel on large losses exceeding branch authority, and establishing strong, productive relationships with underwriting and other key stakeholders. The ideal candidate excels in a fast-paced environment, drives operational excellence, and consistently delivers high service standards to both internal and external customers. For individuals assigned and/or hired to work in New York, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs. A reasonable estimate of the current range is $150,000-$175,000

About Starr Insurance Companies

Starr Insurance Companies Careers

There has never been a better time to join the global team of Starr Insurance Companies—the leading provider of insurance and investment solutions worldwide.

Work You’ll Do

Join Starr Insurance Companies' top-tier team to assist some of the most prestigious clients in navigating their risk management and insurance strategies. Transform the approach to global insurance solutions with the brightest minds at Starr Insurance Companies. This is where innovation meets industry expertise in a dynamic environment. Lead from a unique position in the marketplace, at the crossroads of deep industry knowledge and extensive insurance innovation. Engage with a worldwide network of professionals dedicated to redefining the future of insurance and risk management. Collaborate with a diverse and inclusive team, fostering a culture of professional growth and diversity training.

Introducing the Starr Insurance Companies Professional Growth Path

The team is committed to building a leading career development framework to help individuals master their professional journey within the insurance industry.

Do Innovative Work

Be part of a team that is at the forefront of industry innovation—delivering targeted solutions through a depth of expertise that is unmatched in the insurance sector.

Drive Innovation and Leadership

Develop and implement groundbreaking solutions on trusted platforms, enhancing Starr Insurance Companies' position as a leader in the insurance industry.

Be Part of a Great Team

Join a team that values diversity and leadership, working on a wide range of initiatives that harness the capabilities of Starr Insurance Companies' global presence.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

Explore

Discover how Starr Insurance Companies is leading the way in predictive analytics to revolutionize risk assessment and management solutions.

The Starr Insurance Companies Edge

With a commitment to innovation and leadership, Starr Insurance Companies helps clients tackle the challenges of today’s dynamic market. Clients globally turn to Starr Insurance Companies for strategic insights and solutions that drive growth and success in the insurance industry.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Starr Insurance Companies seeks passionate, curious, and solution-driven team players. SEARCH STARR INSURANCE COMPANIES JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who work at Starr Insurance Companies.

READ CAREERS BLOG

Job Alert Emails

Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Starr Insurance Companies.
Learn more about Starr Insurance Companies

Similar Jobs

More Jobs at Starr Insurance Companies

More Finance & Insurance Jobs

Find similar Director, Claims jobs: